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Toyota of Portland

4.4

About this business

Location details

55 NE Broadway St., Portland, OR, 97232, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 9:00 p.m.
Tue9:00 a.m. to 9:00 p.m.
Wed9:00 a.m. to 9:00 p.m.
Thu9:00 a.m. to 9:00 p.m.
Fri9:00 a.m. to 9:00 p.m.
Sat9:00 a.m. to 9:00 p.m.
Sun10:00 a.m. to 8:00 p.m.
4.48,643 reviews
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SGage's profile image
SGage 
14 years ago

Ian was wonderful. He was friendly and accessible and patient. I prefer sales that aren't hardcore, but instead are thoughtful and respectful, allowing me to understand the features of what I'm looking at but truly allowing me to decide what's best for me without the big push for more bells and whistles or obviously trying to upsell me. I knew generally what I wanted, had done a lot of research on my own and wanted to look at a couple of things. He spent tons of time and answered a lot of questions, and then was patient as I... read more

Business response:

Thank you for your wonderful review. We here at Broadway Toyota-Scion believe in creating a comfortable atmosphere for our customers. We believe in being informative, professional and helpful. We like to go the extra mile to make sure our customers are completely satisfied.Our staff takes great pride in its work and loves to make sure customers are 100 percent satisfied. We don't want to meet expectations. We want to exceed them. We are very pleased to hear you enjoyed your visit to our store. Ian will be very happy to hear ... read more

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pictax 
14 years ago

Sayed did a great job of making my used car purchase efficient, friendly, and hassle-free. No games or gimicks. I brought in my research and what I believed to be a fair price for a great used car... and he went to bat to negotiate & get me the the deal I asked for. Thanks Sayed! 

Business response:

Thank you for your wonderful review. We appreciate your taking the time to visit our store and share your experience. We also appreciate your compliment toward our staff. Sayed will be very happy to hear about your visit. At Broadway Toyota-Scion we strive to exceed expectations and stand out from other dealerships. We want to be honest, informative and helpful. Our customers are valuable to us. And through our actions, we want to let them know we truly appreciate their business. We want go above and beyond to make sure our ... read more

melnickr's profile image
melnickr 
14 years ago

I have purchased numerous cars from Rod Shogren and will continue to do so. He is friendly, honest and knowledgeable. After purchasing the cars, Rod always follows up by personally calling to insure everything is good. Broadway Toyota is lucky to have him. 

Business response:

On behalf of Broadway Toyota-Scion, we truly appreciate your wonderful review. Thank you for your kind words regarding our staff. Rod Shogren will be very happy to hear about your visit. At Broadway Toyota-Scion, we strive for excellence. Our staff takes great pride in its work. We want to provide excellent customer service. We want to be honest, informative and willing to go great lengths to make sure our customers are satisfied. We are pleased to learn you had an enjoyable experience at our dealership. We appreciate your t... read more

ldubtruck's profile image
ldubtruck 
14 years ago

i was very pleased with Sayed, he was very informative on vehicles and made my wife and i very comfortable from the start. we felt in good hands as Sayed helped us thru every step of the buying process. Do to their outstanding customer service, i would gladly recommend Sayed & Broadway Toyota in a heart beat. thanks Sayed and Broadway toyota! we are really happy with our tundra! lance & jen 

Business response:

Thank you for your wonderful review. We here at Broadway Toyota-Scion believe in high-level customer service. We strive to make sure our customers are completely satisfied. Through our actions, we want to let our customers know they are valued. We want to go above and beyond. Our goal is to make sure our customers have an incredible experience at our dealership. We truly appreciate that you took the time to visit our dealership and share your experience. Sayed will be very happy to hear about your visit. Thank you again for ... read more

zartulee's profile image
zartulee 
14 years ago

It is great to buy front Broadway Toyota-Scion. Sale persons are friendly. It is surprise to my wife and I that it took less time than we expect to work with a sale person to get the Truck we are looking for and work through the agreement and the price we think are fair. 

