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Tom Lavallee at Rate (NMLS #132849)

5.0

About this business

Location details

3940 North Ravenswood, Chicago, IL, 60613, United States

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WeekdayScheduleStatus
Mon09:00 a.m. to 5:00 p.m.
Tue09:00 a.m. to 5:00 p.m.
Wed09:00 a.m. to 5:00 p.m.
Thu09:00 a.m. to 5:00 p.m.
Fri09:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
5.01,104 reviews
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Basil S.'s profile image
Basil S. 
5 years ago

Tom Lavallee provides an excellent service. I refinanced my mortgage with him. 1. He helped me lock in a very good interest rate and was able to reduce my minimum payments and my APR with a very low cost closing. 2. I'm extremely detail-oriented, and Tom was always available (even weekends) to answer my questions whether I called him or sent him a text message. 3. His follow-up is impeccable. He called me at every milestone to check-in, give me updates, and to explain the next steps. 4. He and his team worked quickly to corr... read more

Business response:

Thank you Basil for the review and trusting me for your refinance. It's been a pleasure to work with you & I appreciate the kind words! Call me for any questions, I'm always here to help. 

Smilie9's profile image
Smilie9 
6 years ago

This is our 2nd time using Tom Lavallee, both times has been great! He is always available to answer any questions and makes the whole process so easy and very painless. We will continue to use Tom in the future and I would recommend him and his team to anyone looking for a mortgage. 

Business response:

Thank you for the recommendation Phillip and kinds words. Please let me know if there is anything I can further assist you, your family and friends. Call me anytime if you need anything! 

user8308237's profile image
user8308237 
6 years ago

Tom did an outstanding job. Asked me what I wanted and worked to make it happen. His team kept in constant contact and was there when I had questions. Worked harder than I did. The best part was the response time. Tom and his team would get back to me almost immediately. Both refi's were very positive experiences 

Business response:

Thank you for the kind words and review. I really appreciate the trust you have in me and my team. Call me if you need anything, I'm always available and ready to help! 

alansdorn's profile image
alansdorn 
6 years ago

Tom is incredibly responsive and helpful. He is always available, no matter the time of day (or night), he patiently and clearly explains everything, and he always gets the best rate and terms (I have used him on several purchase and refinancing occasions). I would not consider anybody else the next time I am buying or refinancing, or recommending a lender to a friend or relative! 

Business response:

Thank you so much for the review Alan. I'm pleased to hear I was able to make your refinance experience easy and pain free for you! Thank you for the kind words and recommendation. Always here to help! 

sathiyaraj jagadesh's profile image
sathiyaraj jagadesh 
6 years ago

We got to work with Tom for my home refinance, it was great experience and working culture by his team.. whole process was much quicker than any of my previous experience 

Business response:

Thank you for the wonderful review Sathiyaraj, Please let me know if there is anything I can further assist you, your family and friends. Call me anytime if you need anything! 

alex.77's profile image
alex.77 
6 years ago

Tom and his team were amazing to work with. His team was very quick to answer any questions and to clarify anything. He seemed to be available every time we gave him a call. 

Business response:

Thank you Alex for your kind words and review.You are pleasure to work with! Call me if you need anything. 

Keyvan's profile image
Keyvan 
6 years ago

The process was easy and they helped me all the way. Team was very nice and followed up with needed requirements. The only thing that was missed in my case was the amount of down payment. I was asking for 25% but at the end it was only 20%. 

Business response:

Keyvan - thank you for the review and I appreciate the kind words. Congratulations again on your new home & I hope to work with you again for a lower rate with a refinance. Talk soon! 

Lucia Renteria's profile image
Lucia Renteria 
6 years ago

The moment I requested assistance with my refinance from Tom, he got all wheels in motion. Him and his team followed up with me quickly and processed all required data points for an expeditious loan process. The closing was quick and even in my own home. I’m very grateful for the excellent service. 

Business response:

Thank you for the review Lucia and trusting me for your refinance. It's always my pleasure to work with you & I appreciate the kind words! Call me for any questions, I'm always here to help. 

David Barros's profile image
David Barros 
6 years ago

Tom’s good work persistence and responsiveness made our refinance simple we were happy to give him our business and we recommend him to our friends and family 

Business response:

Thank you David for the review and trusting me and my team for your refinance! Appreciate the recommendation! Congratulations again on your new home! It's been a pleasure working with you. Call me for any questions 

Frequently asked questions about Tom Lavallee at Rate (NMLS #132849)

How is Tom Lavallee at Rate (NMLS #132849) rated?

Tom Lavallee at Rate (NMLS #132849) has a 5 star rating with 1,104 reviews. 

When is Tom Lavallee at Rate (NMLS #132849) open?

Tom Lavallee at Rate (NMLS #132849) is closed now. It will open tomorrow at 9:00 a.m.