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Toyota of Portland

4.4

About this business

Location details

55 NE Broadway St., Portland, OR, 97232, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 9:00 p.m.
Tue9:00 a.m. to 9:00 p.m.
Wed9:00 a.m. to 9:00 p.m.
Thu9:00 a.m. to 9:00 p.m.
Fri9:00 a.m. to 9:00 p.m.
Sat9:00 a.m. to 9:00 p.m.
Sun10:00 a.m. to 8:00 p.m.
4.48,721 reviews
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1rhino's profile image
1rhino 
15 years ago

I was referred to Broadway Toyota from a friend of mine who had purchased several vehicles from them. The experience was that of Nordstrom. I would recommend Broadway to anyone who wants to purchase a Toyota vehicle. You wont be disappointed! Sincerely, P Reed 

Business response:

Thank you very much for your kind review. We are happpy to hear your experience with us was an outstanding one. Our goal at Broadway Toyota-Scion is to go above and beyond and provide our customers with a quality experience. I will inform Heather Jensen of this review. She will be happy to know you walked away pleased with your experience. Thank you so much for your review and we hope to help you again in the future. Please visit us on Facebook and Twitter as we have many specials going on exclusively for our followers! http... read more

GREG WHITMORE's profile image
GREG WHITMORE 
15 years ago

We walked in with a newspaper ad asking to see some of the 41 Camry's advertised at $18,977.00. Bruce greeted us just outside the dealership and showed us the car we were wanting to purchase. We chose a color (magnetic gray) and took a test drive. Bruce went over all of features and after the test drive asked if we were interested in purchasing it. We said yes and that we were in a hurry because we had a lot errands to run that day. The paperwork was painless and we were in and out in 2 hours. Bruce was very personable and p... read more

Business response:

Dear Greg Whitmore and Carol Baker, Congratulations on your new Camry! Thank you for taking the time to write this fantastic review. We are pleased to hear you had such a great experience at Broadway Toyota. Please follow us on Twitter and become a fan on Facebook to receive exclusive discounts for future visits! Facebook - http://on.fb.me/boXsvZ Twitter - https://twitter.com/BroadwayToyota Don't hesitate to stop by and see us soon! Traci Stuart Customer Relations tstuart@broadwaytoyota.com 

debloewer's profile image
debloewer 
15 years ago

Bruce was great. He was very friendly and knowledgeable. There was no high pressure salesmanship. He took the extra time to show me how some things in the car worked. He even got another salesperson to set up the Blue Tooth. His supervisor helped out with the financing. 

Business response:

Dear Debloewer, Thank you for this positive review on DealerRater. We appreciate you taking the time to give us feedback on our customer service. Please follow us on Twitter and become a fan on Facebook to receive exclusive discounts for future visits! Facebook - http://on.fb.me/boXsvZ Twitter - https://twitter.com/BroadwayToyota Please do not hesitate to come back soon! We look forward to seeing you again in the future. Regards, Traci Stuart Customer Relations tstuart@broadwaytoyota.com 

AmeliaBrown's profile image
AmeliaBrown 
15 years ago

My husband and I aren't known to be fans of the car buying experience. I've even investigated using a car broker to avoid the process, so I thought it was worth sharing that our experience at Broadway Toyota changed all that for us. It was pleasant, simple and relatively fast. This is our first Toyota purchase. We had been looking at a variety of makes and models, so we didn't want through with our mind made up. We were initially greet by a nice, young guy named Zeph Mattey, who had a very direct, but calm style, which we li... read more

Business response:

Dear AmeliaBrown, We really appreciate this very positive review of our dealership. All of us at Broadway Toyota would like to congratulate you on your new car! We are glad to hear your experience was a pleasant one. Please follow us on Twitter and become a fan on Facebook to receive exclusive discounts for future visits! Facebook - http://on.fb.me/boXsvZ Twitter - https://twitter.com/BroadwayToyota We are here to help in any way possible. Please feel free to come by soon! Regards, Traci Stuart Customer Relations tstuart@bro... read more

RainbowTurtle's profile image
RainbowTurtle 
15 years ago

Ron the sales person was excellent! He was patient, answered all of our questions, acted quickly for us to take delivery of our new car and spent time showing us different features of the car. Pete was the manager and was extremely helpful and made our transactions very smooth. Dean was the credit manager and was also very pleasant, helpful and the transaction went very smoothly. The car is beautiful and we feel like we were treated with respect and everyone was very helpful. We also felt like we had a very good price for ou... read more

