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The Queen Baton Rouge
- Casinos
- Baton Rouge, LA
About this business
Location details
1717 River Park Blvd, Baton Rouge, LA, 70802, United States
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What a wonderful casino experience. Staff was great and everyone worked as a team and each and everyone went the extra mile to make my experience fun relaxing and enjoyable. The best casino I have visited hands down. Most of all security made me feel safe without being over powering. Truly best in the business hands down
Business response:
Thank you for sharing your positive experience with us, Edward! We are happy to hear that you had a wonderful time at The Queen Baton Rouge. We look forward to welcoming you back soon!
Things went well continue with yourA game regarding customer care
Business response:
Thank you for your feedback, Terry!
I played a little more than usual.
Business response:
Hopefully you had fun while you were with us!
Well you gave me the opportunity to play a little.
Business response:
Thank you for your feedback!
I’m not sure. I’m impressed with newer machines but not with the wins. Nor with promotions or drawings. I visit often, perhaps too often. I see people coming in that I’ve never seen come right in a get jackpot after jackpot. My Slot play money goes down even if I spend $500 to $1000 each visit. I’m disappointed in myself for spending that much money and poor results. It’s time for me to stay away and go somewhere else.
Business response:
We wish you'd had a better time on your last visit to see us. We hope to see you again, and we thank you for sharing your concerns with us, Hilda!
We were there for over 2 hours an were not offered a cocktail or water when we were told a few weeks prior that we would have to pay for our drinks but now I don’t drinks I only drink cold drinks and when we talked to a manager we had 7 days to use the credit and could not use them where we went and had to pay out of pocket for the food we ordered which was not told to us at the beginning it was we could go anywhere to get our food. But this was not the way it was they didn’t take credits at the 1717 where we went. I have ha... read more
Business response:
It was great speaking with you today, Mrs. Sharon. We just took care of your food comps, they'll be good through the end of the month like we talked about. We look forward to seeing you and your husband the next time you guys make it out!
I could not find a drink person for a coke?
Business response:
Thank you for sharing your concerns. We apologize for the inconvenience and will address the issue with our staff. In addition to this, although we can't disclose the details yet, a drink station is coming soon for customers! Please feel free to contact us at qbr-feedback@thequeengaming.com for any further assistance.
Great food and service at 1717
Business response:
Thank you for your wonderful feedback, Colby! We're pleased to hear that you enjoyed the food and service at 1717.
I lost 1300 on huff and puff straight no bonus no play back just sad
Business response:
Thank you for your feedback! We hope your luck will improve on your next visit. If you have any additional feedback feel free to contact us at qbr-feedback@thequeengaming.com
Frequently asked questions about The Queen Baton Rouge
How is The Queen Baton Rouge rated?
The Queen Baton Rouge has a 4.1 star rating with 4,896 reviews.
When is The Queen Baton Rouge open?
The Queen Baton Rouge is open now. It is open 24/7.