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Theo's Italian
- Pizza
- Plainfield, IN
About this business
Location details
2498 Perry Crossing Way, Suite 105, Plainfield, IN, 46168, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 4:00 p.m. to 9:00 p.m. | |
| Tue | 4:00 p.m. to 9:00 p.m. | |
| Wed | 4:00 p.m. to 9:00 p.m. | |
| Thu | 4:00 p.m. to 9:00 p.m. | |
| Fri | 11:00 a.m. to 10:00 p.m. | |
| Sat | 11:00 a.m. to 10:00 p.m. | |
| Sun | 11:00 a.m. to 9:00 p.m. |
I've been to many of the Cunningham restaurants and this one left me disappointed by comparison. The building smelled like they had a dried floor drain. The food itself was fine, but I expected better. It just didn't feel like the same attention to quality and detail. Overall it felt rushed. The whole dinner seemed like a hurry and it showed in the quality.
Business response:
Hi Daniel, We appreciate your feedback. We're sorry to hear that your experience at Theo's Italian didn't live up to your expectations. We always strive to deliver a high-quality dining experience, and we're disappointed that we fell short this time. Your comments about the atmosphere and the food are valuable and will be taken into consideration as we continually work on improving our guest experience. We hope you'll give us another chance to impress you in the future. Best Regards, The Management Team
Very slow service and just mediocre food. Folks were nice there but probably won’t go back.
Business response:
Thanks for visiting us, Samantha. We're sorry to hear that your experience at Theo's Italian didn't meet your expectations. We strive to provide excellent service and food, and we're disappointed that we fell short this time. We appreciate your feedback as it helps us improve. We hope you'll give us another chance to impress you in the future. Best regards, Theo's Italian Management Team
Bar service was slow, finally got drink when meal arrived. My favorite item since it opened was the Pizza.! Loved it. The completely changed the recipe and tastes like frozen pizza now. Big fan of Cunningham Restaurants, but this one is going downhill.
Business response:
Hey Bruce, We're sorry to seem to have dropped the ball on this visit. We hope you'll consider giving us a try again, we've implemented changes to our menu recently and seem to be still working out some kinks but plan for these changes to only improve our classics. We hope to see you again soon, if there is anything we can do to better your situation feel free to reach out to- (317-203-9107). Thanks,
Kind of expensive. 3 for dinner. I had pasta which was okay not great. The other 2 had pizza. Fig pizza has fig jam on it not figs and my daughter didn’t care for it. My husband had margarita pizza which he liked. Crust is great. We all had salads which are ala cart, glass of wine and one mixed drink. $106.00 plus tip
Business response:
Thanks for visiting us, Irene! We're glad to hear that you enjoyed our fig pizza and crust. We appreciate your feedback on our pricing and will take it into consideration. We're always striving to provide a memorable dining experience for our guests. We're happy that your husband liked his Margherita pizza and that you all enjoyed your salads and wine. We look forward to serving you again soon!
Food is okay, lacks flavor. Asked for San pelligrino and we were given a warm bottle of it and no glasses to drink it from. Unimpressive and not what you expect from an Italian restaurant. The restaurant had most all tables open and that was definitely a sign.
Business response:
Thanks for the review, Corrine. We're sorry to hear that you were not satisfied with the flavor of our San Pelligrino and the table setup. We strive to provide a unique dining experience, and we regret that we fell short in this aspect during your visit. We appreciate your feedback and will use it to improve our offerings and service. We hope you'll give us another chance to impress you in the future.
The food was amazing. The water tasted very dirty. I took a sip of water and had to instantly get a different drink because it tasted bad
Business response:
Hey Jordin, Thank you for taking the time to share your experience at Theo's Italian. We're thrilled to hear that you enjoyed our food and service. We're sorry to hear about your experience with the water. We always strive to provide the best quality for our customers, and your feedback helps us improve. We hope to have the opportunity to serve you again soon. Best regards, Theo's Italian Management Team
I had the chicken linguine and it was so bland! Like the chicken was boiled and the pasta was over cooked and sticky in a clump. Server was nice but did notice that I was not eating it but didn't offer anything else. I don't think this place will make it with serving customers bad food. Shocked it is a Cunningham restaurant
Business response:
Hi Patricia, We're truly sorry to hear that your meal didn't meet your expectations. It's disheartening to hear that our chicken linguine and the service didn't hit the mark for you. We strive to serve fresh, flavorful dishes and it seems we fell short this time. We appreciate your feedback and will certainly look into the issues you've mentioned. We hope to have the opportunity to serve you better in the future. Best, The Management Team
Our reservation was ready. Our server was attentive. Food was delicious; however, lasagna had a peculiar taste to it. Stingy on breadsticks. My entree came with one breadstick. When I asked for a sect breadstick I was told I would need to purchase the breadstick starter.
Business response:
Gary, were glad you had an overall positive experience but if there is anything we can do to give you an even better dining experience next time, feel free to reach out to (317-203-9107). -Theo's Management
We visit several Cunningham eateries and I have never posted anything other than "above and beyond" reviews, until now. Would never return to Theo's. Felt the food was just adequate but very overpriced for the quality. Then we were celebrating a birthday; had an email from Cunningham for a free dessert. Waitress brought bill to our table; I handed her my card without looking at receipt since she was standing there with handheld card reader. [my mistake] After completing payment, looked at the receipt. The FREE dessert ONLY C... read more
Frequently asked questions about Theo's Italian
How is Theo's Italian rated?
Theo's Italian has a 4.2 star rating with 501 reviews.
When is Theo's Italian open?
Theo's Italian is closed now. It will open at 4:00 p.m.