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3940 North Ravenswood, Chicago, IL, 60613, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 09:00 a.m. to 5:00 p.m. | |
| Tue | 09:00 a.m. to 5:00 p.m. | |
| Wed | 09:00 a.m. to 5:00 p.m. | |
| Thu | 09:00 a.m. to 5:00 p.m. | |
| Fri | 09:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Tom was very helpful and courteous through out the process and answered all my questions patiently. He was available throughout the process, especially during evening hours which was very convenient to close my mortgage refinance faster.
Tom is very good at following up on things once you start the lending process, he would answer any questions and is available anytime. Guarantee ratehas very great rates and works really fast in completitthe entire process. I would also like to highlight the ease of online application which made me very comfortable. Highly recommend speaking with Tom atleast once while you are shopping for new mortgage or refinancing.
I had a great experience with Tom as my lender, in the beginning I felt we just had a professional lender borrower relation, but with time I realized he went above and beyond to help me fulfill all the requirements of the loan. Also, there were times when as a first time home buyer I lost patience and the whole process seemed overwhelming for me and my family. But every time Tom came to my rescue with problem solving skills, comforting and reassuring me that he will walk us through the whole process. He was with us all the w... read more
Business response:
Thank you for the kind words and review Kusoom. I really appreciate the trust you have in me and my team. Thank you for the recommendation! Congrats to you again.
TOM IS A STAR and deserves 6 stars. He is available day or night and is wildly thorough, made things easy, and was absolutely on top of his game. I would highly recommend my boy Tom.
Business response:
Thank you Jason for the review and kind words! If you ever have any questions or need anything please call anytime! Congratulations again on your new home!
Tom and his team are the best in the mortgage business. Tom is extremely responsive and always had my best interests in mind. He proactively manages my business with a great personal touch. Every person I've referred to Tom has been equally impressed. If you need a mortgage, don't hesitate to call Tom
Business response:
Thank you for the review Tom and trusting me for your refinance. I appreciate the kind words! Call me for any questions, I'm always here to help.
I've shopped around and couldn't find a lower rate, on top of that they walk you thru the entire process with quick responses to any questions you might have, I have recently endeavor in investment properties and have used Guaranteed Rate for 2 different properties and one refinance and highly recommend taking advantage of their low rates and outstanding service.
Business response:
Thanks Tim for the the kinds words and review! I'm happy we were able to deliver a smooth experience for you! Call me if you need anything.
Tom was just great as we refinanced our home. He was available at any time, answered all my questions, assisted through the underwriting process, and even called on closing day to make sure he could help if needed. I wouldn't hesitate to call him again for any loan.
Business response:
Thank you so much for the review Andy. I'm pleased to hear that my team and I were able to make your refinance experience easy and pain free for you! Thank you for the kind words and recommendation. Always here to help!
A few phone calls and emails. A lawyer came to our house for closing. And we had a lower rate. We have been through several refinancings and this was easiest by far with lower costs! Tom and team were friendly and professional.
Business response:
Thank you for the review Brian and trusting me and my team for your refinance! Making this process stress free is what my team and I strive for always! Call me for any questions.
Tom and his team did an excellent job when we bought the house back in 2014. We just competed the 3rd ReFi and continue to be in awe. Interest rates are getting better every round and the overall experience is getting easier every time. Looking forward to Tom's next call for another ReFi.
Business response:
Thank you Amifor your kind words and review.You are pleasure to work with! Call me if you need anything.
Tom Lavallee at Rate (NMLS #132849) has a 5 star rating with 1,104 reviews.
Tom Lavallee at Rate (NMLS #132849) is closed now. It will open at 9:00 a.m.