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Tom Lavallee at Rate (NMLS #132849)
- Mortgage Lenders
- Chicago, IL
About this business
Tom Lavallee is your Chicago local lender. As a loan officer at Rate, one of the largest retail mortgage lenders in the United States, Tom is committed to helping homeowners with home purchase loans and refinances, while simplifying the mortgage process and making your home loan experience easy to navigate. Contact Tom at (847) 776-5350 for more information!
Location details
3940 North Ravenswood, Chicago, IL, 60613, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 09:00 a.m. to 5:00 p.m. | |
| Tue | 09:00 a.m. to 5:00 p.m. | |
| Wed | 09:00 a.m. to 5:00 p.m. | |
| Thu | 09:00 a.m. to 5:00 p.m. | |
| Fri | 09:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Tom kept in contact throughout the entire process. He is always reachable. You know that he values his clients. I’ve worked with Tom for over 10 years. Tom is fair, honest and a hard worker. Everyone is important to Tom. He is a good person. I would not choose to work with anyone else. Tom and his whole team are exceptional.
Business response:
My priority is always the client and making sure their mortgage process is easy and simple! It was a pleasure working with you again. Thank you so much for the review and kind words Jeanne.
Tom and his team were great to work with. They made it very easy and convenient for me to refinance. If I ever have to refinance or purchase a new home again I will definitely be using Tom Lavallee at Guaranteed Rate.
Business response:
Thank you so much for the kind words. My team is truly outstanding at their job and I look forward to working with you again. Please reach out any time you have any questions I am always available to help in any way!
I hate bureaucracy & banks & filling out forms. I hate it & find a frustrating waste of time & that most people in the finance world do not understand, or refuse to understand, that people who are not in the mortgage industry really do not have clue what mortgage people are talking about. Tom Lavallee & his staff are an exception. They speak plain english, they only ask for the documents they need, they only ask once, they give you a list of what they are going to need. They try really hard to make it easy for the customer i... read more
Business response:
I couldn't agree with you more! Being able to lend in all 50 states combined with our new easy paperless form/experience with Digital Mortgage at Guaranteed Rate the process is simple and easy! Being in this industry for 30 years, I learned what my clients really care about and want to know and I try my best to deliver just that! I'm always happy to help you in any way I can and make every client a priority. Thank you so much for the kind words.
Great service. Saved a lot of money going to new loan. Helpful with all questions. Fast to close. Made it easy to get a new loan. Would recommend to us Tom.
Business response:
I'm always happy to hear such positive experience. Glad I was able to answer all your questions and your mortgage experience was pain free. Looking forward to working with you again, thank you for the recommendation and review.
If your in the market for a loan, Tom and His team is exceptional. Prompt customer service excellent communication and quick commitment and loan approval.
Excellent! Tom is a consummate professional who frequently initiates contact with his clients either by phone or email. Can’t say enough about the superb service I’ve received from Tom. Five star!!
We just bought our first home. During the process, we worked with multiple realtors and it was difficult to find someone who gave good, honest advice. Thankfully, we found Tom and his team at Guaranteed Rate. We built a relationship early on because we had LOTS of questions and they were always available to talk through them. What's obvious is that Tom and his teams know their stuff, but what's just as important is that they were able to explain the details so we understood and felt comfortable with such a big decision. Give... read more
Throughout the loan process Guaranteed Rate makes everything so easy and painless. It is the only way I will ever get a loan again. All the paperwork is docusigned or uploaded to their secure file system and you never have to leave your house. I have used them on several purchases and refinances and it has always been so easy. During our last closing there was a small hiccup that was not Guaranteed Rate's responsibility but they stepped up and made phone calls and worked with the parties involved to keep the closing moving a... read more
Can't thank Tom enough for all of his great service. Took care of my refi professionally, and later helped me out with how to best procure a home equity loan.
Frequently asked questions about Tom Lavallee at Rate (NMLS #132849)
How is Tom Lavallee at Rate (NMLS #132849) rated?
Tom Lavallee at Rate (NMLS #132849) has a 5 star rating with 884 reviews.
When is Tom Lavallee at Rate (NMLS #132849) open?
Tom Lavallee at Rate (NMLS #132849) is closed now. It will open tomorrow at 9:00 a.m.