Theo's Italian

4.2

Pizza
Plainfield, IN

About this business

Restaurants Pizza

Location details

2498 Perry Crossing Way, Suite 105, Plainfield, IN, 46168, United States

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Weekday	Schedule	Status
Mon	4:00 p.m. to 9:00 p.m.
Tue	4:00 p.m. to 9:00 p.m.
Wed	4:00 p.m. to 9:00 p.m.
Thu	4:00 p.m. to 9:00 p.m.
Fri	11:00 a.m. to 10:00 p.m.
Sat	11:00 a.m. to 10:00 p.m.
Sun	11:00 a.m. to 9:00 p.m.

4.2518 reviews

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Corrine

11 months ago

Food is okay, lacks flavor. Asked for San pelligrino and we were given a warm bottle of it and no glasses to drink it from. Unimpressive and not what you expect from an Italian restaurant. The restaurant had most all tables open and that was definitely a sign.

Business response:

Thanks for the review, Corrine. We're sorry to hear that you were not satisfied with the flavor of our San Pelligrino and the table setup. We strive to provide a unique dining experience, and we regret that we fell short in this aspect during your visit. We appreciate your feedback and will use it to improve our offerings and service. We hope you'll give us another chance to impress you in the future.

Jordin

11 months ago

The food was amazing. The water tasted very dirty. I took a sip of water and had to instantly get a different drink because it tasted bad

Business response:

Hey Jordin, Thank you for taking the time to share your experience at Theo's Italian. We're thrilled to hear that you enjoyed our food and service. We're sorry to hear about your experience with the water. We always strive to provide the best quality for our customers, and your feedback helps us improve. We hope to have the opportunity to serve you again soon. Best regards, Theo's Italian Management Team

Patricia

a year ago

I had the chicken linguine and it was so bland! Like the chicken was boiled and the pasta was over cooked and sticky in a clump. Server was nice but did notice that I was not eating it but didn't offer anything else. I don't think this place will make it with serving customers bad food. Shocked it is a Cunningham restaurant

Business response:

Hi Patricia, We're truly sorry to hear that your meal didn't meet your expectations. It's disheartening to hear that our chicken linguine and the service didn't hit the mark for you. We strive to serve fresh, flavorful dishes and it seems we fell short this time. We appreciate your feedback and will certainly look into the issues you've mentioned. We hope to have the opportunity to serve you better in the future. Best, The Management Team

Gary

a year ago

Our reservation was ready. Our server was attentive. Food was delicious; however, lasagna had a peculiar taste to it. Stingy on breadsticks. My entree came with one breadstick. When I asked for a sect breadstick I was told I would need to purchase the breadstick starter.

Business response:

Gary, were glad you had an overall positive experience but if there is anything we can do to give you an even better dining experience next time, feel free to reach out to (317-203-9107). -Theo's Management

JenB

a year ago

We visit several Cunningham eateries and I have never posted anything other than "above and beyond" reviews, until now. Would never return to Theo's. Felt the food was just adequate but very overpriced for the quality. Then we were celebrating a birthday; had an email from Cunningham for a free dessert. Waitress brought bill to our table; I handed her my card without looking at receipt since she was standing there with handheld card reader. [my mistake] After completing payment, looked at the receipt. The FREE dessert ONLY C... read more

Avonbaker

a year ago

In short, rum cocktail was very good and focaccia was difficult to eat but the best food of the meal. We had been waiting quite a while for the salad to arrive when a runner brought our entrees! My husband's ziti was just ok; my lasagna was totally burnt. I replaced the lasagna with casarecce which was good. I will say even though the food was disappointing, they cook the pasta perfectly al dente, and they comped the meal except for my cocktail. I would need some convincing to return.

Business response:

Hey Avonbaker, were sorry to hear that you didn't enjoy all aspects of your visit. While were glad that you liked the Rum Rendezvous and Focaccia bread, we wish we'd have delivered a better experience on the rest of your meal. We hope you'll consider dining with us again. If you would, please reach out to (317-203-9107) so we might remedy this situation for the future. -Theo's Management

Anony

a year ago

Service was excellent but the food was poor quality and oddly prepared.

Business response:

Thanks for the review. We're glad to hear that you enjoyed our service at Theo's Italian. However, we're sorry to hear that our food didn't meet your expectations. We strive to provide top-quality dishes and it seems we fell short this time. Your feedback is valuable to us and we will definitely take it into consideration. We hope to have the opportunity to serve you again and provide a better experience.

Anonymous

a year ago

We all hated the food. Not worth the money at all. How can you mess up pasta and salad

Business response:

Thanks for the review. We're really sorry to hear that your experience at Theo's Italian didn't meet your expectations. It's disappointing to know that you found our pasta and salad not worth the money. We take pride in our cuisine and it's unfortunate that we fell short this time. We appreciate your feedback and will certainly use it to improve. We hope you'll give us another chance to impress you with our food in the future.

gbhoward

a year ago

Good food, but expensive, really good service. Background music is not in background and is inappropriate for an Italian restaurant.

Business response:

Thanks for the review, Gary! We're thrilled to hear you enjoyed our food and service at Theo's Italian. We understand your concerns about the background music and appreciate your feedback. We're always looking for ways to improve our ambiance for all our guests. We hope to see you again soon for another good meal!