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The Queen Baton Rouge
- Casinos
- Baton Rouge, LA
About this business
Location details
1717 River Park Blvd, Baton Rouge, LA, 70802, United States
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Great love big chicken
Business response:
We love Big Chicken too! Thank you for sharing your feedback, Ja'kabria!
More employees required
Business response:
Thank you for your feedback, Kenneth! We are actively hiring and hope to welcome more team members to our Royal Court soon!
I love coming to the Queen.
Business response:
Thank you for your kind words, Kathy! We're thrilled to hear that you love coming to The Queen Baton Rouge. We strive to provide a memorable experience for all our guests! We hope to welcome you back soon!
The experience was good but there need to be somewhere to get a drink a cup of soda or water or coffee
Business response:
Thanks for your feedback, Allen! We appreciate it and look forward to welcoming you again soon!
1. Score on changing the 1717 menu. Better. 2. Yesterday, I had the most fun ever in the 25 years that I’ve been living here. So much fun!!! 3. The beverage service was up to snuff lol 4. You have very polite and courteous workers. 5. I don’t like long lines at the cages with only one person working. 6. All in all, I just love going to the Queen. I also liked it when that was the Hollywood.
Business response:
Hi Barbara! Thank you so much for taking the time to share this feedback with us. We're so happy you're liking the new menu at 1717 Kitchen + Cocktails and your interactions with our team! We hear your feedback about the cage and will share that feedback directly with the department. Thank you for being part of our New Reign!
I love playing at the Queens but sometimes you don’t get enough play back I see some of the same people winning jackpots enough to play all day and all night but the most I’ve ever won was 800 at one time but I play seriously when I am going to win a jackpot of some sort where the teller have to come and pay me but even though I’ve never won I still love to play
Business response:
We value your opinion. We understand your concerns about play back and appreciate your continued loyalty to The Queen.
As a Champion card holder, my experiences at the Queen have not been so royal on my visits lately. A few of the bar-tenders and waitresses (male and female) have very bad attitudes and have been extremely rude towards the guest as they try to order drinks. I have personally experienced and witnessed a few of the workers arguing and going back and forth with the guest. Additionally, as some bar-tenders and waitresses walk around to take drink orders, they will continue to pass by the guest; as they are gaming and act as if th... read more
Business response:
We apologize for any inconvenience. Your Champion card experience should be royal. Please contact us at (225) 709-7777 to discuss this directly.
Because I spend slots of and I don’t understand why my friend got a free gift I had to earn 250 points I play every time he plays
Business response:
We regret to learn about the confusion with points and rewards. Our gift eligibility is based on a 90 day rolling average of play.
Why is it so hard to get a jackpot and the free play is so low it's not worth the drive for 5 dollars it's a beautiful place but I spend more than I receive it want to be appreciated to if you raise your free play you will have more business it's will go back into the machine think about it
Business response:
We apologize for your disappointing experience with jackpots and free play amounts. Your feedback about appreciation matters. Please contact (225) 709-7777 to discuss further.
Frequently asked questions about The Queen Baton Rouge
How is The Queen Baton Rouge rated?
The Queen Baton Rouge has a 4.1 star rating with 5,180 reviews.
When is The Queen Baton Rouge open?
The Queen Baton Rouge is open now. It is open 24/7.