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Trajector Medical

4.6

About this business

Location details

5950 NW 1st Pl Suite 200, Gainesville, FL, 32607, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.617,527 reviews
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Todd H's profile image
Todd H 
3 years ago

Could not contact when I needed to..no response for months..would not send me information in paper form..a lot of run around..AVOID.Go to you local people to help you. 

Horacio H's profile image
Horacio H 
3 years ago

This company has been contacting me non-stop after I requested cancellation of services and followed their protocol for doing so. They lie in their written agreement because they do not honor their end. This is what they do to disabled veterans. Before I even got any "package" developed, I asked to cancel services and they now contact me every chance they get. Calling, emailing, and not leaving me alone after I requested them to do even when I play by the rules. Very dishonest and predatory. I will be forwarding all future c... read more

Julia K.'s profile image
Julia K. 
3 years ago

I submitted a written request on 01/22/2022 to cancel all services with this company and have not received a reply. This is concerning since their agreement states services will be cancelled when the non-canceling party receives request. If the company never acknowledges receipt of request that was emailed to 5+ contacts, it sounds like the company is trying to get out of any responsibility to agree to reasonable cancellation requests. Now when I ****** the company it says "permanently closed" which happened overnight. Very ... read more

Business response:

The company continues to contact us despite cancellation of the account. Very unprofessional. 

Katherine M's profile image
Katherine M 
3 years ago

Theyre scammers I worked in there and got fired last Friday they just fired more than 500 people and giving them a paper to sign that they cant *** or have their unemployment benefits just so they can have their computer thats not even worth it. Also all your information is going to *************** and all over ***************** DO NOT TRUST IN THIS COMPANY they are not as transparent as they are trying to make u believe ???? 

Vincent M.'s profile image
Vincent M. 
3 years ago

I was referred to this company because I wanted to get help with submitting a claim to VA. They promised that they would get me in from of their professionals for exam, evaluations and prep for C&P exams. The only thing they did was wrote three statements, talked to me initially on the phone to explain what they would do for me and that was it. I received my increase because I went to my own doctors and submitted proof on my behalf and with the help of no one else. I retained all my correspondence with this company and they ... read more

Nicole M's profile image
Nicole M 
3 years ago

They screwed up my write up. Didn't call me before my C&P for hearing. The only reason I got 10% was because I talked to VFW who actually helped me. Yet they keep charging me money. Latest invoice for $2500 last one $703. 

Roger S's profile image
Roger S 
4 years ago

Upon retiring from the military in the spring of ****, I filed VA claims for disability associated with various conditions linked to my active duty.In the fall of ****, the VA ruled on my claim, giving me seven disabilities rated at 0% compensable and one disability rated at 10% compensable.In ****, due to the deteriorating condition of one of my 0% compensable ********connected disabilities, I initiated a claim to have the VA reassess its rating and asking for an increase in the conditions compensable amount. After the VA C... read more

Business response:

Thank you for sharing! We love seeing these success stories. We are honored to support provide you with personalized medical evidence to support your decision to pursue the VA disability benefits you medically, legally and ethically qualify for. 

Jeff S's profile image
Jeff S 
4 years ago

Used VCP for initial claim. After paying them for their initial services, I filed 4 new new claims on my own. VCP tried to **** me for consulting fees on new claims, stating they sent me a packet. I informed them I did not request a packet from them, nor did I receive or use the unsolicited packet they claimed they mailed **** spoke with 6 employees from VCP, explaining I did not use their services. VCP demanded I provide them documentation pertaining to my new claims.I refused to provide VCP with the document they requested... read more

Business response:

****, thank you for your feedback. We take complaints like this seriously, and we apologize for your frustration. Please contact us today by ************** or ********************************** to discuss how we may be able to resolve your concerns. 

Robert K's profile image
Robert K 
4 years ago

It has been 5 month now and no real progress yet. The medical review was completed over a month ago and they keep sending bogus emails every 2 weeks or so but there has been no progress. It would seem that for the money the collect at completion, there would be some urgency but I guess since most of their employees are in *************** they operate at their speed.Find a company that is more responsive to customer needs. 

Business response:

******, thank you for your feedback. We take complaints like this seriously, and we apologize for your frustration. Please contact us today at ************** or ********************************** to discuss how we may be able to resolve your concerns.Trajector Medical 

Frequently asked questions about Trajector Medical

How is Trajector Medical rated?

Trajector Medical has a 4.6 star rating with 17,527 reviews. 

When is Trajector Medical open?

Trajector Medical is closed now. It will open on Monday at 8:00 a.m.