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Toyota of Deerfield Beach
- Car Dealers
- Deerfield Beach, FL
About this business
Location details
1441 S. Federal Highway, Deerfield Beach, FL, 33441, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 7:30 a.m. to 9:00 p.m. | |
| Sun | 11:00 a.m. to 7:00 p.m. |
Not recommended They are good marketers but when you actually need their help, they are never there to help. Also, they keep on offering deals by phone that are not real just to make you go there.
Business response:
Hello Luis, Unfortunately, not all programs work out like we want them to. I am sorry we were unable to make your deal possible. But, please know that we will continue to do everything we can to assist you. Thank you, Toyota of Deerfield Beach.
ALMOST A WASTE OF MY TIME why is getting a car such a three ring circus. When I bought my Honda in 2004 I was in and out of the dealer an hour with the car. This time it took 2 days to get the car. The amount of paperwork and other stuff that you have to go through is just too much for a customer to handle. And who's supposed to be the King of the Road the customer!!!! anyways the people at the Toyota dealer wear nice at all but it was just such a an awful experience going through all the stuff you had to do that it just mad... read more
Being lied to I set up an appointment to look at a truck that I was interested in and traveled the hour to see it. The experience started out to look promising but after test driving the truck and noticing a pull to the right I started to inspect the vehicle a little further since I do all my own work on my vehicles and have for the past 20 years. I had the dealership pull the car fax report and it stated that there were no accidents but to me I noticed there were 2 cracked taillights and the tailgate was way off center. I l... read more
Business response:
Hello, I am sorry that we did not provide you with a good experience at our dealership. I have made your review aware to our Dealer Operator and we will be addressing your experience immediately. Thank you, Angel Russell 954-425-6900
Help me I bought my first car here great service. After about a year I was if I wanted to trade it in. I test drive a new car and loved so I did. Traded in my old car two months now and the pay off for my trade has not been processed. I called visited and no one here seems to can give me an answer but that the check is mail. Some one please explain to me what’s going on. Confused and out patience customer
Business response:
The issue has been resolved.
I was sold a lemon The dealership sold me a lemon and refuse to fix it or give me any reasonable options. I've had the car 1 year and since month 1 it's had bad engine. I would like to preface this complaint by saying that I have made numerous attempts to get the situation rectified by the dealership before making this formal complaint. They never helped me which is why I am escalating it. They gave me no choice. I purchased the vehicle in september 2016 and it had recurring engine trouble, battery trouble, and other electri... read more
Business response:
Toyota of Deerfield Beach offered every service and every solution possible for this dispute.
Bad sellers Was Overwhelming and wasting of my time, the give you one price first and when you go to financing they give you something thifernt , was a terrible . the only reason I accept was thanks to Eduardo Mancheno, he tried the best to be honest,
Business response:
Hello Tatania, I am sorry that you had this experience. We will be happy to go over any paper work or finance issues with you. Please call Chris Palmer, Finance Director, so we can resolve this with you. Congratulations on your purchase. Thank you!
Horrible Experience I went to Toyota of Deerfield Beach interested in leasing a RAV4. My salesman, Javier, was helpful in showing me a car and describing a few of the features. When we went inside I requested a price for a lease. It took him at least 15 minutes to get back to me, and the price was OVER MSRP and way above anyone else. It included a $1500 charge for a service contract. For a lease? I would stay away. Autonation Toyota in Weston is much better. I dealt with Eugene there and was treated very fairly.
Business response:
Hello, I am sorry that we have left this impression on you. All service contracts are optional. We do present you with every option that you are entitled to during the process. However, you do not have to elect these options. We never charge over the MSRP of the vehicle. I would like to further discuss the details with you in effort to resolve these issues. Please contact Angel Russell 954-425-6900. Thank youo
A/c issues They want $250 to check your a/c. It takes 2 mins. To figure out your compressor isn't working. Very shady. Why milk is when if your honest you get the repair job anyway. I'm never going back and I might buy ford because of them.
Business response:
Hello, We are sorry to have left this impression on you. I would like to find out the details of this situation so we can resolve it. We want every customer to be treated fairly and with the best customer service. Please contact Angel Russell @ 954-425-6900. Thank you.
Very Interesting I would recommend this dealership but have an open mind. The most "interesting" place to purchase a vehicle. I never visited a car dealership that PROMOTES SEGREGATION and a form of DISCRIMINATION OPENING among the sales management staff and upper management. I love my home country of Brazil but I live in this country for over 15 years. Speak and write fluent English and college educated. Telling me that I have to work with my own nationality or may be best due to them having a "Brazilian Team" is crazy. Is ... read more
Business response:
Hello, Congratulations on your purchase and welcome to our family. I am so sorry that we made you feel this way. Please know it was not our intention. We do have a complete Brazilian team because we have a high volume of Brazilian customers. But, it is not mandatory that you are assisted by someone from this team. We also have Creole and Spanish teams. This is only in effort to provide excellent customer service to any person that comes to our dealership. I am sorry that you felt pressured to only work with this team and we ... read more
Frequently asked questions about Toyota of Deerfield Beach
How is Toyota of Deerfield Beach rated?
Toyota of Deerfield Beach has a 4.6 star rating with 14,947 reviews.
When is Toyota of Deerfield Beach open?
Toyota of Deerfield Beach is closed now. It will open at 7:00 a.m.