Toyota of Portland's cover image
Claimed

This profile has been claimed by the business owner or representative.

Toyota of Portland

4.9

About this business

Toyota Dealership In Portland, OR, Serving Hillsboro – Toyota Of Portland If you are considering a new or used vehicle, or you need help to maintain your vehicle, Toyota of Portland invites you to visit Toyota of Portland. When you visit our dealership, located at 55 NE Broadway St. in Portland, you will be greeted with a warm welcome. We place a high value on our customers' satisfaction, whether you shop on our website or at our dealership location. Our website offers the tools you need to find detailed information about e... read more

Location details

55 NE Broadway St., Portland, OR, 97232, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 9:00 p.m.
Tue9:00 a.m. to 9:00 p.m.
Wed9:00 a.m. to 9:00 p.m.
Thu9:00 a.m. to 9:00 p.m.
Fri9:00 a.m. to 9:00 p.m.
Sat9:00 a.m. to 9:00 p.m.
Sun10:00 a.m. to 8:00 p.m.
4.96,694 reviews
Select a rating
mel123345's profile image
mel123345 
14 years ago

We had a great experience at this dealership. They were friendly, professional and helpful. They were good salespeople, but not too pushy. If you know your stuff and know what you want, they will get you what you want for a good price with no hassle. Tim even went out of his way to program our cell phones into the bluetooth handsfree device and gave us a full tank of gas, which I don't think is usually included when you buy used. 

Business response:

Dear Mel, Thank you so much for your above review of your experience buying a pre-owned vehicle with us. With a reputation for being hard sellers, it's always good to hear that our sales people are not "pushy" but instead, helpful and wanting to do what's best for each of our customers. I especially enjoy hearing how any one of our sales people go above and beyond, such as Tim did with you, helping you with your cell phones and making sure you left the lot on a full tank of gas. Mel, please know that you can receive exclusiv... read more

natedawg779's profile image
natedawg779 
14 years ago

HIGHLY recommend Broadway Toyota. They are honest, and will truly help you get the best car, and the deal. My consultant, Rod Shogren, I cannot say enough good things about his customer service, he is a great guy! Throughout the entire process I felt I could call him anytime with any question, and he would ALWAYS have a helpful answer/solution. If you choose to buy through Broadway, definitley ask for Rod. I bought a Scion TC, and wouthout a doubt Broadway sold me exactly what I was looking for. Several times Rod, and everyo... read more

Business response:

Dear Nate, Thank YOU very much for purchasing your new car at our dealership and for taking the time to write about your very pleasant and positive experience with us. I am happy to hear how well Rod helped you out and was always there with the answer or solution you needed. We will be sure he knows that you were such a satisfied customer. Please know too, Nate, that you can receive additional, exclusive discounts by becoming a follower of ours on Facebook and Twitter. Facebook - http://on.fb.me/boXsvZ Twitter - https://twit... read more

bitrexusa's profile image
bitrexusa 
14 years ago

Buying a car from these folks was a great experience all around. Heather was friendly and helpful in responding to my internet inquiry, arranging a test drive and appropriate follow up/reminders via email. She was not working the weekend that I had time to buy, but asked I work with Amelie, who met me right away- professional attitude, attire and straight forward friendly sales manner. She listened to what I wanted to do and got it done- no dithering around; she knew how to read her customer and adjusted to my desire to just... read more

Business response:

Dear bitrexusa, Thank you very much for posting this glowing review of your experience with our dealership. We are happy to be the breath of fresh air after having a less than pleasant experience elsewhere. I am so glad to know that Heather, Amelie and Connie were able to help you in such a professional and understanding manner, including knowing how important it would be to be done in time for Trick-or-Treating. Please note as well that you can receive additional discounts, exclusive discounts on products and service by bec... read more

SEportlandfamily's profile image
SEportlandfamily 
14 years ago

I had heard great things about Broadway Toyota, and was delighted to find it as efficient, thorough, honest, and wonderfully organized as I'd heard and hoped. Bryant was very attentive and conscientious, even watching Sponge Bob with our 6 year old in the playroom while we finished signing. And our Scion XB is a fantastic car--large, smooth, clean, good pick up, and, such an affordable luxury and a good interest rate from them. Thank you Broadway and Bryant! 

