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Trajector Medical
- Veterans Organizations
- Gainesville, FL
About this business
Location details
5950 NW 1st Pl Suite 200, Gainesville, FL, 32607, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
this company is predatory. yes they will get you the increase you want but they will purposely fill out the wrong paperwork to charge you extra money. from the other reviews i've read it seems like this is happening quite frequently. they tell you at the beginning that you will pay 5 times the amount of your increase they get you. for me that totaled $7200, which was agreed upon. they then tried to sneak in another $450 and it took quite a bit of fighting and 3 reps later for them to tell me what it was actually for. come to... read more
Business response:
Hello, ******. We sincerely apologize for not meeting your expectations during your experience with Trajector Medical. Our utmost goal is to provide professional medical evidence development services to improve the lives of Veterans, assisting them in identifying potential VA disability benefits that they medically, legally, and ethically qualify for. We deeply appreciate your trust in our services and the opportunity to support you in obtaining the benefits you deserve. We want to clarify that the medical evidence prepared ... read more
If I could leave less than a 1-star review, I would. This company is a joke they have no communication with each other. I was always having to remind them of our previous conversation because they failed to take any notes. You're constantly getting calls from individuals who speak very poor English and are reading off of a script. The second you ask them a question not covered in their script they have no idea how to answer. All they do is fill out the claim form required by the VA (had I known this is it I would have done i... read more
Business response:
Hello, ****. We sincerely apologize for any shortcomings in our services and for not meeting your expectations. At Trajector Medical, we are committed to improving the lives of Veterans by providing professional medical evidence development services. We understand that our services encompass much more than just medical evidence development, and we are dedicated to offering comprehensive support to help Veterans identify potential VA disability benefits they medically, legally, and ethically qualify for.As we continue to grow... read more
After getting service connectio after 12 years On my own Trajectory promised to get me 100% The Salesmen lied on the phone about how much you have t pay them. I was claiming Sleep Apnea which the VA approves automatically. Thay failed to get me 100% they got me a 10% increase for a diagnosis that puts my Total disabilities at 120% I only get paid 80, and now I have to give these people almost an entire month of my Salary. If I had gotten 100% they would have taken any Backpay and more. They're ripping off vulnerable Veteran'... read more
Business response:
Dear Aaron, We sincerely apologize for the difficulties you have encountered while attempting to address your invoice matter. We understand that there may have been challenges in verifying your invoice and comprehending our fee structure. As outlined in the agreement you previously signed, you acknowledged our fees in the event of a successful outcome for your claims. Specifically, our fees are equivalent to five times the increase you received prior to the claims being submitted. Furthermore, if any backpay or retro pay is... read more
DONT DO IT. They dont call back. They have the worst customer service and will not work for you. Total scam company and most CSRs dont speak clear English. The whole We dont charge unless you get a service benefit. Lies, they were charging me before the VA finally gave me a 10% increase. Once you have a rating they wont work with you on appeal process or anything. You are an inconvenience to them. I had to tell them until you do your job I wont pay. Finally I got a supervisor who is attempting to try to make better. Golf Tea... read more
Business response:
**************. We genuinely understand your frustrations, and we sincerely apologize for not meeting your expectations. We want to emphasize that one of the benefits of choosing Trajector Medical is our commitment to not charging any up-front fees. You only pay ** if you receive an increase in your VA disability pay; otherwise, you don't owe ** anything.We acknowledge that there may have been some miscommunication, and we apologize for any confusion caused. As explained, to ensure we can provide the best assistance going fo... read more
This is a very unethical organization. They are interested in only the money. The veteran is a necessary step in lining their pockets. I received an invoice before I was notified by the VA of my disability increase. Like vultures circling. They tack on a supplemental fee that was a total surprise. There are multiple other organizations out there that are equally qualified including AmVets and DAV that dont charge any fees. Vet Comp&Pen was not a terrible company. You could speak to and understand their counselors. When they ... read more
I used this company and got and increase, but later regretted it , when I found that another company only charged 30% of the retroactive pay recovered, not 5 times the amount! Knowledgeable company, but a complete RIP OFF!!!!! SHAME ON ME FOR NOT DOING MY HOMEWORK :-( LOOK UP THE OTHER GUYS THAT DO 30%
They will not communicate with you at all outside of pre-generated messages. Whenever you do talk with them they act like your concerns are no concern of them. This company in my experience cares not a bit about the veteran's they claim to be assisting. I understand they are a private company but the lack of communication from them when you try and talk to them is insane and they just keep automatically generated messages coming, it feels like it's borderline harassment at times.
Dont use this company. I went from 60% to 90%. They sent me an invoice for ***** dollars that I started paying for 2 months. Then they send me a different invoice for ***** dollars saying I had another increase. What increase in benefits are they talking about. I will be stopping all payments to this company. until I get legal advice. They cant just raise the bill for no reason.
Stay away from this company! They take advantage of veterans in need. They provide no service other than filling out paperwork and they charge a ridiculous amount, I got 70% then an increase to 80% and they want my entire VA check for 5 months. Veterans and service members please do not do business with them.
Frequently asked questions about Trajector Medical
How is Trajector Medical rated?
Trajector Medical has a 4.6 star rating with 17,525 reviews.
When is Trajector Medical open?
Trajector Medical is closed now. It will open on Monday at 8:00 a.m.