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Tomorrow Energy
- Electricity Suppliers
- Houston, TX
About this business
Location details
3151 Briarpark Drive, Suite 100, Houston, TX, 77042, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Scam, came to my door saying they were sent by DTE to let me know they were there because they sent me letters saying their rate was cheaper than the company I had, asked to see my bill. Showed me DTE rate and said that I was paying alot more with the supplier I had and he was here to switch me to DTE, LIARS!!!!!!!, I was switched to tomorrow energy and am paying 2.5 times more than DTE.
So last night at 7pm, I got a knock at the door. A person named Broderick ****** from Tomorrow Energy said he was conducting a government audit of energy bills and demanded to see my apartment gas and electric bills here in Pittsburgh. It is quite plainly posted that solicitation is banned by the owners of my apartment complex. When I said Gee, no thanks, he became argumentative and said Tomorrow Energy would send someone else. I got his photo and ID information and let him know I’d call the police if I ever found him on the... read more
Business response:
Good day Mr. ***, We are sorry to hear about your recent experience with the independent sales agent. We take these matters seriously and would like to assure you that our company does not condone such behavior. Please note that we have reported the incident to the appropriate department to address this issue and prevent it from happening again in the future. We want to thank you for bringing this matter to our attention and if you have any additional questions or concerns, do not hesitate to reach out to us via email at ass... read more
This people are SCAMMERS!!!! They came to my apt ! Bills under my name ! They knock on the door and my mom lives with me which she don’t know any English they got her and now they charging me 1,500 with out my consent !!! Taking advantage of my poor mother thinking they were Elizabeth town gas !!! Are u serious u want to take peoples money just like that ! I’m getting ready to get a lawyer !!! This is crazy !!!
Business response:
Good day Ms. ******, Thank you for leaving us your review. We greatly appreciate your feedback. Upon reviewing your account, it appears that you have been in direct communication with our customer care team regarding your concerns. This morning, you spoke with our representatives and accepted the proposed resolution. We're glad we could address your concerns and assist you in resolving the issue. If you have any further questions or need additional assistance, please don't hesitate to give us a call at 1-888-682-8082 or emai... read more
The rep that came to my door said I would be saving money. On the contrary my bill has went up drastically and now that I have canceled them I still owe them almost 300 dollars. They can not explain to me why my bill has went up so much nor why I still owe them money. They are a total scam.
Business response:
Good day Ms. Maysonet, thank you for reaching out to us. We apologize for any confusion regarding your energy bills. Our records show that you enrolled your electric and gas accounts with Tomorrow Energy on April 7, 2023. The electric account was enrolled on a 4-month term, and the gas account on a 12-month term that offered fixed-rates. In regards to your electric account, our records show that two renewal notices were sent to you on July 6 and July 19, 2023, before the expiration of the fixed-rate term. Regarding your canc... read more
Charged us triple than our normal energy company. During our contract with them they switched between 3 energy providers without our consent or any notification. They have been claiming they're with our area energy company asking to see our bill this company is running a scam. I'm here warning customers and hopefully taking further action against them.
Business response:
We appreciate your feedback and apologize for any confusion you experienced during your time with us. Upon reviewing your account, we found that you were enrolled in a 24-month plan that offered a fixed rate of $0.2109/kWh, with an expiration date set for September 2024.Most recently, you contacted us and requested the early cancellation of your fixed-rate term to return to your local utility. Our customer care agent successfully processed your cancellation request and waived the early termination fee as a courtesy. Your acc... read more
My contract ended while I was in Antartica for 2 months. My contract rate was 11.24cents per kwh. Upon my return, my account went to month to month at which point they billed me 23.34cents per kwh. No where in the contract does it say this. There should be racketeering laws applied to this practice.
Business response:
We understand your frustration and apologize for any inconvenience you experienced regarding the transition of your account from your contracted rate to the month-to-month rate upon your return from Antarctica. Tomorrow Energy’s Terms of Service provide as follows: “A contract-expiration notice will be sent to you at least thirty (30) days prior to the end of your contract term. If you fail to take action to ensure the continued receipt of retail energy service upon the contract’s expiration, you will automatically continue ... read more
I would give this company a zero if I could. A lady called Taylor came to my house as a representative of this company. She told me blatant lies to get me to sign with tomorrow energy. This has cost me over $200 in charges that I should not have paid had I stayed with the company I was with. She told me I would not pay a supplier and delivery charge any more - a lie She told me I would not have to pay an early termination fee from my previous supplier as I was in a low income area - a lie She was rude and passed me to her bo... read more
Business response:
Thank you for providing feedback regarding your interaction with our independent sales agent. We sincerely apologize for any negative experience you encountered. Please be assured that we have addressed the matter internally and escalated it to the appropriate department for further review. Both of your accounts have been canceled as requested, and we have provided the resolution outlined in our BBB response. Should you have any further concerns, please don't hesitate to reach out to us at assistance@tomorrowenergy.com or ca... read more
A door to door salesman came to my door yesterday 01/08/2024 around 6:00 PM EST (conveniently right as the customer service center for my energy company was closing) informing me of the increasing rates of electricity, asking if Ive watched any news articles about this. He said I was already paying for this service so they just need to update my information and made it very unclear that he was working for a competing energy company. He was very persistent and made me do everything in front of him and although I willing showe... read more
I CAN NOT STRESS THIS ENOUGH: PLEASE DO NOT SIGN WITH TOMORROW ENERGY THEY WILL COMPLETELY **** YOU OVER. A person came to my door and completely lied to me, and now I am completely ****** over because of their prices that were supposed to be better.
Business response:
Good day Mr. ******, We apologize for your recent experience and appreciate your feedback. Please note that your concerns are being addressed accordingly. Following our call, we’ve processed the cancellation request for both your electric and gas accounts and waived the $75.00 early termination fee for each account. Additionally, we’ve added your phone number and address to our internal DNC/DNK list to prevent any future solicitations. Please keep the cancelation confirmation numbers for your records: 95488 for the electric ... read more
Frequently asked questions about Tomorrow Energy
How is Tomorrow Energy rated?
Tomorrow Energy has a 3.9 star rating with 1,506 reviews.
When is Tomorrow Energy open?
Tomorrow Energy is closed now. It will open tomorrow at 8:00 a.m.