Tom Lavallee at Rate (NMLS #132849)'s cover image
Claimed

This profile has been claimed by the business owner or representative.

Tom Lavallee at Rate (NMLS #132849)

5.0

About this business

Tom Lavallee is your Chicago local lender. As a loan officer at Rate, one of the largest retail mortgage lenders in the United States, Tom is committed to helping homeowners with home purchase loans and refinances, while simplifying the mortgage process and making your home loan experience easy to navigate. Contact Tom at (847) 776-5350 for more information! 

Location details

3940 North Ravenswood, Chicago, IL, 60613, United States

Get directions
WeekdayScheduleStatus
Mon09:00 a.m. to 5:00 p.m.
Tue09:00 a.m. to 5:00 p.m.
Wed09:00 a.m. to 5:00 p.m.
Thu09:00 a.m. to 5:00 p.m.
Fri09:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
5.01,035 reviews
Select a rating
zuser201705091003515's profile image
zuser201705091003515 
5 years ago

Tom is very responsive and his team is very organized and efficient. We always use him and Guaranteed Rate when we decide to refinance our mortgage. 

Business response:

Thank you for the review! I appreciate the kind words about my team and I. Call me for any questions, Happy Holidays! 

Bala's profile image
5 years ago

Very helpful in every step. Communication was prompt and brief. Detailed explanation to every question. My first home purchase and Tom made sure that I get all the information correctly with brief explanations. Fast replies to calls and emails. Highly efficient person to work with. 

Business response:

Thank you for the review and trusting me and my team for your purchase! It's always my pleasure to work with you and making this process stress free! Appreciate the recommendation! Call me for any questions. Congratulations again on your new home! 

Ming's profile image
5 years ago

Tom was really responsive on your calls or emails and provided the guidance and help through the whole process. I would recommend him to my friends and families. 

Business response:

Thank you for the review Ming and trusting me and my team for your refinance. It's always my pleasure to work with you & I appreciate the kind words! Call me for any questions. 

Stephb123's profile image
Stephb123 
5 years ago

My refinance experience with Tom and his his whole team was amazing. I was able to submit my documents securely on- line in a matter of minutes. My home was appraised within 2 weeks and I closed on the refinance at my home within 3 weeks! Simple and excellent experience! 

Business response:

Thank you for the review Stephanie and trusting me and my team for your refinance! It's always my pleasure to work with you and making this process stress free! Call me for any questions. 

Basil S.'s profile image
Basil S. 
5 years ago

Tom Lavallee provides an excellent service. I refinanced my mortgage with him. 1. He helped me lock in a very good interest rate and was able to reduce my minimum payments and my APR with a very low cost closing. 2. I'm extremely detail-oriented, and Tom was always available (even weekends) to answer my questions whether I called him or sent him a text message. 3. His follow-up is impeccable. He called me at every milestone to check-in, give me updates, and to explain the next steps. 4. He and his team worked quickly to corr... read more

Business response:

Thank you Basil for the review and trusting me for your refinance. It's been a pleasure to work with you & I appreciate the kind words! Call me for any questions, I'm always here to help. 

Smilie9's profile image
Smilie9 
5 years ago

This is our 2nd time using Tom Lavallee, both times has been great! He is always available to answer any questions and makes the whole process so easy and very painless. We will continue to use Tom in the future and I would recommend him and his team to anyone looking for a mortgage. 

Business response:

Thank you for the recommendation Phillip and kinds words. Please let me know if there is anything I can further assist you, your family and friends. Call me anytime if you need anything! 

user8308237's profile image
user8308237 
5 years ago

Tom did an outstanding job. Asked me what I wanted and worked to make it happen. His team kept in constant contact and was there when I had questions. Worked harder than I did. The best part was the response time. Tom and his team would get back to me almost immediately. Both refi's were very positive experiences 

Business response:

Thank you for the kind words and review. I really appreciate the trust you have in me and my team. Call me if you need anything, I'm always available and ready to help! 

alansdorn's profile image
alansdorn 
5 years ago

Tom is incredibly responsive and helpful. He is always available, no matter the time of day (or night), he patiently and clearly explains everything, and he always gets the best rate and terms (I have used him on several purchase and refinancing occasions). I would not consider anybody else the next time I am buying or refinancing, or recommending a lender to a friend or relative! 

Business response:

Thank you so much for the review Alan. I'm pleased to hear I was able to make your refinance experience easy and pain free for you! Thank you for the kind words and recommendation. Always here to help! 

sathiyaraj jagadesh's profile image
sathiyaraj jagadesh 
5 years ago

We got to work with Tom for my home refinance, it was great experience and working culture by his team.. whole process was much quicker than any of my previous experience 

Business response:

Thank you for the wonderful review Sathiyaraj, Please let me know if there is anything I can further assist you, your family and friends. Call me anytime if you need anything! 

Frequently asked questions about Tom Lavallee at Rate (NMLS #132849)

How is Tom Lavallee at Rate (NMLS #132849) rated?

Tom Lavallee at Rate (NMLS #132849) has a 5 star rating with 1,035 reviews. 

When is Tom Lavallee at Rate (NMLS #132849) open?

Tom Lavallee at Rate (NMLS #132849) is closed now. It will open tomorrow at 9:00 a.m.