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Town East Ford Service

4.1

About this business

At Town East Ford in Mesquite, TX, we know Texans need a car, truck, or SUV that's as tough and dependable as they are. Our Ford-certified technicians are here to keep your Ford running strong with services like oil changes, tire rotations, transmission repairs, and brake repairs. As a Ford Service Center, we use OEM parts to make sure you get that built-to-last performance every time. 

Location details

18411 Lyndon B. Johnson Freeway, Mesquite, TX, 75150, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 6:00 p.m.
Tue7:00 a.m. to 6:00 p.m.
Wed7:00 a.m. to 6:00 p.m.
Thu7:00 a.m. to 6:00 p.m.
Fri7:00 a.m. to 6:00 p.m.
Sat7:00 a.m. to 4:00 p.m.
SunClosed
4.1721 reviews
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Lix9979's profile image
14 years ago

I took my car in to get new tires and to check to see if the brakes were ok as they were making noise. I got a great price on the tires and they explained how the tires were rated. My brakes were looked at and adjusted so that they do not make any noise. The whole time took less than one hour and I am very pleased. 

alec43's profile image
14 years ago

Someone crashed into my car right down the road from Town East Ford. My AAA would only tow me so far so i stumbled into their shop, not by choice. But It was a very pleasant surprise. They did great work and were very fair with pricing. I would recommend this dealership to anyone looking to have service done to their car. 

Latty's profile image
14 years ago

I was going to write you a letter any way about how pleased I am with my car. It looks almost new. it was polished and even the wheels looked new. The Dent Guy also was perfect. I received great service from a helpful staff. It's hard finding a great service now a days. Keep up the great job I will recommend the dealership highly. Thanks again. 

Bryan's profile image
10 months ago

Bad customer Service, false information, charge extra fees without knowledge, worst part didn’t do the half of the work, I have to return hours later to get the job done, the place smells quite a bit like cigarettes, the crazy part When you prove to them that they are wrong, they get upset as if you were the one to blame. 

severo_vasquez97's profile image
severo_vasquez97 
10 months ago

No word on my truck and it’s been 3 weeks now. I do not recommend Town East Ford. I had to call to get a loaner. I should’ve been offered one since my truck is a King Ranch. 

maribelbasio's profile image
maribelbasio 
10 months ago

La lleve para remplazar una parte, me espere 3 semanas para que estuviera lista nunca me llamaron para actualizarme. La parte salio dañada y tuve que regresar. Le dieron un golpe en la puerta y no se lo arreglaron. Cuando lo arreglen les daré un buen review! 

CUTIEPIEBRANDI7's profile image
CUTIEPIEBRANDI7 
10 months ago

The service was terrible! I was not in contact with them the entire time. My service advisor said she was calling me and leaving me voicemails but that was not the case. 1star is me being very generous because i was unable to put 0 stars! They had my car for a month to put on new tires and do an alignment!! The tires came within 3 days of my car being there and they gave me the run around with those . Just horrible overall. -1000000 

DEDRANORMAN's profile image
DEDRANORMAN 
10 months ago

The front was great, Edger took great care of me and kept me informed. The problem came with the technician he was working on my car. I came in for a state inspection oil change 45,000 mile maintenance and tire rotation. It was found that there was an open recall on my vehicle and was asked if I wanted that to be done. I said yes to the open recall to be fixed, thinking that all the other had been taken care of at that time. But unfortunately, it was not done and the technician did the open recall before he did my state insp... read more

donaldccaulkins's profile image
donaldccaulkins 
10 months ago

I take a lugnut off everytime to see if they do this "multi point" inspection. They never tell me about it. 

Frequently asked questions about Town East Ford Service

How is Town East Ford Service rated?

Town East Ford Service has a 4.1 star rating with 721 reviews. 

When is Town East Ford Service open?

Town East Ford Service is open now. It will close at 6:00 p.m.