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13901 Sutton Park Dr S #300, Jacksonville, FL, 32224, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:00 p.m. | |
| Tue | 8:30 a.m. to 5:00 p.m. | |
| Wed | 8:30 a.m. to 5:00 p.m. | |
| Thu | 8:30 a.m. to 5:00 p.m. | |
| Fri | 8:30 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Triad 5yrs with them...fantastic customer service especially recently **** helped me resolve many issues regarding payments and helped get me back to a nice place where I can easily understand my financial situation. Triad very professional and always listens so they can work with you ...greatful for their services
Business response:
Thank you for sharing your experience! We strive to make every interaction positive.
Had the opportunity to work with ****** ******* as a contractor at ********************. She is instantly responsive to questions and aid. It is not unusual when dealing with a manager to feel you are "the bad guy" without recourse. ****** not only listens to your considerations but discusses both sides of the problem with her *** members. You have the feeling when dealing with ****** that compromise is possible and you will not be thrown under the bus. This is good for the *** and the contractor by resolving misunderstandin... read more
I have no problem I want to know is there a way to trade in a home for another one that I like better in the park because I still owe on the home Im in from you guys
Business response:
Thank you for reaching out to Triad Financial Services. We are unable to discuss the specifics of your loan on this portal. Please contact **************** at ************** for assistance.
I have to brag on Triad! ********************* was extremely helpful and nice to me. He is helping me with getting things back on track due to getting behind. He listened to me and cared about what I had to say. I was very upset, but it is nice when you truly are struggling that there are places that care and want to help you out.
Business response:
Thank you so much for your kind words! We're delighted to hear about your positive experience with ********************** At Triad, we're committed to helping our customers during challenging times and ensuring that you receive the assistance you need. Please don't hesitate to reach out if you have any further questions or require additional support. Your satisfaction and well-being are our top priorities.
I would like to apologize to Triad in leaving such a negative review. I had misunderstood something. After talking to *************************** he helped me to understand process. I will definitely be referring Triad to others. Sometimes things may not happen as quick as we want, but I now understand Triads process alot better. I am a first time home buyer so I don't know process. Thank you again ***** and Triad!!
Business response:
Thank you, *********! We are happy to be your partner in your home purchase journey.
I had an incredible experience with Triad Financial Services! Theywent above and beyond to assist me with my loan. From the moment I submitted my application, their professionalism was evident. They guided me throughout the loan process and made it seamless and stress-free. I couldn't be happier with the service I received. Triad Financial Services truly exceeded my expectations!
Business response:
Thank you for your review. It was our pleasure to be a part of your journey to homeownership. Thank you for trusting Triad Financial Services!
Victoria ********** is literally the easiest person to work with, smart, professional, and on the ball !
Business response:
We agree! Thank you for a great review.
I find it disgusting that businesses like this are allowed to exist. You are already making money hand over fist on interstate rate payments and still you choose to charge processing fees for customers to make online payments. I hope $7 processing fees are not so detrimental to business that it's the only thing keeping you afloat. I'm ashamed that our government allows such predatory practices to exist. It really goes to show that nobody in the government cares enough about the people to make things like this illegal. U.S.A.... read more
Trying to get my loan refinanced I have been trying for two months and Im getting the runaround. Im not getting any calls back as promisedI guess they want to make as much money off of me as they can with such the high interest rate!!! The gentleman I spoke to his name is ***** (not a class act) I even called again today and asked to speak with a supervisor which day would not allow that they said they would pass it on and have somebody call me back we shall see!!!
Business response:
Your comments have been reviewed and forwarded to management. A supervisor will be contacting you to discuss your particular situation.
Triad Financial Services, Inc. (NMLS #1063) has a 4.6 star rating with 3,276 reviews.
Triad Financial Services, Inc. (NMLS #1063) is closed now. It will open tomorrow at 8:30 a.m.