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Trajector Medical
- Veterans Organizations
- Gainesville, FL
About this business
Location details
5950 NW 1st Pl Suite 200, Gainesville, FL, 32607, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
When I first filed my VA claim they contacted me and said that they would help me get my benefits. and I agreed, but they did not help me at all. The VA made the call for my benefits and I have recieved them. The VA has no attorney listed for me on their record. I did not recieve any additional increase as they have stated when they said I owed them a fee. something like 125 dollars times 5. well I agreed because I believed they were my attorneys. Now I find out that they are not and they are just a filing system. so now I f... read more
Tried to get Veteran Disability through them. Came onto this site to see if they were legit and found out that they will not be helping to get what we need. Then we tried to delete the profile we made through the customer service department and they never deleted it and barely answered any inquiries about getting rid of the account. We just want the account deleted at this point if no one will help us.
Business response:
***, thank you for your feedback. We take complaints like this seriously, and we apologize for your frustration. Please contact us today by ************** or ********************************** to discuss how we may be able to resolve your concerns.Trajector Medical
Trajector Medical has changed for the worse. I first used their services when they were Vet Comp, and I gave them an initial high rating. They helped me to file claims that had some success. And they charged me handsomely for their help. Once that initial success was achieved, and they had my money, follow-up was cast aside. They had people who were knowledgeable, caring, and experienced, and follow-up was their forte. Something happened as the people now involved have no follow-up, are inexperienced, and no longer care. The... read more
Trajector medical was a nightmare. Without my consult or my request to correct the terrible claim they prepared, I fired them for incompetence. They continued calling and harassing me for continuation of the claim. I have asked numerous times for closure of this now denied claim and a written release of service so that my claim may be pursued by professionals. There has been no response. Why are these people allowed to take disabled veterans hostage?
I had contacted them to use their service. I thought things were going good until it came time for my C&P exam. They called me to walk me through it all and I missed the call. Call them right back and the office was closed. Was told Id be given paperwork to submit as well. Never got that paperwork so I went into my C&P exam blindly. I also didnt have the paperwork. Couldnt get a hold of anyone for help. And then a year later they call me and say I owe them. I told them no way and they have called and harassed me since to inc... read more
In 2019 I use the services of Vet Comp and Pen for a VA increase. Now they go by the new name Trajector Med. As it states in the contract "If there is an Increase for the work we performed" "We will take it from the increase created by the work we performed". The companies work got me "NO INCREASE". Therefore, i have no reason to contact me. Since there was no increase I asked them to cancel my account and they said they would do so. It's been 4 years now in 2022 I was in a car accident and a VA claimed increase for me for V... read more
Business response:
*******, we develop medical evidence in support of disability compensation claims that a Veteran chooses to make and for which they are medically, legally, and ethically qualified. We only charge a fee when that medical evidence results in an increase in disability pay for a client.After further review of your case, we have updated your invoice. Your account and invoice has been updated. You will not be contacted about this payment again. We apologize for the trouble this may have caused and appreciate you working with us to... read more
Submitted several requests to terminate my agreement and they have yet to respond. Very unprofessional.
Business response:
Songho, our goal is to provide excellent client service while helping our Veterans receive all the benefits for which they are medically, legally, and ethically qualified. To address the concerns you raised, we evaluated your case and reviewed your feedback.As requested your account has been closed out and you have been sent an official closeout letter. You will not receive any more contact from us.If there is ever anything else we can do for you, please feel free to reach out to us at ***************************************... read more
I started with VCP in 2019, no issues, really straightforward, communicated well, and was helpful. Received an increase due to their assistance. Paid my bills to them on time and in full each time. When they switched to Trajector Medical, that is where it went downhill. Almost a full year of trying to get someone to contact me. All I got was random automated emails asking me the same information over and over. So I decided to pursue the claims myself without them, once I got a claim approved, that is when I started to get co... read more
Business response:
Our goal is to provide excellent client service while helping our Veterans receive all the benefits for which they are medically, legally, and ethically qualified. To address the concerns you raised, we evaluated your case and reviewed your feedback. We are working to reach an amicable solution and below is a summary of our efforts to date.We want to verify the accuracy of the invoice that was sent to you. Without your VA Rating Decision Letter, we are unable to determine if the services we provided supported an increase in ... read more
Worst organized company ever.They run a sloppy call center out of *************** and never respond to me.If youre an executive with Trajector Medical please call me before I tell the world how incompetent your company is.
Frequently asked questions about Trajector Medical
How is Trajector Medical rated?
Trajector Medical has a 4.6 star rating with 17,402 reviews.
When is Trajector Medical open?
Trajector Medical is open now. It will close at 5:00 p.m.