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Trajector Medical
- Veterans Organizations
- Gainesville, FL
About this business
Location details
5950 NW 1st Pl Suite 200, Gainesville, FL, 32607, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
They have failed me time and time again. I have had many issues that have cost me so much time and money. From failures on medical evidence provided, past one year to file, suppose to help with medical opinion but after filing and a denial they told me they cannot help with that claim because they do not have the medical team to handle it, continue failures of calling back n many others but they are a joke. I would not want any of my brothers or sisters to have to go through what I have gone through. Way better companies out... read more
the paperwork they filler out for me was TOTALY unprofessional. they kept pushing me to ************ and push it through and not read it so I did. then after all was done, i finally was able to print it out and see it and it was so embarrassing what they were saying and how it was said on almost every thing they entered, I called them up and yelled at them. they saw what they said and were sorry but it was to late, I had to call you the VA and recall the statements that I sent it, as of 3 weeks in now, they haven't been reca... read more
First of all there wasn't an agreement between us of what will be a total amount I should pay you all for my complete claims with the VA
Early morning busy. Afternoon too busy. You will get voicemail if you don't call early. They say they will call to follow up in a few days but the never call you back. They are not accredited by BBB. Watch your P's and Q's and stay on top of your case. They seem friendly and cooperative. The voicemail situation *****.
Business response:
******************. We are sorry to hear that you've been experienced difficulties getting in touch with us and that you feel frustrated with our voicemail system. We understand that your time is valuable, and we apologize for any inconvenience this may have caused.We want to assure you that we take your concerns seriously and are committed to providing you with the best possible customer service. We appreciate your feedback and will do our best to improve our communication with you going forward.While we are not accredited ... read more
Lied about whether they charge for the initial rating. In the contract it is written as you pay for the increase. I verbally confirmed that if I filed with them for my initial rating, they would only charge for subsequent increases. Then they charged me $10k for my initial rating.
I have tried in times pass to get my VA help and was told that they could not help me because I had no prior medical claims when I was on active duty in the army and the Army national guards Im excited about getting help and support from trajectory Medical Im hoping for things will get better for my life after serving six years of military service in our ************************* as 11 B infrantry soldier and 63B wheel Machanic
Business response:
******************. Thank you for your feedback. We remain committed to helping you receive the VA disability benefits you medically, legally and ethically qualify for! Thank you for your service!
Avoid this company!!!!They contract out a lot of their services. You initially get assigned to a 'case manager' to help you with your paperwork. The problem is, they are using work sites out of country, somewhere in *****. So your case manager only talks with you by reading a SCRIPT!! They're not able to answer most questions. They can barely hold a conversation in English. When you ask to speak with a supervisor, you get all kinds of evasive maneuvering. Don't waste your time. I also get the feeling that they flood BBB with... read more
This place use to be Vet ********** (VC&P) which came highly recommended to me and were successful at increasing my disability rating. They were on the ball, squared away and great at what they did with a personal touch. However this company called Trajector purchased the old VC&P. Please know that you will be working with people that read from a script and english is not their primary language. The call center they work out of is very loud and you will have ZERO personal connection with the person youre talking with, so ple... read more
This company hopefully means well, but clearly functions under blurred lines. Im reluctant to believe the ****** positive reviews are truly authentic. The contentious pattern Ive encountered at every junction resonates with the customary deflectionary response; upload your documents to the secure folder within the email! During the majority of my calls to notify them that I have submitted the requested documents on multiple occasions the representative will quickly attempt to deflect by inquiring where the documents were sen... read more
Frequently asked questions about Trajector Medical
How is Trajector Medical rated?
Trajector Medical has a 4.6 star rating with 17,525 reviews.
When is Trajector Medical open?
Trajector Medical is closed now. It will open on Monday at 8:00 a.m.