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Toyota of Grapevine Parts

4.0

About this business

When vehicle repair becomes necessary as it will at some point in time, you'll need to decide on OEM parts or cheaper aftermarket parts. Original Equipment Manufacturer (OEM) parts are made specifically to fit your Toyota model whereas aftermarket parts are generic parts made in bulk to fit many different makes and vehicle models. It makes much more sense to use OEM parts than generic parts, at least if you're a driver who wants to maximize every penny that he spends on repairs. Whether it is time for new headlights, a repla... read more

Location details

701 E State highway 114, Grapevine, TX, 76051, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 7:00 p.m.
Tue7:00 a.m. to 7:00 p.m.
Wed7:00 a.m. to 7:00 p.m.
Thu7:00 a.m. to 7:00 p.m.
Fri7:00 a.m. to 7:00 p.m.
Sat7:00 a.m. to 5:00 p.m.
SunClosed
4.01,152 reviews
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Leslie_otto's profile image
Leslie_otto 
4 years ago

WHAT A COMPLETE WASTE OF TIME!!! Carlston, the Internet Director and myself were emailing about a car that I was told BY HIM AND HIS ASSOCIATES they had available for me to look at and they proceeded to schedule we for merely hrs later to come see it. COMPLETE SMOKESCREEN BY EVERYONE INVOLVED. The car had been sold long before I got there: I’m irate that this uncouth dealership LIED TO ME about a car being available just to snake me into driving down there so I would buy something different. Super UNDERSTAFFED and no one see... read more

cwhite4455's profile image
cwhite4455 
4 years ago

Awful Recall service done and this dealer was the closest to my house. Just to get the appointment I had to wait on the phone over 25 minutes and was moved around to at least four different people. Actually, the first time I called, the attendant stated the recall system was down and to call another day. So, make that two calls and thirty minutes wait time. So far, zero stars. I was told that my appointment was for tomorrow, Friday. I tried to call to get it changed later in that same day (Thursday) and was told that my appo... read more

CM's profile image
4 years ago

Pressured to do other repairs, Rude and ignored I went to them to have recalls fixed, cost to be zero dollars. The service person, Jason, tired right off to sell me other repairs to get money. I told him I just want the recalls done, don't do anything else. I was recently robbed and the last thing I wanted was being pushed to pay for things I don't need. They had the car all day then 'Lori' called and stated my car NEEDS A LOT OF REPAIRS and that I don't maintain it, it wont last. We told her, we do not want repairs now, and... read more

bhwong57's profile image
4 years ago

I asked for qoute for maintenance on a 05 sequoia and you tried to sell me a car And never got back to me! xxx!? 

Dawg_21's profile image
5 years ago

Terrible service department. Waited 4 hours for an oil change with no update. Forgot my car and offered nothing but sorry this is just a random thing 

Disappointedrecall2020's profile image
Disappointedrecall2020 
5 years ago

No help with repeated recall notices from Toyota I took my 4-runner here in April of 2020 for recall work and also spent about $1300 in general maintenance/upkeep work they found I needed. Since I have been there I have received 3 additional Toyota factory recall notices for same recall I was told they have fixed. I called the main Toyota national # 3 times, in addition to calling the service department to see if there was a way to have the system stop sending me recall notices. And also to confirm the work was actually done... read more

andrabetts5's profile image
andrabetts5 
5 years ago

Purchased a 2009 Chev Traverse in 2017. The absolute worst!! The transmission is going out and the shocks were bad from day one. Said they would fix the problem but instead handed me a bill for $1500 after i bought the car for $8500. Very dishonest dealership. If you are thinking about buying a pre owned from this dealership take it to a mechanic first. I wrote a warning review before and they quickly replied that they were sorry whoopty woo and i should give so and so a call to see how they could help....LMAO. I called and ... read more

allie.roberson14's profile image
allie.roberson14 
5 years ago

SOLD ME A CAR WITH TRANSMISSION AND AIR BAG ISSUES This is by far THE WORST dealership I have ever used! SOLD US A CAR WITH TRANSMISSION PROBLEMS AND AIR BAG PROBLEMS AND I HAVE THREE KIDS 5 AND UNDER! ALSO, it has TWO BUSTED SEATBELTS IN THE BACK! (let's not forget it had an open recall that they said was fixed.. but was not) NONE OF THIS WAS DISCLOSED TO US! The used manager Bruce and the used car director Omar will keep you there for HOURS while LYING TO YOUR FACE the entire time! They told us our deal was finalized (or t... read more

beccalynn38's profile image
beccalynn38 
5 years ago

SLOW!!!!! Every time we take my car in for just an oil change (WITH an appointment time), we are stuck here ALL DAY. It is absolutely ridiculous how long it takes to change oil. If you have your vehicle in at your time slot, they should be able to change oil within an hour...maybe two. Do not schedule service here unless you want to spend your entire day sitting at this dealership!!!!! 

Frequently asked questions about Toyota of Grapevine Parts

How is Toyota of Grapevine Parts rated?

Toyota of Grapevine Parts has a 4 star rating with 1,152 reviews. 

When is Toyota of Grapevine Parts open?

Toyota of Grapevine Parts is closed now. It will open tomorrow at 7:00 a.m.