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13901 Sutton Park Dr S #300, Jacksonville, FL, 32224, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:30 a.m. to 5:00 p.m. | |
Tue | 8:30 a.m. to 5:00 p.m. | |
Wed | 8:30 a.m. to 5:00 p.m. | |
Thu | 8:30 a.m. to 5:00 p.m. | |
Fri | 8:30 a.m. to 5:00 p.m. | |
Sat | Closed | |
Sun | Closed |
Triad 5yrs with them...fantastic customer service especially recently **** helped me resolve many issues regarding payments and helped get me back to a nice place where I can easily understand my financial situation. Triad very professional and always listens so they can work with you ...greatful for their services
Business response:
Thank you for sharing your experience! We strive to make every interaction positive.
Had the opportunity to work with ****** ******* as a contractor at ********************. She is instantly responsive to questions and aid. It is not unusual when dealing with a manager to feel you are "the bad guy" without recourse. ****** not only listens to your considerations but discusses both sides of the problem with her *** members. You have the feeling when dealing with ****** that compromise is possible and you will not be thrown under the bus. This is good for the *** and the contractor by resolving misunderstandin... read more
I have no problem I want to know is there a way to trade in a home for another one that I like better in the park because I still owe on the home Im in from you guys
Business response:
Thank you for reaching out to Triad Financial Services. We are unable to discuss the specifics of your loan on this portal. Please contact **************** at ************** for assistance.
I have to brag on Triad! ********************* was extremely helpful and nice to me. He is helping me with getting things back on track due to getting behind. He listened to me and cared about what I had to say. I was very upset, but it is nice when you truly are struggling that there are places that care and want to help you out.
Business response:
Thank you so much for your kind words! We're delighted to hear about your positive experience with ********************** At Triad, we're committed to helping our customers during challenging times and ensuring that you receive the assistance you need. Please don't hesitate to reach out if you have any further questions or require additional support. Your satisfaction and well-being are our top priorities.
I would like to apologize to Triad in leaving such a negative review. I had misunderstood something. After talking to *************************** he helped me to understand process. I will definitely be referring Triad to others. Sometimes things may not happen as quick as we want, but I now understand Triads process alot better. I am a first time home buyer so I don't know process. Thank you again ***** and Triad!!
Business response:
Thank you, *********! We are happy to be your partner in your home purchase journey.
I had an incredible experience with Triad Financial Services! Theywent above and beyond to assist me with my loan. From the moment I submitted my application, their professionalism was evident. They guided me throughout the loan process and made it seamless and stress-free. I couldn't be happier with the service I received. Triad Financial Services truly exceeded my expectations!
Business response:
Thank you for your review. It was our pleasure to be a part of your journey to homeownership. Thank you for trusting Triad Financial Services!
Victoria ********** is literally the easiest person to work with, smart, professional, and on the ball !
Business response:
We agree! Thank you for a great review.
Im starting to think this company is a scam. Not only is their communication so poor that we can had to cancel and move the closing because they didnt tell us what paperwork was needed, its now been almost three weeks since we closed and we still havent received the money for the mobile home we sold. The new buyers are literally living in the house and we havent received a ***** from triad. If this isnt resolved we will pursue legal action.
Business response:
Thank you for providing us the opportunity to resolve this issue.
****************. I was off work for 6 months on medical leave and fell behind. The only thing they offered me was to pay $7000, $3000 of that was lawyer fees, and to put me on a payment plan changing my monthly note from $922 to $1629.27!!!! Thats a trap because if a customer is already having hardships why would you almost double their payment??? Got a letter from the lawyer saying I was 2 months behind on the installment they put me on and to send the payments before the sale date to stop foreclosure, which I did, and the... read more
Triad Financial Services, Inc. (NMLS #1063) has a 4.5 star rating with 2,583 reviews.
Triad Financial Services, Inc. (NMLS #1063) is closed now. It will open tomorrow at 8:30 a.m.