Business response:

Dear RainbowTurtle, Thank you for your amazing review of our dealership! Congratulations on your new Camry! We appreciate how you took time out of your day to write us a review. We really do enjoy feedback of our customer service. Please follow us on Twitter and become a fan on Facebook to receive exclusive discounts for future visits! Facebook - http://on.fb.me/boXsvZ Twitter - https://twitter.com/BroadwayToyota Don't hesitate to stop by our dealership in the future! Regards, Traci Stuart Customer Relations tstuart@broadway... read more

Ed guerra's profile image
Ed guerra 
15 years ago

My wife and I live in So-Cal and bought a truck for our daughter and son in law who live in the portland area for a surprise Xmas gift over the phone with Rod Shogren. I shopped So-Cal then all over portland and Rod made it happen. We got the best deal and Rod went above and beyond in every way. I flew down and he helped us pull off "the" most amazing surprise. When my daughter saw the truck wrapped in ribbons and bows the tears started flowing! Everyone we dealt with at broadway Toyota was friendly and professional. I highl... read more

Business response:

Dear Ed guerra, Thank you for taking the time to write this fantastic review of Broadway Toyota. We are very pleased to help you pull of such a great surprise for your son in law and daughter! We also appreciate your recommendation of our dealership. Please follow us on Twitter and become a fan on Facebook to receive exclusive discounts for future visits! Facebook - http://on.fb.me/boXsvZ Twitter - https://twitter.com/BroadwayToyota Thank you again for the great review. We hope your daughter and son in law enjoy their new tr... read more

ng9's profile image
ng9 
15 years ago

Rod was awesome. My dad suprised me with a new tacoma and Rod went ubove and beyond. I was totally suprised, and he was all in on it! Everybody at Broadway was personable and friendly. They made the whole car buing process so easy. Thank you for making this special! 

Business response:

Dear ng9, We are happy to have helped your dad surprise you and hope you thoroughly enjoy your new Tacoma! Thank you for this amazing review of our dealership and hope you come back soon! If you would like to service your Tacoma at our dealership we have great offers on our Twitter and Facebook accounts! Just follow us or become a fan for exclusive discounts. Facebook - http://on.fb.me/boXsvZ Twitter - https://twitter.com/BroadwayToyota We appreciate your honesty in reviewing our dealership. Look forward to seeing you in the... read more

lschroedl's profile image
lschroedl 
15 years ago

All members of the team at Broadway Toyota were very personable, but also respectfully professional. I have been to several dealerships that try pushing same day sales, but I never felt that pressure here. Pros and cons were considered for all vehicles and features I was interested in. The negotiation process was not intimidating and I didn't feel pressured into anything I was uncomfortable with. I feel like I was given a pretty good deal at the end of the day. 

Business response:

Dear lschroedl, Congratulations on your new car! Thank you for providing us with some feedback in regards to our customer service. We are pleased to hear you had such a great experience! Please follow us on Twitter and become a fan on Facebook to receive exclusive discounts for future visits! Facebook - http://on.fb.me/boXsvZ Twitter - https://twitter.com/BroadwayToyota We welcome you back to Broadway Toyota anytime and look forward to seeing you soon. Regards, Traci Stuart Customer Relations tstuart@broadwaytoyota.com 

albeard's profile image
albeard 
15 years ago

Heather was pleasant and easy to work with. She helped with all aspects of my transaction. Heather also was attentive toward the little details, and made the entire process go smoothly. She also offered to pick me up at my home to take delivery of my new Highlander. Heather also followed up in the days afterward to make sure I was satisfied and if I had any concerns or questions. 

Business response:

Dear albeard, We are pleased to hear you had such a great experience at Broadway Toyota! Congratulations on your new Highlander! Thank you for taking the time to write this review of our dealership. Please follow us on Twitter and become a fan on Facebook to receive exclusive discounts for future visits! Facebook - http://on.fb.me/boXsvZ Twitter - https://twitter.com/BroadwayToyota We look forward to seeing you in the future and hope you enjoy your new car! Regards, Traci Stuart Customer Relations tstuart@broadwaytoyota.com 

Frequently asked questions about Toyota of Portland

How is Toyota of Portland rated?

Toyota of Portland has a 4.4 star rating with 8,721 reviews. 

When is Toyota of Portland open?

Toyota of Portland is closed now. It will open at 9:00 a.m.