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Theo's Italian
- Pizza
- Plainfield, IN
About this business
Location details
2498 Perry Crossing Way, Suite 105, Plainfield, IN, 46168, United States
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We had a great waitress who was very attentive almost too much so but not enough to be a pest. The food was excellent. I had a chicken soup that was just as good as the Chicken Velvet Soup that Ayres Tea Room used to sell!
Business response:
Thank you for the kind words about your waitress and food. Hope you return soon!
The food wasn't great. For a Cunningham restaurant, we expected it to be better. The service was great very knowledgeable about the menu and offerings.
Business response:
Thanks for your review. Im sorry we didnt meet our very high quality standards. Hope you will give us another chance to earn your 5 stars!
Not what I was expecting from a Cunningham restaurant. Food was “ok” but not the Italian food I was expecting. Prices were reasonable but did get charged for a small square of focaccia bread while bread is “free” in other Cunningham locations. I guess I was expecting more after our server spilled a beer on my wife, maybe a “comp” drink for her ? In fact, the original bill had the spilled beer on it but was taken off after I pointed it out to the server. Overall, not a great first visit.
Business response:
Thank you Mike for your review. We apologize for the incident that happened and we hope we get a chance to make it right and earn your 5 stars. We would like to discuss what we could do to make this right for you. Please call the store directly and ask to speak to anyone in management. Thank you.
Theo’s is a fun new place with a super cool interior and an interesting menu. We sat upstairs and enjoyed a little side table overlooking the main dining area. There was a slight snag at first with our server not being notified we were there which the hostess apologized for profusely - outside of that, everything was great. Try the pizzas - especially the fig pig! The menu states it feeds “1-2” but please trust it’s a 2 person pizza lol. The garlic bread is awesome and the cocktails reasonably priced. Overall a good experien... read more
Business response:
Thank you very much for the great review. We appreciate your kind words. Look forward to serving you again. Cheers!
Our entrees (meatballs and pasta with red sauce and chicken fettuccini alfredo) were excellent. I was a little disappointed there was no bread served with the meal. Our server was a delight.
Business response:
Thanks Bill for the great review. Look forward to earning your 5 stars on your next visit. Cheers!
The food was delicious! The only thing that took a little away was the noise level and a little slow on service. But over all it was very good!
Business response:
Thanks Delia for the review. We apologize for the slower service and we look forward to earning your 5 stars on your next visit. Thank you!
Went there for the first time tonight. Not busy but not empty either. Atmosphere seems very similar to Stone Creek - not much modified which is fine bc it was a beautiful restaurant to start with. Pros: Very friendly staff, attentive, and prompt. Cons: The food was terrible. Like we didn't eat it bad. Started w breadstick and cheese dip. This is a loaf of ciabatta that's been sliced and DROWNED in olive oil with a side of carryout pizza cheese sauce. So much oil it squeezed out when you ate them and they were sitting in a po... read more
Business response:
Hello Jennifer, My name is Doug and I am the GM at Theo's Italian. I wanted to let you know how disappointed we were to hear about your experience on Thursday. We obviously dropped the ball on this one. We will not make excuses, we will just take the ownership in it and offer our sincereist apology. I would appreciate an opportunity to try and gain you back as a guest. If you could contact myself, Tori, or Allie at 317-203-9107, we would like to send you a gift card to give us another try. Thanks for your feedback!
Our first time here but won’t be our last. Calamari appetizer was absolutely perfect. Breadsticks unique and delicious. Chopped salad a bit too heavily dressed but still delicious. Four cheese ravioli is a must try. The pizza was not our favorite as the dough is think and the cheese heavy. The service was impeccable
Business response:
Thank you very much for the great review. We will celebrate with the staff. Cheers!
This was our first time dining here. Isaac was our waiter and was a joy. He gave us great recommendations. He was kind and very helpful. Would sit in his section again!
Business response:
Thank you very much for the great review. We will celebrate Issac with the team. Cheers!
Frequently asked questions about Theo's Italian
How is Theo's Italian rated?
Theo's Italian has a 4.3 star rating with 524 reviews.
When is Theo's Italian open?
Theo's Italian is permanently closed.