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Toyota of Portland

4.4

About this business

Location details

55 NE Broadway St., Portland, OR, 97232, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 9:00 p.m.
Tue9:00 a.m. to 9:00 p.m.
Wed9:00 a.m. to 9:00 p.m.
Thu9:00 a.m. to 9:00 p.m.
Fri9:00 a.m. to 9:00 p.m.
Sat9:00 a.m. to 9:00 p.m.
Sun10:00 a.m. to 8:00 p.m.
4.48,643 reviews
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thomnat's profile image
thomnat 
14 years ago

Today my wife and I purchased a new Prius from Broadway Toyota. Two weeks prior we had stopped in to casually check out what models they had. When we approached the sales people milling about in the lot we were nervous as they looked like sharks that wanted to devour us in some kind of first time buyer feeding frenzy! Just as we were about to make a run for it our soon to be superhero salesman swooped in saved us from certain peril. Ken Scott to the rescue! I'm not sure if he was actually wearing a cape but we like to rememb... read more

Business response:

Thank you for your wonderful review and congratulations on your Toyota Prius! We here at Broadway Toyota-Scion enjoy providing high-quality service for our customers. Our employees take pride in their work and strive to leave a lasting impression. We want to be patient,informative and helpful. We are pleased to hear we accomplished our goal. We're also pleased to know your experience was an enjoyable one. Ken will be very happy to hear about your visit. Thank you again for your positive review. We hope to help you again in t... read more

mhogue's profile image
mhogue 
14 years ago

Very honest. Great morals. Not pushy. Very patient. We test drove 3 diferent cars each time on 3 different days and since we had our child with us, Wade had to take us on test drives seperately! It took us a lot of time to decide. Wade never exhibited any anxiety in our inablility to make a decision. Always kept a smile on his face. Wade was a far different and far superior person to deal than any other sales person we had dealt with before. I believe his personality and skills would be of even greater value in a position wi... read more

Business response:

Thank you so much for your positive review. At Broadway Toyota-Scion, our goal, every day, is to provide excellent vehicles and customer service. We want to establish relationships and let our customers know they are truly appreciated. Our employees strive for excellence and take pride in their work. We strive to go above and beyond. We want to make sure we exceed our customer's expectations. We are pleased to hear we accomplished our goal. Wade will be very excited to hear about your visit. We appreciate your visit and your... read more

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vsanders 
14 years ago

The customer service was very friendly and worked hard to meet the wants and needs of the customer. Mr. Khzam was experienced and informative of the car bying process. I also like they way he would continually check back with us althourgh the process and even after the close of the deal; making sure we were totally satisfied with out purchase and to see if we had any other questions. 

Business response:

Thank you for your positive review. We here at Broadway Toyota-Scion enjoy providing high-quality service for our customers. Our employees take pride in their work and strive to leave a lasting impression. We want to be patient,informative and helpful. We are pleased to hear we accomplished our goal. We're also pleased to know your experience was an enjoyable one. Kenny will be very happy to hear about your visit. Thank you again for your positive review. We hope to help you again in the future. Please visit us on Facebook a... read more

knighjoh's profile image
knighjoh 
14 years ago

The car buying experience was great. I haven't bought a car for a long time and really dreaded it honestly. However, i never felt any pressure at Broadway Toyota. Nikki was very friendly, helpful and knowledgeable in the process. Both my wife and I drove the Highlander on different days without any pressure to "settle the deal" then and there. This was a stark contrast to VW Herzog Meier where we were forced to sit and wait and finally be told they wouldn't give us a price because we weren't willing to buy right then and the... read more

Business response:

Thank you so much for your positive review. At Broadway Toyota-Scion, our goal, every day, is to provide excellent vehicles and customer service. We want to establish relationships and let our customers know they are truly appreciated. Our employees strive for excellence and take pride in their work. We strive to go above and beyond. We want to make sure we exceed our customer's expectations. We are pleased to hear we accomplished our goal. We appreciate your visit and your taking the time to share your experience. Again, th... read more

lawnsrus's profile image
lawnsrus 
14 years ago

Our business purchases a new or used truck every 6-8 months. This was by far the quickest, most professional, and definitely satisfying car buying experience I have ever had. Matthew has to be one of the nicest salesmen I have ever met, Leslie put together some great prices in a matter of minutes, and Dewey finished off the transaction very professionally. We spent less than 60 minutes at the dealership. Broadway Toyota definitely knows how to treat a customer! They have made buying a car fun again. Terry 

