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5950 NW 1st Pl Suite 200, Gainesville, FL, 32607, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 10:00 a.m. to 7:00 p.m. | |
| Sun | Closed |
I was told they would request 20% of what i got back and at the end they requested more than my actual VA percentage. It’s unfair and i asked how did this happen and they couldn’t answer me. I won’t be recommending them to anyone
Business response:
Hi Daitannah, thank you for sharing your experience. Our Client Experience team will be in touch soon. Weve also sent a text with contact info if you'd like to reach out now. ****** R
I will never recommend Trajector Medical. The support I got was horrible, I had to re-write 90% of the work. The team did not listen to anything I had to say. The bigger increase that I got was solely based on what I re-wrote.
Business response:
Hi ******, thanks so much for sharing your thoughts. Our Client Experience team will reach out soon, and weve also sent a text with contact info if youd like to connect sooner. ******* B
I experienced both disappointment and frustration since I signed the contract with Trajector Medical. The first problem I had was the language barrier. Once I signed the contract, all subsequent phone conversations were with someone from the Philippines. I don’t have any problems with people from the Philippines, but they all have a thick accent and are hard to understand. I am hard of hearing, which has made it what they were saying. The second problem I faced had to do with the form 4130, which they filled out after doing ... read more
Business response:
Hi ****, thanks so much for sharing your thoughts. Our Client Experience team will reach out soon, and weve also sent a text with contact info if youd like to connect sooner. ******* B
I have been filing for VA Disability for years without success until my VA Medical team suggested I refile due to the creation of the recent PACT Act. I did in June 2024. A friend referred me to Trajector Medical in September 2024. Trajector Medical purports to help disabled veterans by preparing forms and reviewing medical records to create "medical evidence" to support disability claims. I signed up and then in October 2024 they submitted some VA forms and what they considered medical evidence. They submitted lay statement... read more
Business response:
Hi ********, thanks for your feedback. Our team will be in touch soon, and weve also sent you a text with contact details if youd like to connect sooner. ******* B
All they do is get your medical records and submit them. Then call 1 time per month to see if you have heard from VA. They tell you on the phone that they charge 25% of your backpay. They fail to tell you that they .bill you for 5 times the money you receive from the VA. They sent me an invoice for $8975. For 3 months of back pay and I’m assuming retraining my medical records. I refuse to pay that astronomical amount for submitting my medical records, I do not recommend this company
Business response:
Hello, ***** Thank you for your feedback. Our Client Experience Team will be in touch with you soon.-******* B
Trajector Medical Services appears to be genuinely concerned about helping disabled veterans get paid from the VA. The truth is, Trajector is more concerned about paying themselves five times the Veteran's award when the final decision is made by the VA claim. This amount is excessive and illegal. The VA Standards of Conduct, 38 C.F.R (Code of Federal Regulations) Section 14.632 (c) 5 and 6, defines companies charging high fees as "claims predator" businesses. Trajector is also an unaccredited company that preys upon vulnera... read more
Business response:
Hi, ******* I am sorry to see you are unsatisfied with us. I will have our client experience team reach out to you soon to discuss your concerns.-******* B
They haven't got me any percentage at all. I have questions and all they want to know what VA has sent me via E mail.
Business response:
Hello, ****, I am sorry to hear that you are frustrated with us, and as a result have left us a negative review. I will have our client experience team reach out to you soon so we can assist you with your concerns and work toward a resolution. ******* B
I was asked to complete a review after I talked to one of Trajector Medical’s agents. The call did not go well as I voiced my opinion. Initially they seemed very helpful compiling a list of basically everything that could have been possibly service connected. Unfortunately, all but two of those items out of a list of twenty or so conditions are being pursued by the VA as service connected. My left foot which was injured while serving in Panama and PTSD. All of the other conditions were immediately shot down by the VA without... read more
Business response:
Hi, ****** I'm sorry to hear that you're feeling frustrated and disappointed with your experience. I understand youve left a negative review, and I truly appreciate you bringing your concerns to our attention. Our Client Experience team will be reaching out to you shortly to better understand the situation and work toward a resolution.******* *.
BEWARE!!! THEIR SERVICES ARE PREDATORY!!!! Filed initial claim and received a 10 percent rating. When I inquired about filing an appeal, Trajector advised they no longer dealt with the appeal process. I paid their fee in increments and fulfilled my financial obligation. From there, I was on my own! I continued to fight independently and filed a supplemental appeal. After going to a plethora of private doctors’ visits and therapy, I continued to submit documents to the VA. It took about a year or so but I did in fact receive ... read more
Business response:
Hi, ******* I am sorry to hear that you are frustrated with us, and as a result have left us a negative review. I will have our client experience team reach out to you soon so we can assist you with your concerns and work toward a resolution.******* B
Trajector Medical has a 4.6 star rating with 18,210 reviews.
Trajector Medical is closed now. It will open at 8:00 a.m.