Trajector Medical

Rebecca D. 

on BBB

2 years ago

This company has been harassing me for over a year. I thought they would be helpful in filing a claim. They sent me some documents and ask me some information. They then said that they would send me a packet and I would have to read it and if I was good with it that we can move forward. When I got the packet it was terrible. They were misspelled words even my name. The information was not correct. I immediately called them and said I did not want their services because I could do this myself. I have several emails telling th... read more

JD M 

on BBB

3 years ago

A complete rip-off and con-job. I had Trajector Medical file several claims for me with the VA due to my service connected disability. All but one claim was denied acct no nexus to service injury (very poorly written), In all, I received a 10% increase which I paid Trajector Medical in full. I did not appeal and my business with Trajector Medical was done.A year later, I had a surgery thru the VA acct my service related injury. As a result, the VA automatically increased my rating. Shortly after that, Trajector Medical shows... read more

Enrique H. 

on BBB

3 years ago

I feel like it is not worth it, If you put some effort into learning the process and look for free information on the internet, you can do most of it yourself. I told them what I was going to file for and they basically copy pasted that onto an intent to file which I could have done myself. The form they had me turn in was lacking information so a VA representative had to call me to make a more detailed intent to file because the one these guys turned in was all messed up. They also sent a video explaining a C&P exam which I... read more

Misty W 

on BBB

3 years ago

I am disappointed in Trajector Medical ***************************************************************** A person at the VA suggested I reach out to them to see if I qualify for comp and pen. Found out the person will get a referral fee.I worked harder for Trajector inputting nonsense into a data base and received no direction from my battle ****** I get paid for doing a job and didn't need another. Supposedly they started working in teams and only heard from a person once after that. I requested a certain worker and never r... read more

Cyndi W 

on BBB

3 years ago

I was very weary of using Trajector Medical, I was told that they were called Vet Comp and Pen but they changed their name. I was told from the beginning and multiple times that this wasnt fraudulent and they wanted to make valid accurate claims. I asked multiple times how I could upload my records for them to look and see the supporting documentation that I had. I was sent an email with links to 7 different surveys about my disabilities, I didnt quite understand why I was sent a survey asking me to rank each disability a ce... read more

RIVIAN S. 

on BBB

3 years ago

Very unhappy with this compact tried several times to cancel service and they refuse to contact me. I emailed and called them I signed up on July 19, 2022 and was trying to cancel on July 25. They do not answer the phone but when they do they tell you the team will reach out to you. I have not filed my va claim have not talk to anyone at all but Im getting the run around my next step is my congressman. This company is horrible I should have done my research. 

Oscar M 

on BBB

3 years ago

I was referred to this company by a friend. Initially everything seemed fine. They submitted several claims and 1 was approved. I paid the invoice fee. Then on April 5, 2022 I requested to cancel my contract. I got an email April 11, 2022 stating they received the request. It is now July 28, 2022 and I still haven't received a cancelation letter. When I call to check on the status I'm told IT is working on it. When I requested to cancel services I submitted all the documents they requested. I am now going on 4 months and sti... read more

Yewande M 

on BBB

3 years ago

Please AVOID this company at ALL costs! They are currently trying to ******* me into paying for services that they did not render me. They started off wonderful and got me a 10% increase (which I self-notified) after that, they NEVER sent an invoice; I should have known that was a RED FLAG. I JUST received the invoice for that increase in May 2022, about 1 year and some months later. Shortly after my initial increase, they started working on the "next strategy" but never actually delivered it. I called on and off for 7 month... read more

Morgan M. 

on BBB

3 years ago

This company lied to me from day 1. I was told in the very beginning that they become my POA to speak to the VA for me and they take my password and will file the claim for me all I need to do is submit my medical file and and answer there questions and discuss my claims over the phone. That was not the case. They sent me a paper to fill out for ptsd and didn’t even proof read it when I filled it out. They told me don’t talk about how I feel and then a day later told me my claim was ready to submit and sent me a how to video... read more