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The Tryst Beachfront Hotel
- Hotels
- San Juan, PR
About this business
Location details
One Vendig Street, 1 Cll Vendig, San Juan, PR, 00907, Puerto Rico
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Absolutely disappointing Room was terrible! Location
Business response:
Hello Ekin! Thank you for your rating, we would like to know more about your experience at our premises.
A sentence can’t explain how disappointed I am No hot water, roaches in my room, attempts to contact front desk unsuccessful. For the price I paid I’m highly disappointed and I’ve never rated a place so low ever. Beach front access
Business response:
Dear Juline, we are very sorry for the inconveniences. We ll address this issue accordingly, regards
Great potential, not fully realized yet The hotel is undergoing reconstruction, so the room was barely ready. Not made beds. Small things were missing - nightstands, trash cans, cream and sugar (there was a coffeemaker and coffe). Hopefully they will finish the room and improve things. Very good location! Convenient and pretty!
Business response:
Hello Redkite! Thank you very much for left us your review, we apologize for all the incoveniences, indeed we are remodeling our premises in order to provide a better service to our guests!
Fair
Fair
Hopefully will improve after repairs completed No pool, had to change rooms because of no hot water, loud doors closing all night Location and staff
Business response:
Dear Guest, thanks for your review. we apologize for not being able to satify completely your expectations, best regards,
I had an unpleasant stay due to a lack of cleanses & bugs. Including not having hotel parking The rooms had cockroaches crawling all over including in the bathroom. When requested to have maintenance to take care of the issue nothing was resolved. Housekeeping was done only 1 time during our stay even after requesting to have room cleaned. Having access to the beach.
Business response:
Hello Kiara! We apologize if you stay was not as you planned. We are gonna take into account your complaints in order to improve our services. We really hope you can give us another chance and consider us on your next trip.
Fair The limited space In rooms looked cluttered together The beach and bar
Business response:
Hello Rahja! Thank you for your comments, we are gonna take it into account to improve our services!
Decepcionada No hay estacionamiento, ni agua caliente, las cortinas no cubren entra en todo momento la luz y el receptáculo del baño que estaba roto, me dio corriente en dos ocasiones, en las que intenté prender el blower . La ubicación
Business response:
Dear Guest, we are very sorry that your experience was not as planned. We ll take your remaks on high consideration, saldos,
Frequently asked questions about The Tryst Beachfront Hotel
How is The Tryst Beachfront Hotel rated?
The Tryst Beachfront Hotel has a 3.9 star rating with 2,716 reviews.
When is The Tryst Beachfront Hotel open?
The Tryst Beachfront Hotel is closed now. It will open at 9:00 a.m.