This profile has been claimed by the business owner or representative.
5454 Walnut Ave, Chino, CA, 91710, United States
Get directionsHaving had experience with 2 other "skilled" nursing facilities I must say this place has been a godsend! We had Casa Colina to compare with which gave great care and had good rehab but it is more of a hospital setting so not much room to move about and not being able to have grandchildren visit was tough since age restriction was 14 and visitation hours were strict. Then Glendora Canyon was another to compare with and I took my dad out and straight to the hospital after sharing pictures of his lack of care with his Dr who... read more
Business response:
We are ecstatic to hear about the wonderful care your dad received at Trellis Chino. Thank you for your feedback!
My friend was placed here and they were quite impressive. Very attentive to the safety of their patients, had to wear a mask and face shield due to Covid protocols. The rooms were extremely spacious, clean, private and even had a wonderful view with a window. The attentiveness of the staff was wonderful, I can't remember the name of everyone who assisted, but can say that the ladies at the front desk were an absolute pleasure and that Eddie was phenomenal. I was so impressed with this facility that I'm looking to get my gran... read more
Business response:
We're overjoyed to hear about your positive experience at Trellis Chino. Thank you for sharing your feedback!
The facility was kept clean by a hard working crew Therapy was good and persistent with me Food was OK - it could have been good, if quality products were used Nurses were busy - often working four days of double shifts-Less time to explain what was happening. No registry nurses were ever called. Management would work a shift if there was a missing nurse-two jobs at one time - less time for patients and management. Patients and family were asked to perform tasks that Management traditional do like getting report to dr, makin... read more
Business response:
We value your input regarding the cleanliness and therapy at Trellis Chino. We apologize for the challenges you faced with staffing and supplies. Your feedback is important to us.
I am happy the overall service here all the staff are fantastic. Am glad our family pick this place for my auntie this was very convenient. Keep up the great job you guys are doing.
Business response:
We're privileged to have provided fantastic service for your auntie. Thank you for your kind words.
This is a beautiful facility with private rooms for patients to recover and rehabilitate in a safe, stress-free, and comfortable environment. Almost all of the Trellis staff were absolutely fantastic with their care of our Uncle! There are too many to mention, but we wanted to give a shoutout a couple of real SuperStars, RN Ben and Jodee (I think that is how her name is spelled), that were exceptionally compassionate, helpful, and very patient. The Physical Therapists were also great, working diligently to ensure Uncle was g... read more
Business response:
We're ecstatic to hear about your positive experience at Trellis Chino! Thank you for recognizing our dedicated staff members.
Wonderful facility!! We originally brought my uncle to Trellis with the hopes that he would be able to regain enough strength to go home for his final days. We quickly realized that would not be the case and we could not be more grateful for the care he received at Trellis! The facility was extremely clean yet homey with various activities for the residents. The entire staff was absolutely amazing! We could not have chosen a better place for my uncle to spend his last days. Thank you Trellis!!
Business response:
We're grateful for your kind words and are glad to hear about the wonderful care your uncle received at Trellis Chino. Thank you for sharing your experience.
This is one of the nicest facilities I have seen. Everything is clean and very comfortable to sit around while the patient is resting. People here have been very nice and considerate offering us food and bringing extra chairs to the room. Thanks for taking care of my brother with cancer who will be going home to be with our Lord Jesus
Business response:
We are delighted to hear about your positive experience at Trellis Chino. Thank you for sharing your feedback.
If you are looking for a nursing/rehabilitation center for a loved one Trellis Chino seems to be a great place. We had to find a place fast for my mother in law after her surgery and Trellis kindly accommodated her and our family. New facility, literally walking distance to Chino Valley Medical Hospital. Safe neighborhood, easy access location - very close to the 60 freeway. Facility is big and very clean, nurses are attentive and rehabilitation center looks excellent. Daily rehabilitation with patients and very good food se... read more
Business response:
Thank you for your review, Lenny. We're glad to hear your mother-in-law is happy at Trellis Chino and that she is receiving excellent care.
Beautiful, inviting and the private rooms feel like a studio apt. The menu looks amazing...visiting a friend who is very happy in her new temporary home. I see a great improvement in mental outlook
Business response:
Thank you for your wonderful feedback. We are delighted to hear about your positive experience at Trellis Chino.
Trellis Chino has a 3.5 star rating with 108 reviews.
Trellis Chino is open now. It is open 24/7.