Business response:

Thank you for your wonderful review. We here at Broadway Toyota-Scion believe in creating a comfortable atmosphere for our customers. We believe in being informative, professional and helpful. We like to go the extra mile to make sure our customers are completely satisfied. We strive to not only provide our customers with great service, but to also build lasting relationships. Through our actions, we want to let our customers know they are valued. We are very pleased to hear you enjoyed your visit to our store. Once again, t... read more

barneycoil01's profile image
barneycoil01 
14 years ago

I am a new-car junkie and have had six since in this millenium. However, I always have purchased from a friend in the business who operates a small used-car operation but had connections at new-car stores. This time, I dropped into Broadway Toyota just to look at cars and met Ian Cour, who took his time and showed me several cars even though I had no intention of buying from him. His approach and demeanor was so relaxing that after a while, I decided, what the heck, and bought a car from him. It was a an eye-opening experien... read more

Business response:

Thank you for your wonderful review. We appreciate your taking the time to visit our dealership and share your experience. We here at Broadway Toyota-Scion enjoy providing high-quality service for our customers. Our employees take pride in their work and strive to leave a lasting impression. We want to be patient,informative and helpful. We are pleased to hear we accomplished our goal. We're also pleased to know your experience was an enjoyable one. Ian will be very happy to hear about your visit. Thank you again for your po... read more

PDXHoyt's profile image
PDXHoyt 
14 years ago

The last car I bought was over 10 years ago at a different dealership, I was expecting some high-pressure sales on the car. I knew what I wanted but was still very nervous about trading my old Rav in for a new one. Having used the Broadway Toyota Service department for over 15 years, I contacted Matt via the dealership internet to see if they had the specific Rav/4 Sport model that I wanted. He was very helpful and patient via email. On April 8th, Matt notified me that the car had arrived on the lot. On Saturday, I went down... read more

Business response:

Thank you for your wonderful review. We here at Broadway Toyota-Scion believe in creating a comfortable atmosphere for our customers. We believe in being informative, professional and helpful. We like to go the extra mile to make sure our customers are completely satisfied. We strive to not only provide our customers with great service, but to also build lasting relationships. Through our actions, we want to let our customers know they are valued. We are very pleased to hear you enjoyed your visit to our store. Nikki and Mat... read more

JeffNemish's profile image
JeffNemish 
14 years ago

I emailed the dealership on a used car I saw online, Kenny returned my call and answered all my questions. When I arrived that car had been sold but Kenny showed me multiple vehicles that were exactly what I was interedted in. No pressure and very helpful. The red tag price was good and we didn't have to haggle, he even filled the gas for me before I left. We did have one issue where the check engine light came on durng the drive home. The dealership was most helpful, repaired the problem at no charge and gave us a free loan... read more

Business response:

Thank you for your positive review. We here at Broadway Toyota-Scion take pride in being able to stand out from other dealerships. We do this by paying attention to detail, being informative and making sure our customers are completely satisfied. We like to go the extra mile and make an impression. We strive for excellence in customer service. We are very pleased to hear you enjoyed your visit to our store. Kenny will be excited to hear about your experience. Once again, thank you so much for your wonderful review. We hope t... read more

pdxclarkes's profile image
pdxclarkes 
14 years ago

Very happy with our sales experience with Ken Scott. He was very attentive, not too pushy, but willing to show us used and new cars. We eventually decided on a new Sienna but again he was very open to showing us the whole line of cars from top trim and price to the bare bones version. George, the sales manager, was also very accessible and genuinely happy to have us as customers. We have had several Toyotas before this and have had all our service done at Broadway Toyota. We are long standing customers and this sales experie... read more

Business response:

Thank you for your positive review. We here at Broadway Toyota-Scion enjoy providing high-quality service for our customers. Our employees take pride in their work and strive to leave a lasting impression. We want to be patient,informative and helpful. We are pleased to hear we accomplished our goal. We're also pleased to know your experience was an enjoyable one. Ken will be very happy to hear about your visit. Thank you again for your positive review. We hope to help you again in the future. Please visit us on Facebook and... read more

Frequently asked questions about Toyota of Portland

How is Toyota of Portland rated?

Toyota of Portland has a 4.4 star rating with 8,643 reviews. 

When is Toyota of Portland open?

Toyota of Portland is open now. It will close at 9:00 p.m.