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5000 Edith Blvd NE, Albuquerque, NM, 87107, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Antonio L**** did an excellent job responding to a broken outdoor spigot that was leaking into our wall. Antonio was on-site (on Memorial Day no less!) less than one hour after our call. He was professional, friendly, and thorough in explaining the technical problem, the solution, and pricing. He did a great job of removing and replacing the broken spigot with minimal impact despite a hard-to-access installation. We're very happy with the result, and would recommend Antonio and TLC to anyone looking for plumbing services.
Business response:
Dear Eric, Thank you for sharing with us about your experience! We are sorry that you had to deal with this issue on Memorial Day - that's never any fun - but are so glad that we were able to resolve it for you. Please let us know if you have any questions or need anything. We look forward to serving you and your family. Best wishes, Julia D.
This review is posted for TLC Plumbing - ABQ and their technician/plumber Rich W*****. Professional, efficient and helpful. Rich (and Tommy who assisted) were knowledgeable and efficient in clearing the roots blockage thru our sewer clean-outs. We were able to feel confidence that the job was accomplished properly and efficiently and moved on with our day. Our phone call and response/scheduling was easy and fast.
Business response:
Dear Margaret, Thank you for sharing with us about your experience. I'm sorry you had this issue, it's never any fun to deal with things like that. We are so glad that we were able to help! Excellent customer service is always our goal, so please reach out if you have any questions about the service you received. Best wishes, Julia D.
TCL did a great job diagnosing our plumbing issues. Santiago was very patient and thorough, guiding us through our options. All in all, it was a great experience.
Business response:
Dear Steve, Thank you for sharing with us about your experience. It's our goal to always provide excellent customer service. Please reach out and let us know if you need anything else! We look forward to serving you and your family. Best wishes, Julia D.
Eric H*** was out on May 10th to do a refrigerated air install. Once the work was underway he kept right at it for several hours till completion. This guy worked hard in the scorching heat. A professional with great customer skills. The system is working great. Give this guy a pay raise. TLC can be proud of this guy.
Business response:
Dear Dave, Congratulations on your new refrigerated air system! We know installing a new unit is a big commitment, and we are honored to have been a part of the process. Please reach out to us if you have any questions or concerns about the system. We look forward to serving you! Best wishes, Julia D.
I had Brandon Saiz come out and turn on my swamp cooler today. He did it very quickly and professionally, and even went out of his way to explain some of the inner details of my swamp cooler to me.
Business response:
Hello Patrick, Thank you for sharing with us about your experience! It's our pleasure as well as our goal to ensure that you receive excellent customer service from our team. Please reach out to us if you have any questions or concerns. We look forward to serving you! Best wishes, Julia D.
Scott S******** is an excellent representative of what TLC has to offer. He efficiently did maintenance work on our central air conditioning unit so we are up to speed for the Summer. Upon completion he explained everything he did with the unit, changed our filter, left us with a positive feeling that all was well and encouraged us to call anytime should a problem arise. We have called on TLC many times over the years (both large and small problems) and have yet to be disappointed with their service.
Business response:
Dear Dorine, Thank you for sharing with us about your experience! We understand that getting ready for summer can be stressful, and it's our pleasure to make it as easier for you and your family as possible. Please take Scott up on his offer if you have any problems! We look forward to serving you. Best wishes, Julia D.
Rob Dilger from TLC-ABQ did an excellent job installing our new RO water system, professional, on time and very knowledgeable. We plan to have him back in the near future to work on a few more plumbing projects.
Business response:
Hello Chris, Thank you for sharing with us about your experience! Installing a new system is a big commitment, and we are honored that you allowed us to be a part of it. Please let us know if you have any questions about your service or your new RO. We look forward to serving you! Best wishes, Julia D.
Plumbing problems in my 75 year old home are my nemesis, and a leak under my kitchen sink was just one more challenge it threw at me. This time, TLC sent out their Service Pro, Will S., who in no time assessed the situation and vanquished my nemesis with a skillful double whammy Mr Will was not only efficient, but also has great customer service skills. I have had many plumbing challenges that TLC has helped me with over the years and all their service pros are excellent. Mr Will S. is no exception. When I recommend TLC to f... read more
Business response:
Dear Theresa, Thank you for sharing with us about your experience. Plumbing issues are definitely not fun, and we are grateful for the opportunity to resolve this for you. Please don't hesitate to reach out if you need anything else! Best wishes, Julia D.
Cliff S*** came today to hook up our air conditioning. He called before coming and was very professional and arrived on time, actually earlier then scheduled, which was even better for us. He took the time to make sure everything was working properly and explained what he did. I was comfortable with him in my house and it's so nice to have an air conditioner working the way it should be. Cliff is truly an asset to your company. A real gentlemen. Thank you Cliff! And thank you for taking care of my Dad too!! We appreciate you... read more
Business response:
Dear Melanie, Thank you for sharing with us about your experience. It's our pleasure to serve you and your family, and we know it's a relief to get this finished before it gets truly hot. It's our goal to provide the best customer service out there, so please let us know if you have any questions about your cooler. Best wishes, Julia D.
TLC Plumbing Heating Cooling Electrical has a 4.7 star rating with 7,822 reviews.
TLC Plumbing Heating Cooling Electrical is open now. It will close tomorrow at 12:00 a.m.