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Trophy Nissan Service
- Auto Repair
- Mesquite, TX
About this business
Location details
5031 North Galloway Avenue, Mesquite, TX, 75150, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 6:00 p.m. | |
| Tue | 7:00 a.m. to 6:00 p.m. | |
| Wed | 7:00 a.m. to 6:00 p.m. | |
| Thu | 7:00 a.m. to 6:00 p.m. | |
| Fri | 7:00 a.m. to 6:00 p.m. | |
| Sat | 7:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Warning! Stay away from Trophy Nissan. The salespeople are scumbags and will attempt to overcharge you on an online discounted car. Having excellent credit means nothing here.I walked.The car was a 2024 model with year close out incentive. The finance guy took back all the incentives and rebates bringing the price over 48K.
Worst experience ! I am very disappointed with my service experience. I dropped my car off with my regular service advisor, Jose Garcia. ( He is the best) on Tuesday due to my car's camera messing up. I received a rental car for the time being until it got fixed. The car given to me was a 2025 nissan kicks. I drove the car from the dealership straight home which is only 7 minutes away. I woke up Wednesday morning to use the vehicle and noticed it had a flat tire with a huge nail in it. I called trophy nissan service and was ... read more
Took my vehicle I bought at this dealership 2 months ago to get a low tire pressure checked out. Made an appointment a few days ago and Im literally still here waiting and my vehicle hasnt even been brought into the garage FOUR HOURS LATER.
Absolutely trash. Andrew sold me a car that was faulty. I bought a brand new 2024 freaking car and it died on me every 2 days!!! This is ridiculous and then when they say I have a warranty but not at every Nissan dealership. I'm asking myself is this real!?!?
Recently, I tried to purchase a kicks Niss. It was not front line ready to show and smelled bad. They wanted to charge me 249.00 to clean it with other stuff put on my purchase order already came with the Kicks Niss. I gave them 500.00 to hold the truck the next day I change my mind cuz it triggered my asthma. The refuse to give my money back with No policy refund on my receipt. Finance manger refuse my calls who took the money. My kicks was back on the Cars.com the same week. These sales guys are terrible salesmen. Go to a... read more
I had my car serviced in May, oil changed and tires rotated. I have had this car for over a year and never had any problems with the tires or hubcaps until I had my tires rotated. All of a sudden I'm driving down the street and i hear my hubcap rolling across the street. i was able to stop and get it. I had someone to put it back on. Then it was gone again, this time I don't know where it came off. I haven't had an accident and again, no problems until I had my tires rotated. Of course I was told it wasn't their problem and ... read more
Bought a car from here about a month in a half ago came to do the first oil change and left home after waiting almost two hours to get it done. Once we got home the a/c for some reason was still going on full blast while the ignition was off. My dad had to take off the fan fuse for it to turn off. I don't know what they did but not only is this my only vehicle but I also live an hour in a half from here to be having to deal with this. I am very upset with these people! I hope a manger reaches out to help me with this issue.
OMG!!!! This is not even the last place you need to result to looking for a car. They are horrible! They had my daughter pay $963 for car insurance for a car she was not even approved for. Then had her call me for them to try and swindle me of being a co signer for something that my daughter was able to accomplish herself. They then gave her other options for vehicle's that shouldn't even be on a lot of any dealership. It was pitiful. The customer care was pathetic. She had been there since they opened at 7am to leave at 1 b... read more
How does Trophy Nissan tack on $2500+ worth of useless dealer add-ons get such a high rating?! The dealer told me that the Trophy Protection package has been added to all of their vehicle's for over 48 years. I say they have been gouging customers for over 48 years. $450 for nitrogen (air is free); wheel locks $200 (Trophy Nissan parts dept. $60); door edge guards $400 (I could belabor the point but nuff said)... If Trophy Nissan is unwilling to eat these add-ons, request the invoice price, NOT THE STICKER. If they ca... read more
Frequently asked questions about Trophy Nissan Service
How is Trophy Nissan Service rated?
Trophy Nissan Service has a 4.3 star rating with 1,453 reviews.
When is Trophy Nissan Service open?
Trophy Nissan Service is closed now. It will open at 7:00 a.m.