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Town East Ford Service
- Auto Repair
- Mesquite, TX
About this business
At Town East Ford in Mesquite, TX, we know Texans need a car, truck, or SUV that's as tough and dependable as they are. Our Ford-certified technicians are here to keep your Ford running strong with services like oil changes, tire rotations, transmission repairs, and brake repairs. As a Ford Service Center, we use OEM parts to make sure you get that built-to-last performance every time.
Location details
18411 Lyndon B. Johnson Freeway, Mesquite, TX, 75150, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 6:00 p.m. | |
| Tue | 7:00 a.m. to 6:00 p.m. | |
| Wed | 7:00 a.m. to 6:00 p.m. | |
| Thu | 7:00 a.m. to 6:00 p.m. | |
| Fri | 7:00 a.m. to 6:00 p.m. | |
| Sat | 7:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
They keep my car way to long which made me have to pay very high rental fees and also let my battery run down costing me to to buy a new battery. So no I was not pleased with the service.
Initially I gave the sales person a 5 star. They hit you with this as soon as you have signed. Even before car is delivered and features explained-or not. My buying experience turned out to be bad. Initially while buying everything was good, friendly etc. The salesman failed to notify me that they had added LOJACK to the car and charged me for it. There were five pages during the signing process that were blank which I was asked to sign. I was told supposedly what they were. I have no idea actually and never should have sign... read more
The oil change and state inspection went alright, I had asked about a noise I had in the front wheel. My initial thought was brakes or wheel bearing. The came back and said it was the motor mount and would cost $1,500.00. I could not understand how they came up with a motor mount for this as motor mounts do not move. I took it to a shop I trust and sure enough, it was a wheel bearing. $400.00. So I would have spent $1,500.00 for work I did not need and it would have not fixed the problem. Funny, last time they diagnosed an i... read more
Not good the lady she never say anything wait too long the car was dirty
Absolutely ZERO communication. Our vehicle was with Town East for almost 15 business days with no communication. I called and left multiple messages for my Service Advisor with no response. I had to visit the dealership twice to get information. The issue was a simple seatbelt restraint. I will never use this dealership again.
I’m sure there’s no point in posting a complaint however, the service here was terrible. Brought my car in for an oil change and 2 recalls to be fixed. I requested “the works” oil change which includes tire rotation but I wanted full synthetic instead. Apparently that ugrade is impossible so I was told it would be $129 for the oil change and $22 for the tire rotation. Well, it was $200 instead somehow. That I can almost deal with what really pisses me off is I brought my car in to address 2 recalls. I brought it in around 74... read more
Did not fix my vehicle correctly after several weeks in shop took back next day
They ordered the wrong seat covers and not returned. 12 phone calls as of yet.
Unprofessional…the text about my service and the price was one thing and when I got my bill it was more. If your system was acting up stop using it until it is fixed otherwise honor what I signed for
Frequently asked questions about Town East Ford Service
How is Town East Ford Service rated?
Town East Ford Service has a 4.1 star rating with 722 reviews.
When is Town East Ford Service open?
Town East Ford Service is open now. It will close at 6:00 p.m.