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Town East Ford Service
- Auto Repair
- Mesquite, TX
About this business
At Town East Ford in Mesquite, TX, we know Texans need a car, truck, or SUV that's as tough and dependable as they are. Our Ford-certified technicians are here to keep your Ford running strong with services like oil changes, tire rotations, transmission repairs, and brake repairs. As a Ford Service Center, we use OEM parts to make sure you get that built-to-last performance every time.
Location details
18411 Lyndon B. Johnson Freeway, Mesquite, TX, 75150, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 6:00 p.m. | |
| Tue | 7:00 a.m. to 6:00 p.m. | |
| Wed | 7:00 a.m. to 6:00 p.m. | |
| Thu | 7:00 a.m. to 6:00 p.m. | |
| Fri | 7:00 a.m. to 6:00 p.m. | |
| Sat | 7:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
Service TEAM Communication, professionalism and unbelievable Customer Service from first shift to second shift and back to first shift Staff made for a seamless transition and great repair experience. Town East has a great Service Department TEAM...Ambassadors of Customer Service!
Great Experience! Took my car in for service and dealt with Andrew Bradley. He was great! Knowledgeable, professional, informative. Gave me options vs. just trying to up sell. Really went the extra mile.
Excellent My experience at Towneast ford was awesome, From the purchase to the maintenance of my car. These guys are very knowledgeable and professional. Awesome guy's
Service Department The service, wait time, price, communication and extra concern that was given me will be the reason for me to return to them as well as recommend them to my family and friends.
Great service My service advisor was great- she listened to my concerns, about my truck, and saw that it was done right! I've bought quite a few cars and trucks from them , and always use their service department, because I trust their work
Excellent Service Advisor I recently took my car to the Town East Ford Service Department and had the pleasure of working with Lance Harris as my Service Advisor. He made sure I had a rental car since my car would be in the service department for a couple days! He always called me with updates to make sure I knew what was going on. Honestly I wouldn't trust my car to anyone but Lance Harris!! Thanks Lance!
Conscientious Customer Service When getting an oil change and coolant line checked on my Mustang, Lance in the Service Department was exceptionally considerate of my comfort while I waited and friendly when offering to help me in any way.
Service Issue, issue since resolved I have updated this review since publishing. Originally gave a 2 star rating because no one reads the 1 and 5 star ratings unless they are happy or mad. The in-between are typically the real stories, so I am changing it to a 4 because they did make a strong effort to make things right. They corrected the concerns I had and made me feel better about taking my GT there again. I had also mis-titled a person involved as district service manager when the real title is Service Director. Back in ... read more
Service was great, got a loaner car also. Repair only took one day and Mike was able to get the repair covered under warranty. I would definitely recommend Town East Ford for their service, be sure to ask for Mike Jones.
Frequently asked questions about Town East Ford Service
How is Town East Ford Service rated?
Town East Ford Service has a 4.1 star rating with 721 reviews.
When is Town East Ford Service open?
Town East Ford Service is closed now. It will open at 7:00 a.m.