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5000 Edith Blvd NE, Albuquerque, NM, 87107, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
I would like put in an excellent review for TLC Plumbing and Heating in Alb, NM. We were in need of a new heater and Carlos R****** the company Tech put the heater in quickly and expertly. He was very friendly and took care of all aspects of our heating problem. Some how he became aware of our financial situation; we found the need to take out a loan to pay for the work. We are in our 80's and it would have been a difficult payment for 2 years. After the work was done Carlos came the next morning and informed us that the who... read more
Business response:
Dear Mr. W****, I am so glad you shared with us about your experience. We live and work every day to improve the quality of life for the community, and it is our pleasure to serve you and meet this need! Compassion is one of our Core Values, and we are so happy that Carlos and the team demonstrated that to you. Please reach out to us if you have any questions or concerns about your new unit. We look forward to serving you! Best wishes and stay warm! Julia D.
Stellar service! I called on a Monday afternoon, and they came to my toilet Tuesday morning. Santiago arrived within the appointment window, and even called ahead to let me know he was on his way. Once here, he insisted on wearing shoe covers to protect my flooring. He was polite and professional, assessing the issue quickly and explaining the solution. He quickly made the repair, showed me his work, explained their 90 day part warrenty, and even asked if I had any other issues. He helped me readjust my water heater temperat... read more
Business response:
Hello Mr. A*******, Thank you for letting us know about your experience! It is our pleasure as well as our goal to always provide exceptional customer service. Please reach out to us if you have any questions. We look forward to serving you! Best wishes, Julia D.
Mannie was punctual, professional and pleasant. He took time to explain some things to me about the water lines that I had questions on. He is a credit to your company.
Business response:
Thank you for sharing, Lela! It's our goal to always provide great customer service. Best wishes, Julia D.
I had gotten favorable reports from friends and aquaintances . That is how I do my research....word of mouth is the best way. Time will tell but so far my experience is also favorable. i felt Jason J**** was honest and forthright.
Business response:
Hello Charlene, Thank you for reaching out to us and sharing about your experience. It is our pleasure as well as our goal to provide excellent customer service. Please contact us if you have any questions or concerns. We look forward to serving you! Best wishes, Julia D.
Great communication, Prompt service. Expert Craftsman, Professional and dedicated. Very satisfied with this employee and company.
Business response:
Thank you for sharing, Rudy! It's our goal to always provide exceptional customer service. Best wishes, Julia D.
Keanu and Simm arrived promptly at around 10 am. They called me several times to say they were on their way, though I didn't hear the phone. They completely checked out my furnace to be sure it was clean, well functioning and safe. They demurred at looking at the level of coolant in my refrigerated air compressor, saying it would be better to do that in the spring. Simm went under the house into my crawlspace, and removed 8 pieces of styrofoam that the prior owner of the house had stuffed into all the vents. Keanu then expla... read more
Business response:
Hello Ms. Gustafson, Thank you for sharing your kind words with us. I am so grateful to hear that our technicians went above and beyond to meet your needs. I understand your thoughts on your water heater. Please reach out to us if you have any questions about it! We look forward to serving you in the future. Best wishes, Julia D.
Very Happy with the service that James C. gave me and the Info he gave me regarding my water heater and the plumbing issue with my toilet. Which I will now call to have a plumbing service call. Thank You TLC
Business response:
Thank you for sharing with us about your experience. Please reach out to us if you should need anything. We look forward to serving you! Best wishes, Julia D.
Fine service.
Business response:
Thank you for sharing! We value your feedback. Best wishes, Julia D.
Rich, plumber, did an excellent, and efficient job. He took time to explain options and procedure. His customer service was excellent. You can be assured that I will not hesitate to call TLC Plumbing in the future should the need arise.
Business response:
Hello John, Thank you for letting us know about your experience! It is our pleasure as well as our goal to always provide excellent customer service. Please reach out to us if you need anything. We look forward to serving you. Best wishes, Julia D.
TLC Plumbing Heating Cooling Electrical has a 4.7 star rating with 6,304 reviews.
TLC Plumbing Heating Cooling Electrical is open now. It will close tomorrow at 12:00 a.m.