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Toyota of Deerfield Beach
- Car Dealers
- Deerfield Beach, FL
About this business
Location details
1441 S. Federal Highway, Deerfield Beach, FL, 33441, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 7:30 a.m. to 9:00 p.m. | |
| Sun | 11:00 a.m. to 7:00 p.m. |
Service dept is amazing. Working with Jamie is wonderful. I have had my 2011 car serviced there since 2016. I can’t recommend them for sales. The sales manager told me my car had a blemish on Carfax and therefore the value was reduced. When I asked to see the report he would not show it to me. I asked what the issue was, he would not tell me. I because very suspicious. I have a friend at KIA who ran the report for me and it was a lie. My car is a top rated car in carfax.
This used to be a great dealership. They had parties for the customers with free food, free car wash, gave out freebies, put plastic and paper mats in cars to keep them clean. I even got free detailing! But there is none of this here anymore. So sad. You might still get good service every now and there’s still good coffee. What happened to this place? They couldn’t even mail me a simple service tag that they forgot to place on my windshield with the next service information. Bring back the great service and I’ll come back!
I drove from Jupiter down to your dealership for an oil change, and I learned that the free car wash is still broken on the last time I was there. The service person I dealt with said it’s been out for a while and unsure when it will be fixed. Next, I went to go pay my bill and your dealership wants to charge me a 3% fee when I used a credit card. I find this very insulting. Your dealership has gone significantly downhill. I even tried to look up coupons to use against my bill, but I was unable to find any that I could use f... read more
Business response:
Thank you for taking the time to share your experience with us. To discuss this further and address your concerns in more detail, please reach out to Raakhi "Rocky" Shingadia, our Customer Relations Manager, at rshingadia@vtaig.com or 954-426-6792. We value your feedback and hope to regain your trust by providing a better experience moving forward. Thank you again for your comments.
**Extremely Disappointed – Sold a Lemon and Given the Runaround** I don’t usually leave reviews, but my experience with this dealership has been so frustrating and disappointing that I feel compelled to warn others. I purchased a vehicle from this dealership on **February 28, 2025**, and almost immediately started experiencing serious mechanical issues. Within a week, I brought the car back due to severe engine vibration, possible alignment problems, and a broken backup camera. The service manager confirmed the issues and sa... read more
Business response:
Thank you for taking the time to share your feedback. We genuinely appreciate the opportunity to hear from our customers, and we're truly sorry to hear that your experience has been so frustrating. We take your concerns seriously, and we apologize for the inconvenience caused by the issues you've faced with your vehicle, as well as the delays in communication. It’s certainly not the experience we aim to provide. To ensure we address this matter thoroughly, I encourage you to reach out directly to Angel Russell, our Customer ... read more
Took my car for a week to fix power steering leak! Never fixed leak charged me$ 2258.00 For rack and pinion they supposedly installed. When I asked to see parts removed from my car , they didn’t have them! Left dealer with car still leaking, they over filled reservoir to try to hide their incompetence! Service manager did call and refund my money! However I was on vacation for a week with no car, and feel I am owed more compensation for a rental car and messing up my vacation. I am going to try to get my car back to North Ca... read more
Business response:
We sincerely apologize for the inconvenience and frustration you’ve experienced with your recent service visit. This is certainly not the level of service we aim to provide. We encourage you to reach out directly to our Customer Relations Manager, Raakhi "Rocky" Shingadia, at rshingadia@vtaig.com or 954-426-6792 so that we can address your concerns in detail. Thank you for your feedback!
The service person was okay, but the actual service to the car was terrible. When the car was returned to me it made a terrible noise. My appointment was late in the day so the service person had left. They called him back in to fix my problem. I was only getting an oil change and a tire rotation. Someone from service took it to the service area and returned 20 minutes later. I’m not a mechanic but I suspect they forgot to put oil in the car. I’m pretty sure if I would have driven the car home it would have overheated or sei... read more
Business response:
Thank you for sharing your experience, and we’re truly sorry to hear about the issues you encountered with your service. Your safety and satisfaction are very important to us, and we want to ensure your concerns are properly addressed. Please contact Raakhi "Rocky" Shingadia, our Customer Relations Manager, at rshingadia@vtaig.com or 954-426-6792. We would like the opportunity to resolve this matter for you and investigate what happened during your visit. We appreciate your feedback and hope to make things right.
I came to purchase a new Sienna van. The sales person Joel was great. When it came time to finalize the deal, general sales manager Chris was involved. He promised to add rubber floor mats to the deal at no additional cost. Rubber mats had to be ordered because they weren't available at the time of purchase. I was also told that the carpet mats weren't sent with the car to the dealership by Toyota so they would need to be ordered as well. I received the call from Joel that mats came in. I went back to the dealership to pick ... read more
The price is outrageous for what hastobe done. Not continuing my business at this dealership
Business response:
Thank you for sharing your feedback. We apologize for any inconvenience you've experienced, and we truly value your input. To address your concerns more thoroughly, we encourage you to reach out directly to Raakhi (Rocky) Shingadia, our Customer Relations Manager. You can contact them at rshingadia@vtaig.com or call 954-426-6792. They will be more than happy to assist you in resolving the issue. We appreciate your patience and look forward to making things right.
Everything has changed a lot at Toyota, every time I did any service the car was washed, but not anymore.
Business response:
Thank you for sharing your feedback. We understand how much you value the added service of a car wash after your visit, and we apologize for the change in our process. For further assistance or to discuss this matter, please contact our Customer Relations Manager, Rocky Shingadia, at rshingadia@vtaig.com or 954-426-6792. We appreciate your business and look forward to addressing your concerns.
Frequently asked questions about Toyota of Deerfield Beach
How is Toyota of Deerfield Beach rated?
Toyota of Deerfield Beach has a 4.6 star rating with 14,947 reviews.
When is Toyota of Deerfield Beach open?
Toyota of Deerfield Beach is closed now. It will open at 7:00 a.m.