Trajector Medical

Anthony W 

on BBB

3 years ago

Terrible customer service and after reading other reviews, I'm not the only one that has had issues with the company. I would recommend to any veteran to avoid the overpriced services of Trajector. 

Joe A 

on BBB

3 years ago

I have tried since **** to get the VA to help. They turned me over to the treasury **** and they took my social security checks until my hospital bills were paid. I lived under a bridge and in a tent in the ***** for a year and a half. But When I heart Trajectory medical could help, I contacted them. I hear a loud noise in my ears for years. Trajectory medical walked me threw the paperwork and got the VA to get me hearing aides. My records from the military are scarce. You can see bits of writing on about half the records. I... read more

glenn y 

on BBB

3 years ago

Same as the other one star, started out with VCP and went down hill from there. I was already at 10% and my rating increased to 90%, they have been trying to take the whole 90%, which they did not earn, the last time I did math. Again trying to get money that is not owed! Requested a copy of my medical record that they did scan for me, it took three request and a threat to talk to a supervisor. I will not be recommending these folks to anyone, they need to get their act together. 

Thomas G 

on BBB

3 years ago

Avoid this company like the plague! Their so called "service" is extremely lack luster. The point of contact person, their "team" member, that they assigned to me, she NEVER answered her phone or returned my calls after leaving her a voicemail. (I didn't call her very often.) They had ***************** with their website; so I would fill out a form online for them & nearly get it finished, when suddenly I was unable to complete it! That happened more than once! Finally they printed out the forms & mailed them to me. I starte... read more

Steven F 

on BBB

3 years ago

I started off working with Veteran ********** (VCP) at first. They were great, then it became Trajector Medical and it was down hill from there. I got one increase using them, paid them off. Tried for another and it was denied by the VA. I was done trying to get anymore increases. Then Trajector Medical calls me one day and says they need my last decision letter. So I sent it to them. They replied that the one I sent is not the last one I got. I called the VA and had them send me the last 2 years of decision letters and sent... read more

Chris H 

on BBB

3 years ago

Total waste of money. The company did not do what it promised. There was no help provided other than filling out a form. They promised to "develop a compreshensive Medical Opinion addressing your symptoms, diagnoses and nexus to support VA Service Connection when applicable" and to "use our medical knowledge to evaluate all of the medical diagnostic codes..." among other things. Here's what they actually did - asked me to supply them with info about my conditions, then they cut and pasted what I sent them word for word into ... read more

chris b 

on BBB

3 years ago

The ********** firm was much better, however, this company has not helped with my claim at all, and when I asked them to withdraw from my case due to their lack of communication, they refused until they get a bill. My most recent claim was denied, so there is no bill. They were paid in full, more than they deserved, for the 10% claim for tinnitus. If you're a veteran, or your family is, consider the help from VFW, American Legion, Amvets or other ***************************** Do not enter into any agreement with Tragector, y... read more

John B. 

on BBB

3 years ago

Expensive for their services. Not everyone there is onboard with their policies. This happened to me, I gave a code so I would not have to use my SSN. I called and was asked for my SSN. I explained that I used a code and not my SSN. Me and that guy went around and around about that before I finally just hung up on him. I was told by what I will call a Battle Buddy Leader if I needed to talk to her send an email or ask for her. I sent an email, never called me. They keep asking for a screenshot from Ebenefits for information,... read more

Carl D 

on BBB

3 years ago

You get what you pay for. I tried a couple of VSO, no help, went at it alone, no help. TRAJECTOR helped me from zero percent to 50 percent. Took a couple years, and C and P exams. You have to be willing to be patient. Remember you are dealing with the ** government. Really. I was at Camp Lejune 2 years. Too bad diabetes is not included. I have a plethora of issues. TRAJECTOR is well worth a try.