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The Queen Baton Rouge
- Casinos
- Baton Rouge, LA
About this business
Location details
1717 River Park Blvd, Baton Rouge, LA, 70802, United States
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Need better drink service
Business response:
We are concerned to hear about your drink service experience. Please contact us at (225) 709-7777 to discuss improvements.
When free gift are given I feel high card holders should not have to earn points to get a gift card they play all that money through the week they should be able to get the gift free
Business response:
We take your feedback seriously about gift card rewards for high card holders. Please contact us at (225) 709-7777 to discuss.
Hire better help. People who really understand the value of great customer service. Listen to your customer when they tell you that an employee has been rude to them. Don’t just blow it off or put blame on the customer. Take a deep dive into the work history of the employee
Business response:
We apologize for the poor service experience. Your concerns about our employee's behavior are valid and will be addressed. Please contact us at (225) 709-7777.
First of all the girl that hands out the gifts with the handicap is very rude. JEREMY could do better as well. There is also a slim white guy that handles gifts also with
Business response:
We apologize for falling short of expectations with our staff interactions. Please contact us at (225) 709-7777 to discuss your experience.
Lost 13.25 in yall cigarettes machine and haven't received my money back yet 😪
Business response:
Apologies for any inconvenience with the cigarette machine. Please contact us at (225) 709-7777 to resolve this issue promptly.
Getting drinks little to no service for some reason had to go find servers every time needed deink
Business response:
We apologize for the service delays and will address this with our team.
My experience is anything but royal. I invest quite a bit of money and the results are very poor.. I see people invest $20.00 and get much better results. It’s very frustrating and I just need to stop wasting my money. No matter what slots I play the results are still the same. NOT GOOD.
Business response:
We apologize for falling short of expectations. Your frustrating experience concerns us deeply. Please contact us at (225) 709-7777 to discuss this matter.
Stop taking my comps and my hard earned money.
Business response:
We apologize for your concerns about comps and money. Please contact us at (225) 709-7777 to resolve this matter.
Need more drink servers
Frequently asked questions about The Queen Baton Rouge
How is The Queen Baton Rouge rated?
The Queen Baton Rouge has a 4.1 star rating with 5,180 reviews.
When is The Queen Baton Rouge open?
The Queen Baton Rouge is open now. It is open 24/7.