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Tom Lavallee is your Chicago local lender. As a loan officer at Rate, one of the largest retail mortgage lenders in the United States, Tom is committed to helping homeowners with home purchase loans and refinances, while simplifying the mortgage process and making your home loan experience easy to navigate. Contact Tom at (847) 776-5350 for more information!
3940 North Ravenswood, Chicago, IL, 60613, United States
Get directionsWeekday | Schedule | Status |
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Mon | 09:00 a.m. to 5:00 p.m. | |
Tue | 09:00 a.m. to 5:00 p.m. | |
Wed | 09:00 a.m. to 5:00 p.m. | |
Thu | 09:00 a.m. to 5:00 p.m. | |
Fri | 09:00 a.m. to 5:00 p.m. | |
Sat | Closed | |
Sun | Closed |
Tom's customer services is unlike anything out there. Tom was always on the ball and getting back to us asap. He is very knowledge and the best there is!
The application process and document submission were all on a well designed website. The application process was quick and painless. My rate was competitive and Tom was very knowledgeable and accessible in the entire process.
Tom and his team were extremely helpful in the whole loan process. What's even more impressive is the follow-up and "checking in" that's occured years after the fact. Today, as a follow up, and the three year anniversary of receiving the loan, Tom called and asked if there's anything I needed help with. Taking advantage of this, I ran through a couple questions which Tom kindly took the time to help me. Didn't rush me off the phone and even followed through with something he said he would do after the call. Would highly reco... read more
My experience with Guaranteed Rate was very pleasant. The quality and speed to response to issues was pretty impressive. Even my realtor noticed the same.
Tom was great to work with, easy going, never pushy, and always helpful. My transaction went smooth, he was referred to me by a friend. I can see why most of his business comes from referrals and not marketing.
Tom Lavallee from Guaranteed Rate was extremely easy to work and the whole process was quick and efficient. I closed on my loan in 30 days. I highly recommend them.
Tom helped my husband and I secure our first mortgage and the process couldn't have been more seamless. He was always available to take our calls even after 10pm! He eats, breaths and sleeps his job... well maybe doesn't sleep haha :) but he is amazing at what he does and we couldn't be happier that we decided to work with him on securing our first home. He made sure we understood all the legal contract jargon and took the time to review every last detail with us and answer any crazy questions we had. Definitely recommend an... read more
We have worked with Tom over the years on our mortgage and he has advised us very well after reviewing our information. He is very thorough and works very quickly. We have completed 3 transactions with him at this point. He proactively reaches out to us to make sure we have the best rate but does not push to refinance unless there is a true value in the change. We would definitely refer our friends and family to him and will go to him first for any future financing needs!
I've worked with Tom for several years and I always receive stellar service from Tom and his team. They all work collaboratively to make my experience a good one.
Tom Lavallee at Rate (NMLS #132849) has a 5 star rating with 1,035 reviews.
Tom Lavallee at Rate (NMLS #132849) is closed now. It will open tomorrow at 9:00 a.m.