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Tom Lavallee at Rate (NMLS #132849)
- Mortgage Lenders
- Chicago, IL
About this business
Tom Lavallee is your Chicago local lender. As a loan officer at Rate, one of the largest retail mortgage lenders in the United States, Tom is committed to helping homeowners with home purchase loans and refinances, while simplifying the mortgage process and making your home loan experience easy to navigate. Contact Tom at (847) 776-5350 for more information!
Location details
3940 North Ravenswood, Chicago, IL, 60613, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 09:00 a.m. to 5:00 p.m. | |
| Tue | 09:00 a.m. to 5:00 p.m. | |
| Wed | 09:00 a.m. to 5:00 p.m. | |
| Thu | 09:00 a.m. to 5:00 p.m. | |
| Fri | 09:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Tom and his team were amazing to work with. His team was very quick to answer any questions and to clarify anything. He seemed to be available every time we gave him a call.
Business response:
Thank you Alex for your kind words and review.You are pleasure to work with! Call me if you need anything.
The process was easy and they helped me all the way. Team was very nice and followed up with needed requirements. The only thing that was missed in my case was the amount of down payment. I was asking for 25% but at the end it was only 20%.
Business response:
Keyvan - thank you for the review and I appreciate the kind words. Congratulations again on your new home & I hope to work with you again for a lower rate with a refinance. Talk soon!
The moment I requested assistance with my refinance from Tom, he got all wheels in motion. Him and his team followed up with me quickly and processed all required data points for an expeditious loan process. The closing was quick and even in my own home. I’m very grateful for the excellent service.
Business response:
Thank you for the review Lucia and trusting me for your refinance. It's always my pleasure to work with you & I appreciate the kind words! Call me for any questions, I'm always here to help.
Tom’s good work persistence and responsiveness made our refinance simple we were happy to give him our business and we recommend him to our friends and family
Business response:
Thank you David for the review and trusting me and my team for your refinance! Appreciate the recommendation! Congratulations again on your new home! It's been a pleasure working with you. Call me for any questions
Tom is really great to work with. My wife and I decided to refinance so we could make some upgrades in our home. I had worked with Tom before and contacted him to get the ball rolling. It was smooth start to finish. Tom and his team are on top of everything. They keep you informed along the way and every phone call or e-mail is responded to very quickly. I don't check e-mails constantly. So if something comes in at 5pm, I may not see it until the next day. When Tom's team sent me some critical documents for signing Tom calle... read more
Business response:
Thank you so much for the review Bob. I'm pleased to hear that my team and I were able to make your refinance experience easy and pain free for you! Thank you for the kind words and recommendation. Always here to help!
Tom and Guaranteed Rate were Great! I found the whole process to be very convenient and their use of technology was efficient. I was able to submit everything needed for the loan application via email and signed my documents electronically using the secured service of DocuSign. I was able to track the application step by step using the online tool and the closing was done at my home. I highly recommend using Tom Lavallee if you want the process to be painless. I found Tom and GR very easy to do business with. Anytime I had a... read more
Business response:
Thank you for the kind words and review Brian. I really appreciate the trust you have in me and my team and I am happy to hear that you love our paperless process. Appreciate the recommendation & call me anytime you have any questions.
Tom and the team make it easy to refinance and they always find me the best rates. The portal makes it nice and easy to upload all the documents to complete the loan.
Business response:
Thank you James for your kind words and review. I'm always doing my best to make sure my clients get the best deal there is and you are pleasure to work with! Call me if you need anything.
Tom and his team were very helpful with our refinance. They spent time with us and made the closing effortless. I would highly recommend Tom and his team!!
Business response:
Thank you so much for the review Todd and glad you had a stress free experience like all my clients. Appreciate the recommendation! I'm always available to help, call me if you need anything!
I never looked for a refinance however Tom promised at thebtimenof my initial mortgage that he will keep actively looking to better my terms and he kept calling me every quarter to update the market situation. After a few occasions of asking me to hold on to my current mortgage arrangement he called sometime early September to inform me of a refinance opportunity which made me reduce my loan from 30 years to 20 years. TOM and his team dont stop at just fulfillment of a transaction but give you the customer delight of someone... read more
Business response:
Thank you for trusting me and my team to take care of your refinance Naresh. I'm always doing my best to make sure my clients get the best deal there is and you are pleasure to work with! Call me if you need anything and thank you again for the review.
Frequently asked questions about Tom Lavallee at Rate (NMLS #132849)
How is Tom Lavallee at Rate (NMLS #132849) rated?
Tom Lavallee at Rate (NMLS #132849) has a 5 star rating with 1,035 reviews.
When is Tom Lavallee at Rate (NMLS #132849) open?
Tom Lavallee at Rate (NMLS #132849) is closed now. It will open tomorrow at 9:00 a.m.