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The Wilkies Inn, by Clarion Collection
- Hospitality
- Pacific Grove, CA
About this business
Location details
1038 Lighthouse Ave, Pacific Grove, CA, 93950, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 12:00 a.m. | |
| Tue | 7:30 a.m. to 12:00 a.m. | |
| Wed | 7:30 a.m. to 12:00 a.m. | |
| Thu | 7:30 a.m. to 12:00 a.m. | |
| Fri | 7:30 a.m. to 12:00 a.m. | |
| Sat | 7:30 a.m. to 12:00 a.m. | |
| Sun | 7:30 a.m. to 12:00 a.m. |
Very Good
Perfect Nu exista nimic neplacut acolo Dotarea, curatenia, locul linistit, apropierea de ocean
Very Poor The woman at the desk was very rude!
Business response:
Hello Bloodgood, Thank you for sharing your experience. We value all feedback as it helps us improve our guest interactions. Your comments regarding the front desk staff will be shared with management to ensure that our service standard is met. We appreciate your input and hope your future travels are more enjoyable.
Rooms werent available upon check in Rooms weren't ready at the time of check in. Staff not willing to accommodate us with what they did have available. Clean
Business response:
Hello Romeo, Thank you for sharing your feedback. We understand your concerns regarding the room availability at check-in and appreciate your comments on the cleanliness of the hotel. Your insights are valuable to us, as they help improve our services in the future. We hope you consider staying with us again, where we aim to provide a smoother experience.
Prime location for subprime stay Dusty surfaces in room, tiny TV, window blinds did not fully block out light even when fully closed, lackluster breakfast, green tax of $6 and miscalleanous charge of $10.80( unsure what those were for), fridge humming too loud, pillows too small and not too comfortable Friendly check-in staff, great location, free parking, room has fridge and microwave, updated bathroom
Business response:
Hello Andrea, Thank you for sharing your feedback regarding your recent stay. We're pleased to hear that you enjoyed our friendly check-in staff, great location, and updated bathroom facilities. We appreciate your constructive comments about the room amenities and breakfast, as we continually strive to improve the guest experience. Your insights about the dust and other issues will help inform our ongoing efforts to enhance our services for future guests. Thank you for taking the time to provide your thoughts on your stay.
Fair Breakfast was okay. Room has some issues, bed was too hard for my comfort bit overall fair facilities and staff were polite
Business response:
Hello Lori, Thank you for your feedback regarding your recent stay. We're glad to hear that you found our staff polite and our facilities fair. Your comments about the bed comfort and breakfast have been noted, and we appreciate you taking the time to share your experience with us. We strive to continually improve, so your insights are valuable. We hope you consider staying with us again in the future.
Fair
Fair Room very basic, Pillows abd Bed have very worn Location in Pacific Grove
Business response:
Hello Grateful World Traveler , Thank you for sharing your feedback regarding your stay. We appreciate your comments about the room and bedding, as they help us understand guest expectations better. It's great to hear you found the location in Pacific Grove to your liking. Should you wish to discuss your experience further, please feel free to reach out directly to our management team. We hope to have the opportunity to welcome you back in the future.
A place to stay not recommended. Place needs up dates and is very outdated. Needs paint job to confined and no room in all area.. Not much.
Business response:
Hello MICHAEL, Thank you for sharing your thoughts on your recent stay. We appreciate your feedback regarding the need for updates, as it is valuable in shaping our future improvements. Each point raised will be reviewed by our management team as they continuously work to enhance our guest experience. Your insights regarding the space will also be taken into consideration as we plan for future renovations. Thank you once again for your feedback.
Frequently asked questions about The Wilkies Inn, by Clarion Collection
How is The Wilkies Inn, by Clarion Collection rated?
The Wilkies Inn, by Clarion Collection has a 3.6 star rating with 1,613 reviews.
When is The Wilkies Inn, by Clarion Collection open?
The Wilkies Inn, by Clarion Collection is open now. It will close tomorrow at 12:00 a.m.