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Town Center Nissan
- Automotive
- Kennesaw, GA
About this business
Location details
2310 Barrett Lakes Blvd, Kennesaw, GA, 30144, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 8:00 p.m. | |
| Sun | 1:00 p.m. to 6:00 p.m. |
This was my 1st time using this dealership and my service advisor Mike little was rude and unprofessional . I will not use this dealership ever again.
Poor customer service. Did not replace sticker updating date of oil change/mileage.
the salesman was very good. the actual sales part went well. its the after sales that has been very disappointing. they used the incorrect email and are still using it after i informed them 3 times. i have been trying to get them to call me with pricing. For accessories. and they have not returned my calls. i was told that when i got my financing i was going to get monthly paper bills and was told incorrectly. i have since had issues with the car. key fob quit had to order new and das
Business response:
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Nissan is over priced, they quoted me $8500 to get my truck running again. Also they were trying to push me into trading and taking on a loan I could not afford. So instead I had my truck towed to a different mechanic and had all the same stuff done for $6000 cheaper. They also tried telling me I had an oil leak which I do not
I had my van towed to town center Nissan and meet Eddie with service and he was awesome. The problem I have was they charged me 1600 and I still had to tow my van home because I needed 4 cadilic converters and they wanted 1000 each plus another 1000 to put them in I said no. I found 4 of them for 840 and the shop at home charged me 250 to put them on. I feel they tried to rip me off on the price. Im very disappointed with town center Nissan and would never recommend them. They are over priced.
Service representative Eddie was great as always. The braking issue continues to get worse although service mechanic couldn't duplicate issue every time I brake between 50 and 60 mph there is a really bad wobbling and vibration. Service record states possible warped rotor. This should be replaced under warranty since this is not the first time I've had this issue. Last time at my 10K mile service they turned it. It should be replaced.
Normally, I get great service at Town Center Nissan not this time. I took my car in for an oil change and let them know that I would be traveling. So with that said my car fluids were not topped off. I recently tried calling Nissan 4 times and got through once only to be directed to a voice-mail. The woman whom I left the voice-mail for never returned my call. Not sure what is going on at Town Center Nissan but this visit was very disappointing. I will say though they kept sending me emails to leave them a review. Here's you... read more
Long story short, made an appointment, didn't matter, all the cars there before got in before me. Then waited in service dept lounge for nearly 5 hours only to find out that someone tried to call even though I was there, so they did nothing. I finally asked what was going on and was told parts needed to be ordered and wouldn't be there until next day. Then made me use a rental car! Second time in row I've had horrible service at Town Center Nissan! Will never be back! I guess I'll try Regal Niss
They let me pass warranty..... and did not fix my car right
Frequently asked questions about Town Center Nissan
How is Town Center Nissan rated?
Town Center Nissan has a 4.4 star rating with 9,216 reviews.
When is Town Center Nissan open?
Town Center Nissan is open now. It will close at 8:00 p.m.