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Trajector Medical
- Veterans Organizations
- Gainesville, FL
About this business
Location details
5950 NW 1st Pl Suite 200, Gainesville, FL, 32607, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 10:00 a.m. to 7:00 p.m. | |
| Sun | Closed |
Too many people call me. I don't like that. Why can't 1 person be incharge?
Business response:
Hi *****, thanks for your feedback! Our Client Experience team will be in touch soon. In the meantime, weve texted you contact info if you'd like to connect sooner. *******
I feel that you guys are rushing me. You haven’t even done nothing for me yet. All we did was putting in some paperwork and now you’re asking for a review. I feel that you’re rushing me to tell a story right now. I don’t know what’s going on? OK I don’t think a review right now is appropriate.
Business response:
Hi *****, thanks for sharing your thoughts! Wed love to help. A team member will reach out to you to gather more details about your experience as soon as they are able. Please be on the lookout for their outreach. -******* B
This company charges way too much for the service they provide. They help with initial paperwork and that's it. Everything else is left up to the veteran to do and there is a lot to the process. They also failed to provide a Medical Audit Report which is part of the agreement.
Business response:
Hi ****, thank you for sharing your experience. Our Client Experience team will be in touch soon. Weve also sent a text with contact info if you'd like to reach out now. ******* B
Do NOT use Trajector!!! Even though they helped me go from 20% to 40% (about $260) THEY WILL NOT leave you alone. I sent a copy of my decision letter to them. That's where they got the amount I owed ($2600). I agreed to pay $130/ month, thanked them for the help and told them I was done with them. I've been faithful in making my payments. Now, five months later, they are telling me they need a copy of the decision letter!! AND, since I told them I already sent it and I'm done with them, they won't take no for an answer. They... read more
Business response:
Hi ****, thank you for sharing your experience. Our Client Experience team will be reaching out shortly. Weve also sent you a text with information if youd like to connect sooner. ******* B
Make sure your questions are precise. I’m just trying to get a better understanding of their policies.
Business response:
Hi, **** We are unable to identify you as a customer however; we would like to connect and learn more. Please send us an email at ******************************************* This will ensure we can look into this matter promptly. -******* B
They want me to pay them before all the claims are done! Never again
Business response:
Hi *******, thanks for your feedback! Our Client Experience team will be in touch soon. In the meantime, weve texted you contact info if you'd like to connect sooner. ******* B
Trajector Medical told me I would only owe them $7500 if I got Greater than 50 percent decision from VA. I got 90 percent now Trajector is telling me I owe them 5 times the amount VA gave me they are taking advantage of veterans under the guise of helping them they are helping themselves
Business response:
Hi ******, thank you for sharing your experience. Our Client Experience team will be reaching out shortly. Weve also sent you a text with information if youd like to connect sooner. ******* B
This company has misled me from day one! Implied that they would send me to doctors to establish a NEXUS finding for my VA claims. Instead, they used my own, current medical records and simply used those to compile a terrible written, grammar/spelling error filled claim, in which I had to edit. One statement even claimed I was examined by a "Coroner", instead a Corpsman, as I stated in my statement. Then they told me they'd need a "couple weeks" to prepare the complex documents. 2 days later, they said they were finished. Th... read more
Business response:
Hi *****, thanks for your feedback! Our Client Experience team will reach out soon to assist you further. - ***** P
I contracted with Trajector for my Dad’s VA benefits. He received a 60% rating, which was great. However, one of the main reasons we went with Trajector is because we were told Trajector would also handle the appeals process. They have completely changed their policy and without informing us. I only found out they no longer handle appeals because I asked what we should do next if his pending claim were to be denied. I was shocked. There was no adjustment in their fee or even an apology… They are still drafting the commission... read more
Frequently asked questions about Trajector Medical
How is Trajector Medical rated?
Trajector Medical has a 4.6 star rating with 18,681 reviews.
When is Trajector Medical open?
Trajector Medical is closed now. It will open tomorrow at 8:00 a.m.