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13901 Sutton Park Dr S #300, Jacksonville, FL, 32224, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:00 p.m. | |
| Tue | 8:30 a.m. to 5:00 p.m. | |
| Wed | 8:30 a.m. to 5:00 p.m. | |
| Thu | 8:30 a.m. to 5:00 p.m. | |
| Fri | 8:30 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Triad 5yrs with them...fantastic customer service especially recently **** helped me resolve many issues regarding payments and helped get me back to a nice place where I can easily understand my financial situation. Triad very professional and always listens so they can work with you ...greatful for their services
Business response:
Thank you for sharing your experience! We strive to make every interaction positive.
Had the opportunity to work with ****** ******* as a contractor at ********************. She is instantly responsive to questions and aid. It is not unusual when dealing with a manager to feel you are "the bad guy" without recourse. ****** not only listens to your considerations but discusses both sides of the problem with her *** members. You have the feeling when dealing with ****** that compromise is possible and you will not be thrown under the bus. This is good for the *** and the contractor by resolving misunderstandin... read more
I have no problem I want to know is there a way to trade in a home for another one that I like better in the park because I still owe on the home Im in from you guys
Business response:
Thank you for reaching out to Triad Financial Services. We are unable to discuss the specifics of your loan on this portal. Please contact **************** at ************** for assistance.
I have to brag on Triad! ********************* was extremely helpful and nice to me. He is helping me with getting things back on track due to getting behind. He listened to me and cared about what I had to say. I was very upset, but it is nice when you truly are struggling that there are places that care and want to help you out.
Business response:
Thank you so much for your kind words! We're delighted to hear about your positive experience with ********************** At Triad, we're committed to helping our customers during challenging times and ensuring that you receive the assistance you need. Please don't hesitate to reach out if you have any further questions or require additional support. Your satisfaction and well-being are our top priorities.
I would like to apologize to Triad in leaving such a negative review. I had misunderstood something. After talking to *************************** he helped me to understand process. I will definitely be referring Triad to others. Sometimes things may not happen as quick as we want, but I now understand Triads process alot better. I am a first time home buyer so I don't know process. Thank you again ***** and Triad!!
Business response:
Thank you, *********! We are happy to be your partner in your home purchase journey.
I had an incredible experience with Triad Financial Services! Theywent above and beyond to assist me with my loan. From the moment I submitted my application, their professionalism was evident. They guided me throughout the loan process and made it seamless and stress-free. I couldn't be happier with the service I received. Triad Financial Services truly exceeded my expectations!
Business response:
Thank you for your review. It was our pleasure to be a part of your journey to homeownership. Thank you for trusting Triad Financial Services!
Victoria ********** is literally the easiest person to work with, smart, professional, and on the ball !
Business response:
We agree! Thank you for a great review.
Fell behind due to medical emergencies and layoffs from work also did not have a functioning car because the car was in the shop 3 almost 4 months we are currently trying to sell the house and we have tried many times to get the actual pay off balance number but triad refuses to give us the pay off balance of the house which is a single wide manufactured home built in 2024.
Business response:
Thank you for making us aware of your issue. Someone from management has reached out to you and left a message. Please call back so she may personally assist you.
Buyers bought my mobile home I had for sale and went through Triad for financing. Here we are, almost 4 weeks out this weekend and my check has still not been mailed for my proceeds in selling the home. As the buyers are now in my home and living in it, here I am with no money from the sale of my home weeks later. I called several times in the past week and all I get told is that its still processing. I called today almost 10 times and either got hung up on, told the same thing or rerouted through customer service several ti... read more
Triad Financial Services, Inc. (NMLS #1063) has a 4.5 star rating with 2,699 reviews.
Triad Financial Services, Inc. (NMLS #1063) is closed now. It will open at 8:30 a.m.