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Toyota of Deerfield Beach
- Car Dealers
- Deerfield Beach, FL
About this business
Location details
1441 S. Federal Highway, Deerfield Beach, FL, 33441, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 7:30 a.m. to 9:00 p.m. | |
| Sun | 11:00 a.m. to 7:00 p.m. |
Good work but way too long to wait having an apt at seven in the morning.
Business response:
Thank you for appreciating our quality work! We understand waiting longer than expected for your 7 AM appointment was frustrating. Your feedback helps us improve our service efficiency while maintaining high standards. We appreciate you choosing us for your automotive needs.
After going through the process of buying and trying to give adequate time to Deerfield Toyota to fix the issues with the recent purchase, Deerfield Toyota has still not fixed an issue with the rear left tire on my vehicle not holding air and is ghosting me once again. It started with an oil leak within one month of owning the truck. Avoid Deerfield Toyota all together if you can, because now I’m being told that because my truck was preowned that means it’s okay for Toyota of Deerfield to put an unsafe vehicle on the road. A... read more
Business response:
Thank you for taking the time to outline what you’ve been experiencing. We understand how upsetting it can be when concerns with a recently purchased vehicle don’t feel fully resolved, especially when you’re dealing with multiple issues at once. Your feedback matters, and we appreciate you bringing these details forward so we can review the situation more closely. We’d like the opportunity to go through the specifics of the tire, sunroof, and any other outstanding items to ensure you receive clear next steps. Our goal is to ... read more
Very poor service on my last visit. Unfriendly staff, dirty handprints on the white upholstery inside the car, dirty film in the interior from the workers, which I had to clean myself. Until today, I really liked the service and especially the staff. But, apparently, things have changed dramatically. Possibly my last visit.
Business response:
Thank you for taking the time to share your feedback. We’re truly sorry to hear that your most recent visit didn’t reflect the level of care and professionalism you’ve experienced in the past. We understand how frustrating it must have been to receive your vehicle in less-than-clean condition, and we appreciate your loyalty up to this point. Please reach out to our Customer Relations Manager, Raakhi "Rocky" Shingadia, at rshingadia@vtaig.com or 954-426-6792 so we can review your visit and work to restore your confidence in o... read more
Did not wash my car after service. Left residue on rims after new tire install. The price was good, but the service could’ve been much better. Normally a good dealership but this time not a great experience. Sorry, just being honest. Thanks
Business response:
We are sorry to hear that you feel this way about your recent experience. We understand your frustration. Your feedback is important to us, and we take these concerns seriously. We would appreciate the opportunity to discuss this matter further with you directly. Please contact our Customer Relations Manager, Raakhi "Rocky" Shingadia, at rshingadia@vtaig.com or 954-426-6792 so we can work toward a resolution.
I was unhappy because my advisor did NOT ask me if I wanted an oil conditioner which he charged me $24.95 for. Other than this matter I was happy with my service.
Business response:
Thank you for taking the time to share your experience with us. We appreciate your feedback about the oil conditioner service and understand your concern. We value transparency in our communication and want our customers to feel fully informed about all services before they are performed. It's wonderful to hear that you were happy with the rest of your service experience. Your feedback helps us ensure that our team maintains clear communication with every customer about all recommended services and associated costs.
I am very disappointed in the management. . Bought a new 2025 Camry, I told them no add-ons to the contract, yet they added $8500 in add-ons. They refused to fix it the next day until I explained to them, better check my finance paperwork, it doesn't have my signature.. Then they the began helping me out. They said they canceled the first loan paperwork, but yet I received paperwork from the lender with the payment schedule. I went back to Toyota and they finally cancelled that loan, had me sign new paperwork. 1 month later ... read more
Business response:
It's regrettable to hear that you feel this way about your new vehicle purchase and we understand your frustration. We would welcome the opportunity to discuss this matter further and work toward a resolution. Please contact Angel Russell at customerrelations@toyotaofdeerfieldbeach.com so we can address these concerns directly.
Was very unhappy with the service writer and service. at your dealership, just clueless! First of all, the writer couldn't answer hardly any of my questions about an oil change which is really poor? If that's what you hire people your in trouble, i asked for a tire rotation also, i asked him what kind of oil am I getting for the change full synthetic or synthetic blind? He had no clue what I was talking about. I was smart enough to go over to the parts department.And they explained to me what do I .I'm getting on my camry 20... read more
The services is good, but the time is too long! It took 2:30 to get the car into the shop and then got the inspection and got a lot to change I denied to do anything but what will have happen if I said yes, it would have taken 4 hours! And I complained and the customer rep told me they do t have mechanics and I told him we’ll get more, if you are having less mechanic we’ll get more and give a good service we responded were? I told him that is not my problem is yours
Business response:
We are sorry to hear that you feel this way about your recent visit. We understand your frustration, and your feedback is important to us. We appreciate you acknowledging that our service quality is good, and we want to ensure that both our service standards and timing meet your expectations. We would welcome the opportunity to discuss your experience further and work toward a better solution for future visits. Please contact our Customer Relations Manager, Raakhi "Rocky" Shingadia, at rshingadia@vtaig.com or 954-426-6792 so... read more
I took my Highlander there and they said I had to change the transmission, which I didn't. It was just the oil that needed changing.
Business response:
We appreciate you bringing this to our attention. We’re sorry to hear about your experience and understand how concerning this must have been. We’d like the opportunity to review the situation with you directly. Please reach out to our Customer Relations Manager, Raakhi “Rocky” Shingadia, at rshingadia@vtaig.com or 954-426-6792 so we can discuss this further.
Frequently asked questions about Toyota of Deerfield Beach
How is Toyota of Deerfield Beach rated?
Toyota of Deerfield Beach has a 4.6 star rating with 14,947 reviews.
When is Toyota of Deerfield Beach open?
Toyota of Deerfield Beach is closed now. It will open at 7:00 a.m.