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The Preserve at Palm-Aire
About this business
My loved one likes the food., and a number of the activites. It's a very good place. It's good value for the money. We picked this community because of, the size of the community, services offered , and they had a very good promotion/prices . I liked the feel of it.
Business response:
Sc, thanks for your praise and kind comments about our community. Please let us know if there is anything else we can do for you; we are more than happy to help!
I would recommend the community to others for their loved ones. The community is on a nice piece of property. They had nice activities. The staff overall was very nice to the residents and families. There was a variety of selections for the residents to choose from, and there were three meals a day served.
Business response:
Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!
I toured The Preserve at Palm-Aire and I would have chosen it, but we needed to be in Delray. They have a bridge program for people who need more care than assisted living and need to be in a locked environment, but can still hold a conversation and are much more cognitive than most Alzheimer's patients. That's exactly what my dad needs. I would have much preferred Palm-Aire over the community we chose.
Our family had an in-person tour and we waited quiet awhile for someone to come and get us and we just felt they were very pushy on the sale side of things and we felt very rushed.
Business response:
Thank you for the rating and honest feedback. We're happy you joined us for a tour, but disheartened to learn of your experience. If you're willing to share additional details with us, please reach out to our executive director, Melanie at 954-970-2600. Thank you.
[name removed] is a true professional. He has excellent people and listening skills. [name removed] is knowledgeable. He connects well with his future prospects and is well liked by all. Thank you again, [name removed] for your time and would give [name removed] 10 stars!
Business response:
We're happy you found our staff to be so supportive during your experience here at The Preserve at Palm-Aire. We are always more than happy to assist you if anything else comes up. Take care!
My mother has been a resident at The Preserve for 2 years. We are extremely happy with this community. It's well run, clean, professional great staff. She gets excellent care. This is the first assisted living apartment I placed her in after my father passed. I consider it great luck I found the perfect place on the first move!!
Business response:
Laura S, we strive for 100% satisfaction, and it is great to see you had such a positive experience at The Preserve at Palm-Aire.
All of the staff are very welcoming, cheerful and helpful. My father's apartment is cozy and just right for him. His room and laundry are regularly cleaned. He is always checked on to make sure he goes to meals which is very important to us.
Business response:
Hi Paul, we are very happy to have provided your family with such a positive experience! Thanks for taking the time to leave a review, and please let us know if there's ever anything more we can do for your father; we're happy to help!
Excellent management. Consistent and attentive care. A variety of daily programs for a diverse community.
Business response:
Thank you for your kind words and this wonderful review! Please don't hesitate to reach out to us if there's anything more we can do!
The most wonderful caring staff. Fabulous large apartments. Great food. Wonderful activities. Couldn't have found a better place for our mom and sister.
Business response:
Hi Victoria L, thank you so much for your positive comments about The Preserve at Palm-Aire! Please don't hesitate to reach out if there's anything additional we can do for your family. Have a great day!
Frequently asked questions about The Preserve at Palm-Aire
How is The Preserve at Palm-Aire rated?
The Preserve at Palm-Aire has a 4.1 star rating with 515 reviews.
When is The Preserve at Palm-Aire open?
The Preserve at Palm-Aire is open now. It is open 24/7.