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The Tryst Beachfront Hotel
- Hotels
- San Juan, PR
About this business
Location details
One Vendig Street, 1 Cll Vendig, San Juan, PR, 00907, Puerto Rico
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Disappointing
Disappointing
Fair
Poor
Fair Las habitaciones no tienen armario y las camas son menos de dos plazas. Muy pequeñas. La relacion precio calidad es pesima La ubicaciok
Business response:
Dear Guest, we are sorry to learned about your experienced with us. Although we have very basic rooms we also have higher categories and we are always open to upgrade at guests request, best regards
Fair Checked in to a room with a broken shower…they “fixed” it went to take a shower handle fell off and kept hitting us in the foot. Stayed for six days and housekeeping never came even when we requested and had to constantly go down and ask the front desk for towels. Beach view and front desk staff was amazing!
Business response:
Dear Deana, we are sorry about your experience.We sincerely apologize for that. regards
Fair
Not worth the money. it is just too expensive! for 250 dollars a night I expect more. very thiny room. tiny and old bathroom. small bed. Lots of sand in the carpet at the room. no breakfast available. nice employees, nice beach. vel functioning internet
Business response:
Hello Grete! We are sorry to read that your stay was not to your complete satisfaction. We also appreciate you taking the time to write to us. Your feedback helps us to improve our services!.
Not worth the price. Nice staff tho. For $260 dollars per night, i only got a Single full bed in a room with no view , small roaches in the shower area, rusty mirror in The bathroom, sand in the Floor of the room and two towels. Also the parking was rough, i got charged for the valet even when i didnt ask for it and when my car got parked , it ended up being Bombarded by bird (poop) because it was parked kind of in an alley between the hotel and another building with overhead A/C units where the birds sitted at. The staff & ... read more
Business response:
Dear Christian, thanks for taking the time to leave us your comment. The room you described is the basic room we have, nevertheless we are always open to upgrade category as for guests request. We are very sorry for the overall experience you described. An unhappy guest is not the result we expect, saludos,
Frequently asked questions about The Tryst Beachfront Hotel
How is The Tryst Beachfront Hotel rated?
The Tryst Beachfront Hotel has a 3.9 star rating with 2,953 reviews.
When is The Tryst Beachfront Hotel open?
The Tryst Beachfront Hotel is closed now. It will open on Monday at 9:00 a.m.