Business response:

Dear SE Portand Family, Thank you very much for your positive review of your car purchasing experience with us. Shopping with little ones is not an easy task and I'm glad to hear that Bryant was not only helpful while choosing a car but also in entertaining your 6 year old while you finished the last details. We definitely want our customer to feel 'at home' in our dealership. I'd like to also let you know that you can receive additional, exclusive discounts by becoming one of our followers on facebook and twitter. Facebook ... read more

Sameer_Kadam's profile image
Sameer_Kadam 
14 years ago

Our previous car shopping experiences had been stressful but with Broadway Toyota it was very very pleasant. We worked with Heather Jensen. I cannot say enough good things about her customer service and professionalism. We wanted a 2010 Prius. We did our research online and asked a few dealers for online quotes. Heather was very responsive and came in with the lowest quote. When we drove into the dealership, we kept thinking that there was going to be a catch. But there wasn't one. We had a car that we wanted to trade in but... read more

Business response:

Dear Sameer, Thank you very much to taking the time to write this glowing review of your car shopping experience with us. From beginning your search online to spending time at the dealership, it sounds like we were able to make your purchase a positive and very comfortable one to make. I am very glad to know how well Heather has been of assistance to you. It is our job to help during all steps, before, during and after, of the car purchasing experience. Please note that you can also receive exclusive discounts by becoming on... read more

Dennis42's profile image
14 years ago

Rod Shogren was the sales person I worked with and he is the very best. His attention to detail and my needs were second to none. He got me what I wanted at a very good price. I highly recommend you contact him if you are in the market for a Toyota or Sion. Connie Mah was the person who helped me with the financing a she was great. She was energetic and a real pro. She made the paperwork fast and easy and there was NO added supprises like extra fees. Both Rod and Connie offered me options to add to my purchase but there was ... read more

Business response:

Dear Dennis, Thank you very much for your excellent review of your experience at our dealership. It sounds like Rod and Connie did their jobs well, helping you make the right decision for yourself while letting you know of all of your options. Our goal is to have each one of our customers walk off of our lot happy, and it sounds like that is exactly what happened with you. Dennis, please know as well that you can receive additional, exclusive discounts by becoming one of our followers on Facebook and Twitter. Facebook - http... read more

rpellis's profile image
14 years ago

This was by far the best new car transaction i have ever participated in. Erika gave me a list of everything that i needed to complete the purchase and even picked me up from the airport. After completing the purchase she went through all the features of the truck and made sure that i was comfortable using them. Her follow up was excellent and i would highly recommend this dealership to anyone that is looking for excellent service both before and after the sale. 

Business response:

Dear R Pellis, Thank you so much for taking the time to write this very positive review of your car purchasing experience at our dealership. I am very happy to hear how well Erika helped you out and even went above and beyond by picking you up at the airport. It is our goal to have 100% customer satisfaction and I am glad to know that we succeeded with you. Please know, as well, that you can receive additional, exclusive discounts by becoming one of our followers on Facebook and Twitter. Facebook - http://on.fb.me/dDdjaq Twi... read more

Dozer's profile image
14 years ago

I looked at available vehicles on line, found the one I wanted and called Broadway Toyota. Amilie answered my call. I told her which vehicle I was interested in, she had it washed and ready when I arrived. We did the necessary paperwork, visited with the finance guy and drove away in my new Corolla. 

Business response:

Dear Dozer, Thank you so much for writing this positive review of your experience purchasing a new car with us. I am very glad to know that Amelie was able to help you in such a quick and pleasant way. Our goal is to make your transaction with us as simple as possible. Please know that you can also receive exclusive discounts by becoming one of our Facebook or Twitter fans. Facebook - http://on.fb.me/cBZM7A Twitter - https://twitter.com/BroadwayToyota Again, we truly appreciate your business with us. We look forward to the n... read more

Craig Jones's profile image
Craig Jones 
14 years ago

I really appreciated the time spent with Zeph Mattey. He was very knowledgeable and an excellent listener. Zeph answered all my question without hesitation. Zeph showed me several different models and guided me to the right car. I subsequently went back the next day and he fully explained the GPS system and the many great features of the Venza. He is a great addition to the sales team. Thank you, Craig Jones 

Business response:

Dear Craig, Thank you very much for taking the time to write this positive review on your purchasing experience at our dealership. Our goal is to make you feel as comfortable as possible and it sounds like Zeph was able to do that for you. I will be sure to let him know that you were a very satisfied customer. We know that a new car is not an impulse purchase and we want to make sure you are as informed as possible to make the best decision for your needs. I would like to also let you know that you can receive exclusive disc... read more

Frequently asked questions about Toyota of Portland

How is Toyota of Portland rated?

Toyota of Portland has a 4.9 star rating with 6,694 reviews. 

When is Toyota of Portland open?

Toyota of Portland is open now. It will close at 8:00 p.m.