Business response:

Thank you so much for your positive review. At Broadway Toyota-Scion, our goal, every day, is to provide excellent vehicles and customer service. We want to establish relationships and let our customers know they are truly appreciated. Our employees strive for excellence and take pride in their work. We strive to go above and beyond. We want to make sure we exceed our customer's expectations. We are pleased to hear we accomplished our goal. We appreciate your visit and your taking the time to share your experience. Again, th... read more

Tram's profile image
Tram 
14 years ago

We were looking at the new Rav4s in the back parking lot when Sayed approached us and offered us help. We found a lower priced rav4 than the rest of the rav4's in the lot which we liked but it was the ugly greenish/gold color. We took a test drive and after that Sayed found the color we liked (Silver) and took us through a hassle-free process to purchase the car. We thought he was honest, friendly, knowledgable and not pushy at all. The finance guy Jeff Fisher took us through the financing which is usually the part we hate m... read more

Business response:

Thank you for your positive review and congratulations on your Toyota Rav-4! We here at Broadway Toyota-Scion believe in making sure our customer's experience is as easy and enjoyable as possible. We believe in being informative, professional and helpful. We like to go the extra mile to make sure our customers are completely satisfied. We strive to not only provide our customers with great service, but to also build lasting relationships. Through our actions, we want to let our customers know they are valued. We are very ple... read more

timnkris's profile image
timnkris 
14 years ago

Matthew was excellent. He was personable, friendly, informative and very low pressure. We felt very comfortable with him. Leslie was so professional and great to work with on the negotiation. We were pleasantly surprised at how easy everything went. We were so happy with our experience, that we went back and bought a second car 2 weeks later. I would recommend this dealership to anyone. We have bought a lot of cars over the years and have never had such a pleasant experience. Thank you Matthew, Leslie and thank you Broadway ... read more

Business response:

Thank you for your wonderful review. We truly appreciate your kind words. We here at Broadway Toyota-Scion want to stand out from other dealerships. We do this by providing excellent vehicles and focusing on making sure our customers are well-informed and completely satisfied. We want to let our customers know we truly appreciate them. We are pleased to know our goal was accomplished. Matthew and Leslie will be very happy to hear about your visit. Once again, thank you so much for your positive review. We are looking forward... read more

chichidula's profile image
chichidula 
14 years ago

Sayed was a very good sales associate. He was very polite, friendly, knowledgeable about cars, and he was willing to answer any question i was asking him. He made me to have a great experience buying my Toyota Rav 4. i would recommend Broadway Toyota for everybody. 

Business response:

Thank you for your wonderful review. We truly appreciate your kind words. We here at Broadway Toyota-Scion want to stand out from other dealerships. We do this by providing excellent vehicles and focusing on making sure our customers are well-informed and completely satisfied. We want to let our customers know we truly appreciate them. We are pleased to know our goal was accomplished. Sayed Hassanein will be very happy to hear about your visit. Once again, thank you so much for your positive review. We are looking forward to... read more

MrV's profile image
MrV 
14 years ago

We had a great experience working with Heather to buy our new car. I had originally begun my search with the Costco auto buying program but was quickly able to negotiate a far better deal through the internet sales department. As we exchanged emails to negotiate price and find exactly the car we wanted, Heather was prompt and courteous and took good care of us throughout the process. Buying a car from the "sharks" that work the sales floor can be a grueling experience. Heather and the internet sales dept. were much more plea... read more

Business response:

Thank you for your positive review. We here at Broadway Toyota-Scion believe in making sure our customer's experience is as easy and enjoyable as possible. We believe in being informative, professional and helpful. We like to go the extra mile to make sure our customers are completely satisfied. We strive to not only provide our customers with great service, but to also build lasting relationships. Through our actions, we want to let our customers know they are valued. We are very pleased to hear we accomplished our goal. He... read more

Frequently asked questions about Toyota of Portland

How is Toyota of Portland rated?

Toyota of Portland has a 4.4 star rating with 8,643 reviews. 

When is Toyota of Portland open?

Toyota of Portland is open now. It will close at 9:00 p.m.