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The Queen Baton Rouge
- Casinos
- Baton Rouge, LA
About this business
Location details
1717 River Park Blvd, Baton Rouge, LA, 70802, United States
Get directions
Give me back all of my money I lost on that one machine. It should have been looser!!!
Business response:
We regret to learn about your experience. Please contact us at (225) 709-7777 to discuss your concerns directly.
Take to long to receive money on a jackpot
Business response:
We are glad to hear from you. We understand jackpot payment delays are frustrating. Please contact us at (225) 709-7777 to discuss this matter.
Loosening The Machines
Business response:
Apologies for any inconvenience with the machines. Please contact us at (225) 709-7777 to discuss this issue.
I’m very unhappy about my visits to Queen. First of all, I spend a lot of money there, however, I find it very hard to understand how people can come in for the first time and get a Jackpot or several. I’m not pleased with the decrease in my slot play. Even though I don’t win with it I earned it. So to keep from being disappointed I decided it’s best for me to play somewhere else from now on.
Business response:
We’re sorry to hear you’ve been feeling disappointed during your visits. We truly appreciate your loyalty and the time you spend playing with us. It’s important to remember that slot machines are completely random, so jackpots can happen to any player at any time, regardless of how long they’ve been playing. We know it can be frustrating when it feels like the wins aren’t coming your way, but the outcomes are based entirely on chance. We hope you’ll consider giving us another try in the future — we’d love the chance to make ... read more
Get Baccarat tables raise the blackjack limit from 1000 to 2500 ! Put a buffet in there have blackjack tournaments it’s so much more I can say.
Business response:
Thank you for taking the time to share your thoughts with us! We’re excited to let you know that Baccarat will be arriving at The Queen very soon. Regarding the Blackjack limit increase, please contact us before your next visit — we’d be happy to see if an adjustment can be made for you. We also appreciate your ideas about adding a buffet and hosting Blackjack tournaments. Our team is always exploring new ways to enhance the guest experience, and feedback like yours helps us plan for the future. Thank you again for your sug... read more
By letting me win larger jackpot
Business response:
Your concerns are noted. For assistance with gaming concerns, please contact us at (225) 709-7777.
Well, I can’t win all the time!
Business response:
Apologies for any inconvenience. We understand gaming outcomes vary. Please contact us at (225) 709-7777 to discuss your experience.
No cocktail waitress the whole time I was there
Business response:
We apologize for falling short with no cocktail waitress available during your visit. Please contact us at (225) 709-7777 to discuss this experience.
No one came around often for drinks and when machines problems occur you have to get up and try to locate one and the same for payoffs.
Business response:
Thank you for sharing your experience with us. We’re so sorry to hear that you had trouble getting assistance for drinks and machine issues — that’s definitely not the level of service we want to provide.
Frequently asked questions about The Queen Baton Rouge
How is The Queen Baton Rouge rated?
The Queen Baton Rouge has a 4.1 star rating with 5,180 reviews.
When is The Queen Baton Rouge open?
The Queen Baton Rouge is open now. It is open 24/7.