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The Preserve at Palm-Aire
About this business
I would recommend. Great facility. Great care, very clean, lots of activities
Business response:
Thank you for your positive review! We're so glad to hear that you had a great experience at The Preserve at Palm-Aire. We truly appreciate your kind words about our facility, care, cleanliness, and activities. Your recommendation means a lot to us!
Things are going good - mom loves the place. First - everyone is friendly and patient. The community helped the transition for Mom. She was instantly involved and is very busy.
Business response:
Thank you for sharing your feedback! We’re so happy to hear that your mom is enjoying her new home at The Preserve at Palm-Aire. It’s wonderful to know that she felt welcomed and is staying active in the community. We truly appreciate your kind words about our staff and are grateful to be part of her journey!
No hidden fees with the estimate and they have been straight forward about prices from the beginning. Friendly service and willing to work with us during the guardianship court process by holding a spot for my loved one until we could legally move her in. I'm very pleased so far with Palm-Aire Memory Care and would recommend them to others
Business response:
Thank you for your thoughtful review! We’re so glad to hear that our transparent pricing and supportive service made the process easier for you and your family. It’s great to know that we were able to assist during the guardianship court process, and we truly appreciate your recommendation of Palm-Aire Memory Care. We’re here to support you every step of the way!
5 for all. We have been very happy with everything! The workers with my grandma are very friendly and helpful. Love the little things they get to do like making guac to try and engage them and everything with music
Business response:
Thank you for your wonderful feedback. We’re so glad to hear your grandmother is happy and engaged with our activities and that our team’s friendliness and care have made a positive difference. We truly appreciate your kind words.
They good workers kind & helpful I love Preserve the best place you can live Caregivers Amazing Summer, [name removed], [name removed], [name removed], All of them Above of beyond. [name removed] All Staff Members. I can’t tank you guys enough for all you have done for us.
Business response:
Thank you for your kind words and recognition of our team! We’re so glad to know that the caregivers and staff at The Preserve have made such a positive impact and that their kindness and dedication are felt every day. We’ll be sure to share your gratitude with Summer and the rest of the team you mentioned — they will be touched by your appreciation.
The restaurant and food services are and were poor. Long wait time. Overall long wait time, and quality of food was poor and often overcooked, cold or lukewarm warm. The experience and quality of the food and beverage service did not meet the expectations of what the establishment marketed nor was it a reflection of the value for the price. True healthy options were not available. The servers were nice and pleasant but they always took a long time. It seems they are not trained in restaurant customer service. The property ne... read more
Business response:
Thank you for taking the time to share your detailed feedback. We’re glad to hear that our staff and activities team made a positive impression on your mother and her peers—it’s clear how much those connections meant. We also appreciate your candid observations regarding the dining experience and property conditions. Your concerns are important to us, and we want to ensure they’re addressed appropriately. Please reach out to our Executive Director, Melanie White, at 954-970-2600 so we can learn more. Your input truly matters... read more
The Preserve at Palm Aire is 180° different than the Independence hall facility. I was living at in Wilton manors. The staff are all very pleasant. The residence greet you with Smiles and tell you that you're going to enjoy your living here. Where Independence Hall had no activities after 5 PM or on weekends unless run by residence and a few activities they had were poorly designed and few participated. That is not the case here at the Preserve. There's always seems to be something to do. The food so far is excellent. In fac... read more
Business response:
Thank you so much for your thoughtful and enthusiastic review! We’re thrilled to hear that you and your dog are happy with your decision to call The Preserve at Palm-Aire home. Creating a vibrant, welcoming environment with engaging activities, delicious dining, and compassionate care is what we’re all about—and we’re so glad that’s been your experience. It’s especially meaningful to know you’ve felt the warmth from both our team and fellow residents. We truly appreciate your kind words and your willingness to recommend our ... read more
Everyone was nice and friendly. We were given several choices of apartments. The meals were delicious. We had Easter dinner there. They have a full schedule of activities.
Business response:
Thank you for sharing your experience! We’re so glad you enjoyed your visit, the delicious Easter dinner, and the variety of apartment options and activities. It’s always our goal to create a warm, welcoming environment where residents and families feel right at home.
The former facility my loved one lived closed and were in a situation for had a short notice before a move was needed. The Preserve at Palm Aire went to and beyond my expectations of making an easy transition into the new apartment.
Business response:
Thank you for sharing your experience. We understand how challenging a sudden transition can be, and we’re so glad to hear that The Preserve at Palm Aire exceeded your expectations. Our team is dedicated to making each move as smooth and supportive as possible, especially during unexpected circumstances. It’s wonderful to know your loved one felt welcomed and comfortable in their new home. We’re grateful for your trust and proud to be part of your loved one’s journey.
Frequently asked questions about The Preserve at Palm-Aire
How is The Preserve at Palm-Aire rated?
The Preserve at Palm-Aire has a 4.1 star rating with 523 reviews.
When is The Preserve at Palm-Aire open?
The Preserve at Palm-Aire is open now. It is open 24/7.