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The Wilkies Inn, by Clarion Collection
- Hospitality
- Pacific Grove, CA
About this business
Location details
1038 Lighthouse Ave, Pacific Grove, CA, 93950, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 12:00 a.m. | |
| Tue | 7:30 a.m. to 12:00 a.m. | |
| Wed | 7:30 a.m. to 12:00 a.m. | |
| Thu | 7:30 a.m. to 12:00 a.m. | |
| Fri | 7:30 a.m. to 12:00 a.m. | |
| Sat | 7:30 a.m. to 12:00 a.m. | |
| Sun | 7:30 a.m. to 12:00 a.m. |
Abbastanza bene Troppo poco spazio per la colazione, quando c'è gente due tavolini non bastano. La camera e la posizione.
Business response:
Hi Monica, Thank you for being a guest with us and sharing your experience. We are glad to learn you enjoyed your overall stay with us. However, we are sorry for your disappointment with the condition of our breakfast space, and we will share your comments appropriately. Thank you again for your feedback, and we look forward to your next visit.
Motel ben curato con colazione Lo spazio per la colazione è molto piccolo e i tavoli all'esterno e fa freddo Struttura ben curata con possibilità di colazione . Rubinetteria a nuovo
Business response:
Hello Daniela, Your voice is very important to us and we are continuously striving to improve upon the guest experience. Thank you for rating your stay and providing us insights regarding our hotel. It is our ever present goal to provide each guest with the highest level of service; so thank you for your business and for sharing.
Fair
Fair Heel onvriendelijke ontvangst door de gastvrouw. Ook bij het zeer matige ontbijt was zij erg onvriendelijk en hield ze ons nauwlettend in de gaten. Prima bedden, schone kamer
Business response:
Hello Petra, Thank you for being a valued guest and for providing us the feedback regarding our hotel. We hope you will return so that we can provide you an even superior experience.
The motel was a good value with great location. If management was different it could be a nice place Management was unfriendly and gruff. The breakfast was very skimpy and used cheap products. Four slices of white bread, four English muffins, Only the bare minimum of condiments and coffee/tea selections. Housekeeping was nearly nonexistent on day two and day three. The room was newly redecorated with all new bathroom fixtures. Upon arrival the room was clean.
Business response:
Hello william, I want to ensure that you know how much we appreciate guest feedback, it is through insights we are able to better serve our guests. Thank you for sharing regarding your experience with our housekeeping and also our breakfast. We greatly appreciate the time you've taken to rate our hotel and we look forward to your next visit.
Horrible There was construction going on, my family barley slept, management was horrible.
Business response:
Hello morales, We value your feedback and as we transition through the renovation process, comments like yours will help us to grow and improve. I am very sorry to hear of the miscommunication and inconveniences that you experienced in this regard. We hope you'll return someday to see how we have addressed and improved upon the issues that you have expressed, thanks to your valuable feedback.
Expensive stay at a low quality hotell. Litterally poor plastic wrapped breakfast with high sugar content and no variety of meals. Unfriendly staff Quiet location
Business response:
Hello Tomas, I want to ensure that you know how much we appreciate guest feedback, it is through insights we are able to better serve our guests. Thank you for sharing regarding your experience with our staff and location. Our goal is for every guest to have a convenient and accommodating experience so we thank you for sharing.
Overall, it felt expensive for what it was. The coffee machines in the lobby and the room. Just a basic coffee machine for those who need coffee for rat thing. The place felt outdated and rough around the edges. TV channels would come and go, room was clean but felt very basic for the amount of money spent. Staff was friendly enough but felt a bit unprofessional. location , location, location, and the waffles were amazing.
Business response:
Hello Emily, Your review and rating are greatly appreciated; though it is very disappointing to learn of the bad impression we made with our breakfast service. I would like to apologize for not exceeding your expectations as your satisfaction is important to us. We will be using the feedback you gave us to implement improvements to ensure we offer a better experience and overall impression of our facilities. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior ... read more
Fair
Frequently asked questions about The Wilkies Inn, by Clarion Collection
How is The Wilkies Inn, by Clarion Collection rated?
The Wilkies Inn, by Clarion Collection has a 3.6 star rating with 1,517 reviews.
When is The Wilkies Inn, by Clarion Collection open?
The Wilkies Inn, by Clarion Collection is closed now. It will open at 7:30 a.m.