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Town Center Nissan
- Automotive
- Kennesaw, GA
About this business
Location details
2310 Barrett Lakes Blvd, Kennesaw, GA, 30144, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 8:00 p.m. | |
| Sun | 1:00 p.m. to 6:00 p.m. |
Doesn't matter if you have an appointment, still going to take a while. They also claim to do a multi point inspection but I never saw it or was reviewed it.
I had to get a new transmission and new brakes. When I got my car back it was leaking oil and making a knocking when I brake sound when, so I had to take it back. Apparently there was a damaged part that was used and that's why my car was dripping oil. After getting my car back for the second time I'm still dealing with knocking sounds when I brake. So I now have to take my car back for the THIRD time. I paid thousands of dollars for my service and it's outrageous that these issues are not being fixed and that I am having an... read more
To slow. It take to much time just oil chance
The service has always been good. This last visit not so good. Waited 2 hours after dropping off my car for a scheduled oil change. I was told appointments don't matter. If it is first come first serve why did 2 customers arrive 45 min after me and then leave before I did. Not good at all.
Business response:
Thank you for your honest feedback, and we truly apologize for your recent experience. While we're glad to hear that past visits have been positive, we're sorry this one fell short. Waiting two hours for a scheduled oil change is not the experience we aim to provide, and we understand how frustrating it must have been to see others served more quickly. We'll be reviewing this with our team to ensure better communication and scheduling practices moving forward. We appreciate your continued support and hope to have the chance ... read more
Worst service experience in 40 years of car ownership and its my first Nissan that I have purchased.
Business response:
thanks for your input
Bad service as the advisor did not do his job informing me of issues with car
Business response:
We're sorry to hear about your experience and appreciate you bringing this to our attention. It's important to us that our advisors keep customers fully informed, and we apologize if that standard wasn't met. We'll address this with our team to ensure better communication moving forward.
Took tooo long for oil change. Oil change at most 1 hour. I can get my oil changed at Jeff's lib for a few dollars more and save a lot of time
Business response:
Thank you for your feedback. We apologize for the longer-than-expected wait time during your visit. We understand how valuable your time is and appreciate you bringing this to our attention. We're continuously working to improve our service process and hope to have the opportunity to provide you with a faster, more efficient experience in the future.
They were very disorganized this day. I will give them another shot before I seek another Nissan dealership to service my vehicle.
Business response:
We sincerely apologize for the disorganization you experienced during your visit. That's not the level of service we aim to provide. We appreciate your patience and the opportunity to make things right on your next visit. Your feedback helps us improve.
Took WAY toooo loooong this time. Had an APPOINTMENT at 10:30 AM....was AFTER 1 P.M. NEVER took this long.
Business response:
Thank you so much for letting us know. We're glad to hear you share about your experience with our service, and thank you for you repeat business. We so sorry to hear this took longer than expected & hope we have the opportunity to serving you again soon.
Frequently asked questions about Town Center Nissan
How is Town Center Nissan rated?
Town Center Nissan has a 4.4 star rating with 9,216 reviews.
When is Town Center Nissan open?
Town Center Nissan is open now. It will close at 8:00 p.m.