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Town North Nissan
- Austin, TX
About this business
Not only will you find Nissan models at our dealership, serving the greater Austin, Round Rock, San Marcos, Killeen and Georgetown, TX areas. You'll also find a friendly and accommodating staff eager to assist you. That's true no matter what you're looking for - be it a test drive in a new Altima, Pathfinder, Rogue, Juke, Sentra or used car, auto financing options, car service appointments, or help figuring out what auto part you might need. If procuring a stylish, reliable, fun-to-drive vehicle is on your agenda, plan a vis... read more
Location details
9160A Research Blvd, Austin, TX, 78758, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 8:00 p.m. | |
| Sun | Closed |
Wait time was rediculus. And that's with an appointment. Approximately 3 hours. I won't be coming back. I'll go to Southside Nissan instead next time.
After a month of negotiating, they finally agreed to what I was willing to offer to pay for a vehicle. There was a nail in the tire since purchasing the vehicle and after multiple attempts at two Nissan dealerships (who wanted to charge me money to figure out the tire pressure loss issue) I went to Discount Tire. They were patient and found the leak (nail) and removed it/patched the hole for free. I recently went to a different chain for my oil change/tire rotation and paid twice as much as I would have at Nissan. Nissan wil... read more
I’ll never take my car back to this place. I had the worse experience. They guy that was assisting me was not helpful and act like he didn’t care. I took my car in to check before my warranty expired. Well I waited 3 hours and he just bring me the papers and my warranty documents back and said ok your good and they put on this paper what is recommended. I looked it over but he left, I went to find someone to help me because it say on the document that I need a oil change so I wanted it. I’m like do they go over the documents... read more
Dealt with their service department all I can say is what incompetence. They took 4 days to diagnose the car, when they did, they first told me it was a dead battery. I literally had to instruct the service rep to jump the battery and see if it would still not work. They then told me it was an issue with a fuel sensor (which I got charged for) and that wasn’t even the main issue. And I had to call back to ask when it would be fixed several times before getting a straight answer from the service managers. It turned out the ti... read more
Bought a used car..got the price down due to some issues with the car..wife went to pick it up the next day..paid cash..the car was not washed and they made no effort to clean the interior..the one key fob we were given did not work..thought it was just a battery..new battery did not work..said something when I went to pick up plates and was told I would have to go to chevy dealer or PAY there contract guy $60 to program it..not impressed by customer service
First off I would like to say the finance guy was really nice and friendly and very helpful. My salesman was nice but after putting together a mediocre deal for me and telling me that was the best he could do I was basically left to take a lowball trade offer. During which they actually made me sign a piece of paper stating my terms which they couldn’t even meet. So I ended up paying over retail for the vehicle I wanted because they wouldn’t negotiate the price at all. If it wasn’t for my wife really wanting the vehicle I wo... read more
Service agent told me it would take 1 hr 45 minutes to replace airbags for recall. I got out of there 5 hours later. Unacceptable. I have obligations. They should have given me the choice of leaving after 2 hours or wait longer. Instead they let me sit there. After 3 hours I inquired about my vehicle and they just kept on saying 30 minutes more every time I inquired which was several times. Extremely dissatisfied.
I took my 2018 Rogue in for 10,000 maintenance and was very pleased with the service I received. Christy was my service rep, and although she’s only been there a couple of months, she did a great job keeping me updated on my projected waiting time and just a friendly helpful gal. My only complaint was the 2-hour wait, but it was Friday before a holiday weekend and she told me it would be about 2 hours. I would rate my experience a 4.5. I will ask for Christy the next time I go in.
Please contact me if you are considering buying a car from this location. I bought a licensed pre-owned and bought the EXPENSIVE extended 60K mile warranty. The car didn't make it 20 days (not 660 miles) before it started whistling, smoking, - basically having all the qualities of a rocket WITHOUT accelerating to 2 RPM.s. I still have the paper plates on the vehicle. It's been in the shop for 9 days, they haven't begun any repairs (they "have to make sure I didn't fill the engine with sludge in a week"). They are not intendi... read more
Frequently asked questions about Town North Nissan
How is Town North Nissan rated?
Town North Nissan has a 4.2 star rating with 7,204 reviews.
When is Town North Nissan open?
Town North Nissan is closed now. It will open at 9:00 a.m.