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Toyota of Deerfield Beach
- Car Dealers
- Deerfield Beach, FL
About this business
Location details
1441 S. Federal Highway, Deerfield Beach, FL, 33441, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 7:30 a.m. to 9:00 p.m. | |
| Sun | 11:00 a.m. to 7:00 p.m. |
Unprofessional Salesman I took my daughter to this dealership to look for a new car. I was taken back when the salesman Craig Sabarese was extremely unprofessional with my daughter. She was so uncomfortable we decided to leave. Although the place is clean, beautiful and very welcoming when you arrive I would definitely ask for a more professional salesman.
Business response:
Hello John, Thank you for bringing this to our attention. We do take this matter very seriously and I would like the opportunity to further discuss this issue with you. Please contact me at your earliest convenience @ 954-421-4000 or dpalmer@vtaig.com. Thank you, Darren Palmer, General Sales Manager
Service Took my car in for service on Sunday they said it was fixed I went down the street and it wasn't went back and all of a sudden there service dept is closed and can't help me
Business response:
Hello Jamed, Thank you for sharing this with us. I apologize for the miscommunication about your vehicle in our service department. This is not how we would like to do business and sorry to have left this impression on you. I would like to further discuss this with you and will ensure this will not happen, again. Please contact Shawn Pickering, Service manager, @ 954-421-4000.
Worst car buying experience EVER! I was basically lied to by my salesman who promised up, down and sideways that he could out me in a car even with my situation....THIS MAKES ME NOT TRUST ANY DEALERS.
Business response:
Hello, Thank you for sharing your thoughts. I am very sorry that we have left you with this impression about our dealership. I would like the opportunity to further discuss this with you so I can get the details and try to mend our relationship with you. Please call Angel Victory @ 954-425-6900 or email avictory@vtaig.com.
Horrible Service Experience Horrendous experience.. In short, 5 hrs for Tire Svc. They broke my keyless entry key, drained the battery, AND did not fix the issue taken in for...
Business response:
We do apologize for the experience you have had. I did speak with my service manager, Shawn Pickering, and he has reported that we have replaced your key and corrected all issues. Please let me know if there is any other issues that we may have over looked. We appreciate that you allowed us to correct the issues and hope that we will be able to give you 100% satisfaction in your future visits. You may contact Angel Victory @ avictory@vtaig.com for any questions or concerns.
Typical slimy sales team I inquired about a certified vehicle for sale. Obviously, I'm looking for a particular car and I'm over 3 hours away. The sales team kept asking me when I could see the car. The "person" I was talking with could not grasp that I could not drive to the dealership today. Then I agreed to a "unseen" appraisal of my car. They low-balled me so hard that it's offensive. Honestly, I thought sales teams were past this style of sales. I'm so glad they showed their true colors before I drove over 3 hours. Thes... read more
Business response:
Toyota of Deerfield Beach wrote on 2/5/2015 4:17:14 PM: I am very sorry to hear about your experience. We clearly dropped the ball. We do business with out of town and state customers on a regular basis and I am sorry that they did not understand that you were over 3 hours away to begin with. Please know that the sight unseen appraisal is based on actual data from many different sources. This is a "ballpark" figure. We do not want to over promise and under deliver so we quote a trade amount on the lower end until we can see ... read more
Long process completed with no follow up When purchasing our certified pre-owned Sienna XLE, we were required to speak to a minimum of 3 sales people to come to an agreeable price (varying levels of responsibility) which took significantly longer than we required. Once the price was agreed, we also agreed that our sienna was missing the middle seat in the 2nd row as well as the remote control for the entertainment system. This was noted in our paperwork and we were assured that Toyota would have these parts in by the end of ... read more
Business response:
We apologize for the inconvenience that we have caused you regarding the middle seat on your Sienna XLE. I want to make sure that we have resolved this issue for you. And, please know that I have addressed this situation so it does not happen again. Please contact Angel @ 954-425-6900 or avictory@vtaig.com.
Early experience a few years ago ...bolts were never tightened on a few bolts on all of the tires. I used my own torque wrench and found none of them to spec. Second poor finding about a year ago ...opened the engine hood and found the mechanics rag laying on the valve cover. Third and last...oil changed, drove away and engine shut down. Pulled dipstick and no oil. They forgot to fill it. What's worse is they gave me a report of "comprehensive inspection" they made, which was obviously BS. They offered to sell me a new car (... read more
My 83 year old grandmother purchases a used vehicle from this location. She took it to her mechanic prior to completing the purchase and her told her the vehicle would need a new battery soon. She told the salesmen Jerry and she was told they would put a new one in for no cost. When she went back 6 weeks later after the battery actually died they told her she waited too long and they would not replace the battery. She tried speaking with the manager and she said he started screaming at her over the phone because he was made ... read more
I have been to the service department two times now with appointments. Both times i have been their not one person would help me. On the second time I waited outside my car patiently for over 15 minutes, i asked an employee for help and before i could even finish my sentence he said that someone would be by to help me. After 20 minutes of nobody helping me I just left. I emailed them on two separate occasions and have yet to hear back from them.
Frequently asked questions about Toyota of Deerfield Beach
How is Toyota of Deerfield Beach rated?
Toyota of Deerfield Beach has a 4.6 star rating with 14,947 reviews.
When is Toyota of Deerfield Beach open?
Toyota of Deerfield Beach is closed now. It will open at 7:00 a.m.