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Tomorrow Energy
- Electricity Suppliers
- Houston, TX
About this business
Location details
3151 Briarpark Drive, Suite 100, Houston, TX, 77042, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
This is a scam I signed up 1/17/22 and I want it canceled 1/18/22 the rep lied. I was told since I just moved in that I didn’t pick an energy provider the rep filled out parts that I was supposed to see. I am not happy.
Business response:
Good day Mr. *******, thank you for your review. The details you provided were properly escalated to the appropriate department for review of the sales agent involved. As for your account, per your cancelation request, the enrollment was successfully canceled prior to activation and no changes will occur. If you have additional questions, you would like addressed, please feel free to email us at assistance@tomorrowenergy.com or by contacting us at 1-888-682-8082. Thank you.
Currently awaiting to see if my scumbag salesman masquarading as a PSEG affiliate/associate. He wanted to come inside, nope. Sorry strangers I don't know don't come inside my place. Mentioned a mailer from last year, remember later why i ignored them.... received it around the time when TX (where they are based) was hit by that massive winter storms and the massive energy price swings. I for the record declined their service but after they received my info. after seeing these reviews I am on alert for shady actions. Requeste... read more
So, same hat as most people here. I got told that I'd save money and that I had to pick this. I had to do it. So, me and my fiance, who are night shift workers and just wanted to go back to bed, agreed. Now, we check my bill we used roughly 47 dollars of energy. Tomorrow energy is charging us 130 odd dollars on top of it. Bringing it to 181. For two people. In a one bedroom. Who work 12 hours most days. Don't do this. I'm disgusted by this scam and will be calling them tomorrow. I cannot afford this bill in this economy - no... read more
Tomorrow Energy representatives showed up at our door and straight up lied to our face about lowering our rates. Such a scam. They spiked our gas bill with ridiculous commodity charge. This is an outrage but I guess I shouldn't have believed you dirty scammers. Congrats on another successful scam.
Business response:
Good day Mr. ******, thank you for your review and the opportunity to respond to your concerns. All of our third-party sales representatives are required to explain the services being offered at the time of enrollment to ensure the customer is aware of what they are agreeing to. In addition, representatives may not guaranty savings as the total amount of a customer’s bill depends on many factors, including that customer’s usage. We would like to further address your concerns with the sales representative that visited you; ho... read more
I'm disabled and they fooled me by saying they were with who I was currently with at that time and they were just updating information come to find out that was a lie and my bill was really really high for a few months until I could figure it out so it cost me a lot of money but I don't have I'm on a fixed income
Business response:
Good day Mr. ********, thank you for your review and allowing us the opportunity to review your concerns. All of Tomorrow Energy sales agents are required to wear Tomorrow Energy branded uniform and ID to prevent confusion as to who they are representing. We would like to apologize for any confusions at the time of the enrollment; however, please know that the agent in question is no longer part of the Tomorrow Energy campaign. Upon review of your account, we confirmed that your services have terminated as of December 23, 20... read more
This COMPANY IS A SCAM!! A Rep came to my door in September and told me if I signed up with Tomorrow Energy I would save a lot of money! They also promise that $140 would be taken off my local energy company’s bill immediately. I signed up but after weeks of calls and emails I realized they were not going to take off the $140 they just kept giving me the run around. The next few months my electric bill was 3x as much and I called several times trying to figure out what was going on. Finally now I’m in December and I’m moving... read more
Business response:
Good day Ms. ******, thank you for your review and the information provided. Please note that all Tomorrow Energy sales agents are trained to provide the cost and term of the energy supply being offered and are strictly prohibited from offering or guaranteeing any savings or other incentives. As such, the details provided were escalated for further review and the sales agent involved is no longer active with the Tomorrow Energy campaign. Additionally, we would like to sincerely apologize for the delay in processing your canc... read more
A sales representative came to my apartment and told me that she can lock in a cheaper energy supply price for a 12-month term. She lied to me about the prices/term. I found the provided prices are 3 times higher and the term is 24-month only after I got the confirmation email from Tomorrow Energy. I called to cancel the enrollment immediately. I want my account with Tomorrow Energy cancelled effective immediately. Your rep lied!!!
Business response:
Good day Ms. *** thank you for your review and for sharing your experience with us. Please note that all of our sales representatives are specifically trained to provide the cost and term of the energy supply being offered. The details you have provided have been forwarded to the proper department for review of the sales agent involved. Per your cancelation request, both your electric and gas enrollments were successfully canceled. If you have additional questions or concerns, feel free to reach out to us at assistance@tomor... read more
Do not use this company. A sales representative came to my apartment stating that she was signing up customers in the building for Tomorrow Energy because it was a more local source of gas and electric than PSEG and therefore would be cheaper. She also lied when I asked about the $75 cancellation fee, and stated that it did not apply to me because I rented and did not own the property. When I got my first bill, they were charging more than double the rate of PSEG for both gas and electric. I called to cancel both services an... read more
Business response:
Ms. ****, thank you for your review and for bringing this matter to our attention. We have reviewed your account and would like to sincerely apologize for all the troubles caused. As you stated, the care agent took note of your cancelation request but failed to process it accordingly. Please note that your electric account has terminated as of November 3, 2022, and your gas account is scheduled to terminate on February 6, 2023. Tomorrow Energy will adjust both of your accounts for the time the accounts should have been termi... read more
a Tomorrow Energy rep showed up to my door shortly after my dog died & I was a wreck. Hoping he'd go away, I explained that my dog had passed. He told me that everyone in my complex had to choose another supplier & that it said so right on my electric bill. Normally I just say no to these guys but I wasn't thinking clearly due to my dog's passing & like an idiot I showed him my bill. I told him I did not want to switch. He tapped his computer, said "there, you're off" & was on his way. I thought I dodged a bullet. I receive ... read more
Business response:
Ms. ****, thank you for your review. We are saddened to hear that your experience with the sales agent was not as pleasant as we would have hoped. Our team has received your concerns and will be in direct contact with you in an attempt to resolve your concerns. Thank you kindly.
Frequently asked questions about Tomorrow Energy
How is Tomorrow Energy rated?
Tomorrow Energy has a 3.9 star rating with 1,506 reviews.
When is Tomorrow Energy open?
Tomorrow Energy is closed now. It will open tomorrow at 8:00 a.m.