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Total Home Decor, your number one source for holiday projectors and digital holiday decorations. We have been designing and producing amazing home holiday decorations for 15 years and we’re dedicated to giving you the very best in cutting-edge products. As a leading innovator in holiday decoration products, we offer a vast array of indoor and outdoor decorations. ProductsWorks has been in operation since the year 2000 when a small idea took root and grew to a national source for amazing holiday decorations for homes and fam... read more
Weekday | Schedule | Status |
---|---|---|
Mon | 8:00 a.m. to 5:00 p.m. | |
Tue | 8:00 a.m. to 5:00 p.m. | |
Wed | 8:00 a.m. to 5:00 p.m. | |
Thu | 8:00 a.m. to 5:00 p.m. | |
Fri | 8:00 a.m. to 5:00 p.m. | |
Sat | Closed | |
Sun | Closed |
The service was excellent, the agent very helpful in finding a solution to my problem and providing feedback as well as very prompt with no delay. i thought the service was great.
Was having problems with video freezing. Kathryn was on it instantly and helped me complete the order for the replacement files to download. New files worked great! Thanks Kathryn!
The projector works well but the USB drive did not work 9 months later. Contacted TotalHome Decor and in less than 12 hours they provided me with a link to reload the videos on a new USB drive. Vrry impressed with fast service. The customer service rep was very good. I wish they would have their name on the email.
Business response:
Hi Stephan, thank you for the kind words, I've tagged Marsalis and will make sure he sees!
I had a problem with the unit recognizing the USB drive. I contacted customer service and both Aaron and Marsalis were very helpful fixing the issue. They sent me the files and once I downloaded them to a new USB drive the unit worked perfectly just in time for the kiddies tonight on Halloween. Thanks again!
Aaron and Marsalis were very quick to respond and very helpful. All of my issues were taken care of.
Just set up the projector to preview ready for Halloween. Absolutely fantastic. Great effects. Now looking forward to Christmas
Aaron was very helpful. And was knowledgable about the product.
Efficient and accommodating excellent customer service helped solve the problem
I sent a request in on a weekend and was up amd running within an hour!
Total Home Decor has a 5 star rating with 550 reviews.
Total Home Decor is closed now. It will open tomorrow at 8:00 a.m.