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Total Home Decor

5.0
  • Holiday Decorations

About this business

Consumer GoodsHoliday Decorations

Total Home Decor, your number one source for holiday projectors and digital holiday decorations. We have been designing and producing amazing home holiday decorations for 15 years and we’re dedicated to giving you the very best in cutting-edge products. As a leading innovator in holiday decoration products, we offer a vast array of indoor and outdoor decorations. ProductsWorks has been in operation since the year 2000 when a small idea took root and grew to a national source for amazing holiday decorations for homes and fam... read more

Location details

WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
5.0550 reviews
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Cindy G.'s profile image
5 years ago

I used the online chat and had my problem solved quickly. I had a follow-up question, but office hours were closed so I sent an email. Had the answer first thing in the morning by email. Problem solved (again!) Aaron was quick, friendly, and knowledgeable. Very professional! 

Alex's profile image
5 years ago

Kathryn was very helpful! 

Gary B.'s profile image
5 years ago

usb stick did not have the files/was corrupt out of the box. Customer Support got back to me quickly with the link to download the files. Great service ! 

Pat R.'s profile image
5 years ago

Responded promptly to service request with no hassles. 

Rosann G.'s profile image
Rosann G. 
5 years ago

GREAT CUSTOMER SERVICE . . very very helpful 

Paul A.'s profile image
5 years ago

Needed some replacement bulbs for my juggling snow man and you came to my rescue. I place him in front of our boat house with a lot of other decorations and is very kool to see from the yacht club above. Last year he lost some of his juggle from blown bulbs. So I got a hold of you and the girl or woman that helped me was super. Can't thank her enough. Anyway kudos to Kathryn she was a pleasure to work with :) 

MIKE V.'s profile image
5 years ago

Excellent customer service by Kathryn and she solved the problem with ease. Thank you again Kathryn for your assistance. 

Alice P.'s profile image
5 years ago

I spoke to three agents. They were all fantastic. They did everything they could think of to help. I HOPE this last effort will work. If not, I guess I will have to send my unit in for service., even though it has only been used twice. Both on Halloween. I couldn't get it to work this year, that is how all this has happened. Your reps really are great. They know your product and I will business with your company anytime. THANK YOU! I am sorry but I don't know the names of your reps.. 

Lonnie R.'s profile image
Lonnie R. 
5 years ago

My projector was working fine but the Bluetooth speaker wouldn't charge. I would leave it plugged in but the red light would never go off. I sent in a support ticket asking for assistance and Kathryn Herrera answered going I feel above and beyond. She said she would send me a new speaker out right away and even sent me the tracking number. Within three days my new speaker was here. Thank you very much. 

Frequently asked questions about Total Home Decor

How is Total Home Decor rated?

Total Home Decor has a 5 star rating with 550 reviews. 

When is Total Home Decor open?

Total Home Decor is closed now. It will open tomorrow at 8:00 a.m.