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Triad Financial Services, Inc. (NMLS #1063)
- Financial Services
- Jacksonville, FL
About this business
Triad Financial Services, Inc. Triad is one of the oldest and most trusted lenders in the manufactured home industry with over 60 years of lending experience. Triad is trusted by Borrowers, Dealers, Lending Institutions and Realtors alike and has helped tens of thousands of families realize their American Dream of home ownership. As one of the very top consumer lenders in the nation, our goal is to be the friendliest, hardest working, service-oriented company in the business. Triad is headquartered in Jacksonville, FL with ... read more
Location details
13901 Sutton Park Dr S #300, Jacksonville, FL, 32224, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:00 p.m. | |
| Tue | 8:30 a.m. to 5:00 p.m. | |
| Wed | 8:30 a.m. to 5:00 p.m. | |
| Thu | 8:30 a.m. to 5:00 p.m. | |
| Fri | 8:30 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I had a loan transferred to them from *******************. I purchased my home in 2014 and the broker told me that after 2 years I could refinance. I am 6 years into a 15-year mortgage and nothing has been done. I just got approved for a refinance from them and my current term has 6 years remaining at 6.5% APR. They gave me an offer of 20 years at 10.5% APR. My payment went down from $495 to $360, but they increased the time on the loan, and the APR is almost double. When is America going to put its foot down and stop this *... read more
I had a loan transferred to them from *******************. I purchased my home in 2014 and the broker told me that after 2 years I could refinance. I am 6 years into a 15-year mortgage and nothing has been done. I just got approved for a refinance from them and my current term has 6 years remaining at 6.5% APR. They gave me an offer of 20 years at 10.5% APR. My payment went down from $495 to $360, but they increased the time on the loan, and the APR is almost double. When is America going to put its foot down and stop this n... read more
I was a Triad Financial Services customer since May 2022 when I received a ******* home loan for my manufactured home loan in *******. There were numerous problems after we paid our down payment and Triad issued the loan funds. Triad set up an escrow account to which I paid monthly funds to cover insurance and taxes when due. We had to obtain the assistance of an attorney to get a copy of our registration and title. Unfortunately, I never received a title for the home since there was a loan against the home title by ********... read more
I just want to pay my bill. There website doesnt work most of the time and it wouldnt allow me to alter anything or change anything online, tried reaching out multiple times to try and take my loan off auto payment, but they are close at 5pm and every time Ive tried to contact them I have not been able to reach a rep. ** course my payment bounced again. Because this is the second time in 6 months where I have tried to reach out to them and been unable to reach a person. The phone wouldnt even say theyre closed itd give me a ... read more
An absolutely miserable experience!Incredibly slow to respond (weeks at a time at points), made multiple mistakes (wrong address, incorrect math more than once), and even worse, they don't send their own people to closings! We just lost out on a deal because of the way they operate. They expected the seller to send the title through the mail! Never have a seen a company move so slowly, with so little care and communication to their customers. Stay far away from **********************, please shop elsewhere, go to your bank, ... read more
************** company out there, if I could give 0 stars I would. I got a little behind on my payments and sent them $5,000 to get caught up. They said they never got the money and tried evicting us and make us move out with 3 days notice. It took a few weeks of fighting with their lawyer to get it fixed and now they keep sending the payments back to me in the mail trying to foreclose on us again. NEVER USE THIS COMPANY!!!! i am hoping to sell this house as soon as possible!
The worst company to ever do business with. The customer service is poor and they give you the run around talking to multiple people who have no knowledge what you discussed with the previous person. They harass you for their mess **** Im glad we wont be using them ever again. They are a headache to deal with and everything is not explained clearly when you do get to talk to whoever and they are very rude.
I have been trying to get an update on my request since it was submitted on 8/26/24. I have called and emailed numerous times with no one being able to provide any updates. I had requested to speak to a supervisor multiple times through out the week and each time I was told they were in a meeting and would give me a call back. However, not once did I receive a call back! This place does not process request in a timely manner and management is lacking professionalism.
The worst mortgage company ever. They mishandle important information and takes weeks to get back to you. STAY FAR AWAY from this company.
Frequently asked questions about Triad Financial Services, Inc. (NMLS #1063)
How is Triad Financial Services, Inc. (NMLS #1063) rated?
Triad Financial Services, Inc. (NMLS #1063) has a 4.5 star rating with 2,530 reviews.
When is Triad Financial Services, Inc. (NMLS #1063) open?
Triad Financial Services, Inc. (NMLS #1063) is closed now. It will open tomorrow at 8:30 a.m.