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The Preserve at Palm-Aire
About this business
The Preserve at Palm-Aire offers a fresh approach to independent living, assisted living, and dementia care in the Palm-Aire area. We honor individuality and celebrate each person’s unique life through deep connections with our residents and families. We create delightful surprises and meaningful moments within a safe and caring community.
I toured The Preserve at Palm-Aire and I would have chosen it, but we needed to be in Delray. They have a bridge program for people who need more care than assisted living and need to be in a locked environment, but can still hold a conversation and are much more cognitive than most Alzheimer's patients. That's exactly what my dad needs. I would have much preferred Palm-Aire over the community we chose.
Our family had an in-person tour and we waited quiet awhile for someone to come and get us and we just felt they were very pushy on the sale side of things and we felt very rushed.
Business response:
Thank you for the rating and honest feedback. We're happy you joined us for a tour, but disheartened to learn of your experience. If you're willing to share additional details with us, please reach out to our executive director, Melanie at 954-970-2600. Thank you.
[name removed] is a true professional. He has excellent people and listening skills. [name removed] is knowledgeable. He connects well with his future prospects and is well liked by all. Thank you again, [name removed] for your time and would give [name removed] 10 stars!
Business response:
We're happy you found our staff to be so supportive during your experience here at The Preserve at Palm-Aire. We are always more than happy to assist you if anything else comes up. Take care!
My mother has been a resident at The Preserve for 2 years. We are extremely happy with this community. It's well run, clean, professional great staff. She gets excellent care. This is the first assisted living apartment I placed her in after my father passed. I consider it great luck I found the perfect place on the first move!!
Business response:
Laura S, we strive for 100% satisfaction, and it is great to see you had such a positive experience at The Preserve at Palm-Aire.
All of the staff are very welcoming, cheerful and helpful. My father's apartment is cozy and just right for him. His room and laundry are regularly cleaned. He is always checked on to make sure he goes to meals which is very important to us.
Business response:
Hi Paul, we are very happy to have provided your family with such a positive experience! Thanks for taking the time to leave a review, and please let us know if there's ever anything more we can do for your father; we're happy to help!
Excellent management. Consistent and attentive care. A variety of daily programs for a diverse community.
Business response:
Thank you for your kind words and this wonderful review! Please don't hesitate to reach out to us if there's anything more we can do!
The most wonderful caring staff. Fabulous large apartments. Great food. Wonderful activities. Couldn't have found a better place for our mom and sister.
Business response:
Hi Victoria L, thank you so much for your positive comments about The Preserve at Palm-Aire! Please don't hesitate to reach out if there's anything additional we can do for your family. Have a great day!
My mother is [age removed] years old. Both my mother and I (her son), know this is the place for her! She enjoys the activities, as best as she can. Appreciates the room maintenance. Both work ethic and efficiency. I find the facilities to be clean, well staffed, with more than adequate space and friendliness.
Happy to be here, love the landscaping. Love the room and the size of it. The staff are very friendly and treat you like family.
Business response:
Hi Joan H, thank you so much for your positive comments about The Preserve at Palm-Aire! Feel free to reach out to us if you ever need anything more. Have a wonderful day!
Frequently asked questions about The Preserve at Palm-Aire
How is The Preserve at Palm-Aire rated?
The Preserve at Palm-Aire has a 4.5 star rating with 346 reviews.
When is The Preserve at Palm-Aire open?
The Preserve at Palm-Aire is open now. It is open 24/7.