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Trajector Medical
- Veterans Organizations
- Gainesville, FL
About this business
Location details
5950 NW 1st Pl Suite 200, Gainesville, FL, 32607, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 10:00 a.m. to 7:00 p.m. | |
| Sun | Closed |
Please stay away from this company. The service they offer you could easily do yourself, or work through an accredited organization. The initial phone call they will seem friendly and helpful, then they hand you over to overseas call centers and any future communication is not helpful, just constant pestering.
Business response:
Dear Mr. Lamb, We regret hearing that your recent experience with our services did not meet your expectations. It is deeply concerning to us that you encountered communication issues and left feeling dissatisfied. Your feedback is invaluable, and we greatly appreciate the time you’ve taken to share it with us. Please know that we are committed to addressing your concerns and working to improve your experience moving forward. To that end, our Escalations team will be contacting you shortly to gather further details and dis... read more
Scam! I was invoiced $895 for a claim they didn’t assist me with???
Business response:
Dear Mr. Robbins, We want to express our sincere apologies that your recent experience with our services fell short of your expectations. We deeply regret that this has led to dissatisfaction, particularly regarding the issues you encountered with your invoice. Please know that your concerns are taken very seriously, and it is never our intention for any of our clients to feel let down by the quality of service we strive to provide. We greatly value your feedback, as it plays a crucial role in helping us improve and serve o... read more
Did nothing but tell me how to file for my va benefits not a lot of help otherwise
Business response:
Dear Charles, We want to extend our sincerest apologies for the fact that your recent experience with our services did not meet your expectations. It is disheartening to hear that you feel unsupported by our team, and we deeply regret that our efforts to provide an inclusive and diverse service experience have fallen short in your case. At Trajector Medical, we take all feedback very seriously, as it helps us to continuously improve and serve our clients better. Your concerns are not only important to us, but they also pro... read more
Hello my name is **** and I am a disabled **** veteran. Which for years was only receiving 10% disability from the government for numerous ailments in which I didnt know how to go about getting my disability increased. After receiving many emails from many different agencies offering me help with getting my disability increased I opened the Trajector medical website. Once they noticed that I was looking at their website I received a call from them and they promised me help at 2% repayment once everything was completed and ev... read more
Business response:
Dear ****,We sincerely regret that your recent experience with our services did not align with your expectations, and we are genuinely sorry that you feel unsupported by our team. We take your feedback very seriously and want to address not only your concerns about our services but also your feelings towards our commitment to diversity and inclusion.Your opinion is incredibly valuable to us, and we truly appreciate the time you've taken to share your thoughts. Please know that we are committed to making things right and woul... read more
At first, I received calls about once a month from different customer service **** saying that they would be handling my case. I went about a month without hearing from Trajector Medical and then they started calling everyday claiming to be interested in my health and well-being and the results of my VA claim. I told them that I found out that the *** would have helped me for free and I wanted to discontinue working with them. The *** I spoke with stated that she understood. I also asked for an invoice to be sent to me. As o... read more
Business response:
Dear ******,We were deeply concerned to hear about your recent experience with our services and that it fell short of your expectations. At Trajector Medical, we take great pride in the quality of care and support we provide to all our clients, and it is truly disheartening to know that you have been left feeling unsatisfied, particularly with regard to our services and diverse staff. Please know that your perception of us not being supportive is something we take very seriously, and for that, we sincerely apologize.Your fee... read more
Trajector Medical is a total ripoff. On the front end they claim in their advertisments and in the initial phone calls that they will "assist you in developing your case". The contract they have you sign however says something entirely different. Their "medical evidence collection team" is a call center somewhere in **** filled with ******** artists. If you choose to deal with these crooks you do so at your own peril. I intend to file a fraud complaint with the *************************************** on Monday morning, and I... read more
Business response:
Dear Mr. ********* deeply regret learning of your dissatisfaction with our services, and we extend our sincerest apologies for not meeting the high standards you rightfully expect from us. At Trajector Medical, we are committed to providing each of our clients with a consistently exceptional and supportive experience, and it is clear that we have fallen short in your case. For this, we offer our genuine apologies.Your feedback is invaluable, and we greatly appreciate your willingness to share your experience. It is through s... read more
Yes they were able to get me an increase, but it would have been nice to know that there are offices like your local DAV that are just as efficient and they Do Not charge you anything. The ********** is where you guys should really be sending Veterans if Trajector really wanted to look out for Veterans then theyd send them there instead of helping me then charging me over $10,000 *****************. IF YOUR A VET AND READING THIS PLEASE GO TO YOUR **************** AND GET THIS DONE AT NO CHARGE !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!... read more
Business response:
Dear *****,We are deeply sorry to hear about your recent experience with Trajector Medical, and we sincerely regret any frustration or disappointment you may have felt. Please accept our most heartfelt apologies for not meeting your expectations. At Trajector Medical, we hold ourselves to high standards of care and service, and it is clear that, in your case, we did not meet those standards. For this, we are truly sorry.Your feedback is incredibly important to us as it provides us with the insight we need to continuously imp... read more
They don't do anything but steal from vets. Great customer service for a place that does the bare minimum, you fill out paperwork they press send... now I owe them 4 grand... despicable
Business response:
Hi, ***** We sincerely regret hearing of your disappointment with our services and want to extend our deepest apologies for not meeting your expectations. At Trajector Medical, we strive to provide each of our clients with a consistently positive and supportive experience. It is evident that we did not meet this standard in your case, and for that, we are truly sorry.Your feedback is invaluable to us, as it helps us identify areas for improvement. We greatly appreciate your honesty in sharing your experience, and we are comm... read more
I had informed the company that I went through another company for my increase and not paying double for the same thing and they continue to send emails and text messages. I have already submitted the proper documentation showing what I needed for them.
Business response:
Hi, ******* We are sorry to hear that you have encountered issues with your invoice and that the finance team has continued to reach out to you. We would like to resolve this for you quickly, and have informed our Escalations Team of your concerns. They will be reaching out to you for more information.Regards,Trajector Medical
Frequently asked questions about Trajector Medical
How is Trajector Medical rated?
Trajector Medical has a 4.6 star rating with 18,210 reviews.
When is Trajector Medical open?
Trajector Medical is closed now. It will open tomorrow at 8:00 a.m.