This profile has been claimed by the business owner or representative.
Triad Financial Services, Inc. (NMLS #1063)
- Financial Services
- Jacksonville, FL
About this business
Location details
13901 Sutton Park Dr S #300, Jacksonville, FL, 32224, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:00 p.m. | |
| Tue | 8:30 a.m. to 5:00 p.m. | |
| Wed | 8:30 a.m. to 5:00 p.m. | |
| Thu | 8:30 a.m. to 5:00 p.m. | |
| Fri | 8:30 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
These people took all my personal information, sent me a letter approving me for a loan, then once received all my personal documentation, they denied it because I do not own the home I live in and it belongs to my boyfriend. . I was trying to purchase this home for a family member and make more than enough to pay for it, and they never told me about their " you can't live with someone" policy. Beware of deceptive advertising- what makes me sick is they have all my personal information and can do anything with it. They would... read more
Business response:
Triad strives to make each home purchase a great experience and we regret your experience fell short. Your loan file has been reviewed and the correct protocol was followed once it was clear you were purchasing a home for someone else and not as a primary residence. Triad does not sell or share customer information.
Good Evening,My family and I were removed and locked out of our home on February 26th 2026. We were never served court papers or informed of a court hearing. We got a lawyer who has been trying to get us back into our home. I have tried contacting Triad Financial services and they have lied to me repeatedly and our lawyer. They said they served us papers back in July 2025 which they did not. I was home because I am disabled and I didn't receive any paperwork. There was a court hearing and the judge signed off on the replevin... read more
I have recently obtained a mortgage with this company. Upon signing closing documents we opted to pay additional payment on to of our monthly balance. We also started the specific day of the month for payment to be automatically withdraw from our account. Everything was supposed to be good .. NO currently we are not getting any credit for the additional amount we pay monthly. Our interest payment is 900 plus monthly200 plus for escrow and only getting credit for 94 principal. The additional 150 per month is not going towards... read more
ZERO STARS!!! This is the WORST lender we have EVER dealt with. Have had a loan with them for 7 years, auto*pay every month * no issue with mortgage payment. HOWEVER, when I attempted to get my escrow account closed (for insurance) because I paid the policy in full * I was told numerous lies 1) I had to send them a request in writing (which was sent with the new paid in full policy); when that didn't work * 2) I had to send them a request IN A HANDWRITTEN LETTER; when that didn't work 3) They paid my new policy * which was a... read more
Selling a mobile in *******. Buyers already moved in and we have yet to receive payments. 46 Days now and a million hoops. Still no answers. Highly do not recommend
Absolutely NO STARTS for this company!! Triad was recommended to my buyer by a 3rd party. As the seller, we received our closing documents yesterday with instructions to have our signatures notarized, but not to date anything as the closing would not be effective until Monday, and the closing coordinator would date the documents. That didnt sit quite right with us, but we took the documents to a notary anyway. As expected, the notary told us this practice is Illegal. When I emailed the closing coordinator regarding this ille... read more
Business response:
Thank you for bringing this to our attention. Were truly sorry to hear about your experience and understand how frustrating situations like this can be; especially when timing is critical in a closing ********** Triad, we take feedback like yours seriously. Weve shared this internally with our team and are reinforcing our processes to ensure a smoother, more consistent experience moving forward.Our goal is always to provide clear communication and dependable service to everyone involved in the transaction. We appreciate you ... read more
**************** is rude, they talk over you, they threaten you, I have not received nor can I access my account online. I get different reasons why I cant see my account online. I am not getting statements because I opted out for paper statements. Avoid these people at all cost.
If I could give a -10, stars I would. They are so rude and not helpful at all. Triad Financial is holding over a year of escrow in my account which is against the law. I called them. They were no help so I guess Im gonna have to hire an attorney.
If I could leave zero stars, I would. From the time we began our loan process all the way through the servicing of our account, there have been very few representatives who can provide accurate information. Speaking to someone who can actually help takes two days because you have to wait for someone to call you back. If you need to send an email to their servicing team, you are at the mercy of the length of that queue. We have been making payments for 4 months now, and our most recent payment has not yet applied to our accou... read more
Frequently asked questions about Triad Financial Services, Inc. (NMLS #1063)
How is Triad Financial Services, Inc. (NMLS #1063) rated?
Triad Financial Services, Inc. (NMLS #1063) has a 4.6 star rating with 3,133 reviews.
When is Triad Financial Services, Inc. (NMLS #1063) open?
Triad Financial Services, Inc. (NMLS #1063) is closed now. It will open tomorrow at 8:30 a.m.